Siemens S65 User Manual page 122

Problem
Text message cannot
be sent.
EMS pictures are not
displayed on the desti-
nation phone.
No Internet access
possible.
PIN error/
PIN2 error.
Phone code error.
Service provider code
error.
Too few/too many
menu entries.
No fax possible.
Charge meter does
not work.
Damage
Severe shock.
Phone became wet.
Reset all settings to factory default, p. 86:
Possible causes
Service provider does not sup-
port this service.
Phone number for service cen-
tre not set or incorrectly set.
SIM card contract does not sup-
port this service.
Service centre overloaded.
Recipient does not have a com-
patible phone.
Destination phone does not sup-
port the EMS standard.
Incorrect browser profile set, or
wrong or incomplete settings.
Three wrong entries.
Three wrong entries.
No authorisation for this service. Contact your service provider.
Functions may have been
added or deleted by the service
provider via the SIM card.
Wrong settings in the PC.
No authorisation for this service. Contact your service provider.
Charge pulse is not being trans-
mitted.
Remove battery and SIM and re-insert them. Do not dismantle the phone!
Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry
connector contacts thoroughly. Stand mobile upright in an air current. Do not dis-
mantle the phone!
Questions & Answers
Possible solution
Contact your service provider.
Set service centre (p. 49).
Contact your service provider.
Repeat message.
Check.
Check browser settings (p. 72), or contact your
service provider.
Enter the PUK (MASTER PIN) supplied with the
SIM card according to the instructions. If you
have lost the PUK (MASTER PIN), contact your
service provider.
Contact Siemens Service (p. 122).
Check with your service provider.
Check settings (p. 93).
Contact your service provider.
*
# 9 9 9 9 #
A
121