Siemens C60 User Manual page 89

88 Questions & Answers
Question Possible causes
Message can- Service provider does not support
not be sent. this service.
Phone number of the service cen-
tre is not set or is wrong.
SIM card contract does not sup-
port this service.
Service centre too busy.
Recipient does not have a com-
patible phone.
EMS pictures Recipient's phone does not sup-
and sounds not port EMS standard.
displayed at des-
tination phone.
No Internet Wrong WAP profile set or settings
access possible. wrong, incomplete.
PIN error/ Three wrong entries.
PIN2 error.
Phone code Three wrong entries.
error.
Service provider No authorisation for this service.
code- error.
Too few/too Functions may have been added
many menu or removed by your service pro-
entries. vider via the SIM card.
Charge counter Charge pulse is not transmitted.
does not work.
Damage
Severe shock.
Phone became wet.
Reset settings to factory default (see also p. 75):
Remove battery and SIM and insert them again. Do not dismantle phone!
Remove battery and SIM. Dry immediately with a cloth, but do not apply heat.
Dry connector contacts thoroughly. Set phone to vertical position in air flow.
Do not dismantle phone!
Possible solution
Check with your service provider.
Set service centre (p. 48).
Contact your service provider.
Repeat message.
Check.
Check settings, speak to service provider if neces-
sary.
Enter the PUK (MASTER PIN) supplied with the SIM
card according to the instructions. If the PUK (MAS-
TER PIN) has been lost, please contact your service
provider.
Contact Siemens Service (p. 89).
Contact your service provider.
Check with your service provider.
Contact your service provider.
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