Troubleshooting Guide - INVISIBLE FENCE Boundary Plus V5 Owner's Manual

System Device
Boundary Plus
®
Computer Collar
®
Signal Field Width
Monthly Signal Field Width Test
You should always be aware of your system's signal field width.
Check the width of the signal field from only one place on the signal field
loop wire. Always check the signal field width from the same place. Take the
Boundary Plus Computer Collar
®
1. Hold the Invisible Fence
parallel to the signal field wire.
2. Hold the collar so it is about the same height and at the same angle as it will
be when the pet is wearing it.
3. Walk slowly toward the signal field wire. The Computer Collar
reach the buried signal field wire. Do NOT touch the correction posts at this time!
4. Move back into the safe area, raise the Computer Collar
and repeat Step 3. The Computer Collar
If the Computer Collar does not sound a warning tone where the edge of the signal is supposed to be, immediately call
®
your Invisible Fence Brand Dealer for service. Use a leash (lead) or other means to contain your pet until all necessary
®
service has been completed.
Symptom Possible Cause
Pet is getting out. • Power Cap
Collar
• Boundary Plus
fitted properly on the pet.
• Signal field wire has a break.
• Power is not supplied to the transmitter or
power is out.
• Signal field is too narrow.
• Pet needs additional training.
Pet will not enter • Signal field is too high.
the yard.
• Pet needs additional training.
Boundary Plus • Power Cap
®
Computer Collar Collar
®
not responding to • Signal field wire has a break.
signal field (loop)
wire. • Power is not supplied to the transmitter or
power is out.
8
Periodic Maintenance Checks
How Often
Daily
Monthly and after a
thunderstorm
off your pet to measure the signal field width.
®
Brand Boundary Plus Computer Collar
® ®
will activate when you reach the buried signal field wire.
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Troubleshooting
in the Boundary Plus
®
is dead or weak.
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Computer Collar
®
in the Boundary Plus
®
is dead or weak.
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www.invisiblefence.com
What to Look For
• Check Power Cap
• Review chart for status indicators (see page 7)
• Verify the signal field wire is active throughout the
property, see Monthly Signal Field Width Test below
so it is
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will activate when you
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to twice the height of your pet
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Action
Computer • Replace the Power Cap
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is not • See page 6
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• Contact your Invisible Fence
• Make sure transmitter power supply is plugged in.
• Contact your Invisible Fence
• Contact your Invisible Fence
additional pet training.
• Contact your Invisible Fence
check signal field.
• Contact your Invisible Fence
additional pet training.
Computer • Replace the Power Cap
®
• Contact your Invisible Fence
check signal field and fix break.
• Make sure transmitter power supply is plugged in.
Battery status light
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Invisible Fence ® Brand
Computer Collar ® Unit
.
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for properly fitting the collar.
Brand Dealer.
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Brand Dealer.
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Brand Dealer for
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Brand Dealer to
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Brand Dealer for
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.
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Brand Dealer to
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