Product Warranty Statement - REO 32734 User And Operational Manual

Visible wavelength helium-neon laser system
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• No emission light above the key switch after key has been turned to the on position:
o Verify that the power cord is connected to the back of the power supply as well as a
verified power source.
o Verify that the remote interlock is fully engaged in the back panel of the power
supply.
• No laser emission:
o Visually verify that the high voltage cable is connected and well seated to the front
of the power supply.
o Verify the shutter is open.
o If laser does not ignite within one minute switch the control box off, wait several
minutes and retry.

PRODUCT WARRANTY STATEMENT

Research Electro-Optics (REO) lasers and power supplies are warranted for twelve (12) months
from the date of shipment. Items will be free from defects in material and workmanship, and will
conform to the specifications provided on the REO website and published specification sheets,
under normal use and service when correctly installed and maintained. REO will either repair or
replace (at REO's sole option) any defective or nonconforming Product or part thereof which is
returned at Buyer's expense to REO's facility, provided, that Buyer notifies REO in writing promptly
after discovery of the defect or nonconformity and within the Warranty Period.
Repairs made or Products or components replaced under warranty are warranted for the
remaining unexpired duration of the original Warranty Period for such Products or components.
REO's standard repair charges shall be applicable forproducts returned for repair that are not
covered under warranty. Out-of-warranty repairs are warranted for ninety (90) days from date of
shipment of the repaired Product.
The foregoing warranty does not apply to Products or components thereof which are (a)
repaired, modified or altered by any party other than REO; (b) used in conjunction with equipment
not provided or authorized by REO; (c) subjected to unusual physical, thermal, electrical or optical
stress, improper installation, misuse, abuse, tampering, accident, contamination, or negligence in
use, storage, transportation or handling; or (d) considered a consumable item or an item requiring
repair or replacement due to normal wear and tear. The foregoing warranty will also not apply if
the "Warranty Void If Broken" seal located on any Product has been removed, broken or otherwise
tampered with. On-site warranty repair is not covered under the foregoing warranty.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES. EXCEPT AS
EXPRESSLY PROVIDED HEREIN, REO MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, EITHER IN FACT
OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, REGARDING THE PRODUCTS, SOFTWARE OR
SERVICES. REO EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE FOR THE PRODUCTS, OR SERVICES. THE OBLIGATIONS OF REO SET FORTH IN THIS
PARAGRAPH SHALL BE REO'S SOLE LIABILITY, AND BUYER'S SOLE REMEDY, FOR BREACH OF THE FOREGOING
WARRANTY. End
REF-177
11

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