Troubleshooting - INVISIBLE FENCE Boundary Plus R23 Owner's Manual

System Device
Boundary Plus ® R23 & MicroLite ®
Plus Computer Collar ® Units
Signal Field
Monthly Signal Field Test
You should always be aware of your system's signal field.
Check the signal field from only one place on the signal field loop wire. Always
check the signal field from the same place. Take the Computer
Collar Unit off your pet to measure the signal field.
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1. Hold the Invisible Fence
signal field wire.
2. Hold the collar so it is about the same height and at the same angle as it will
be when the pet is wearing it.
3. Walk slowly toward the signal field wire. The Computer Collar
when you reach the buried signal field wire. Do NOT touch the correction posts
at this time!
4. Move back into the safe area, raise the Computer Collar
of your pet and repeat Step 3. The Computer Collar
reach the buried signal field wire.
If the Computer Collar Unit does not sound a warning tone where the edge of the signal is supposed to be, immediately call
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your Invisible Fence Brand Dealer for service. Use a leash (lead) or other means to contain your pet until all necessary
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service has been completed.
Symptom Possible Cause
Pet is getting out. • Power Cap
Unit is dead or weak.
• Computer Collar
on the pet.
• Signal field wire has a break.
• Power is not supplied to the transmitter or
power is out.
• Pet needs additional training.
Pet will not enter • Pet needs additional training.
the yard.
Computer • Power Cap
Collar Unit not Unit is dead or weak.
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responding to • Signal field wire has a break.
signal field (loop) • Power is not supplied to the transmitter or
wire. power is out.
8
Periodic Maintenance Checks
How Often
Daily
Monthly and after a
thunderstorm
Brand Computer Collar
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Troubleshooting

Battery in the Computer Collar
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Unit is not fitted properly
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Battery in the Computer Collar
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www.InvisibleFence.com
What to Look For
• Check Power Cap
• Review chart for status indicators (see page 7)
• Verify the signal field wire is active throughout the
property, see Monthly Signal Field Test below
Unit so it is parallel to the
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Unit will activate
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Unit to twice the height
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Unit will activate when you
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Action
• Replace the Power Cap
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• See page 6
• Make sure transmitter power supply is plugged in.
• Contact your Invisible Fence
• Contact your Invisible Fence
additional pet training.
• Contact your Invisible Fence
additional pet training.
• Replace the Power Cap
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• Make sure transmitter power supply is plugged in.
• Contact your Invisible Fence
check signal field and fix break.
Battery status light
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Invisible Fence Brand
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Computer Collar Unit
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Battery.
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for properly fitting the collar.
Brand Dealer.
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Brand Dealer for
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Brand Dealer for
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Battery.
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Brand Dealer to
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