GE GTW750CPLDG Technical Service Manual page 17

Consumer Help Indicator
The washer is equipped with Consumer Help Indicator (CHI). CHI communicates a simple remedy for
some situations that can be performed without the need to call for service. The chart below describes
the helpful messages that may scroll on the display when returning to start another load. These
messages will provide simple remedies that can be quickly performed.
If an out-of-balance condition is detected by the washer, the Spin light will blink during the
remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When
this occurs, the washer is taking actions to correct the out-of-balance condition and complete the
cycle normally. In some cases, the washer may not be able to balance the load and spin up to full
speed. If the load is more wet than normal at the end of the cycle, redistribute the load evenly in the
wash basket and run a Drain & Spin cycle.
"H2O SUPPLY" Check the house water supply. Did the user forget to turn on one or both supply valves after
installation or coming back from vacation? As soon as the message starts to scroll, the washer will
washer) initiate a 4-minute lock-out period. The washer controls won't respond/change during this time. After
the 4 minutes, the user can begin the cycle again. If the user tries to bypass the lock-out period by
unplugging the washer, the 4-minute timer will start over again.
"CAnCELEd" "CAnCELEd" may scroll on the display if the machine was paused for longer than 12 hours or if
the machine has stopped itself before the cycle completed due to certain errors. As soon as the
message starts to scroll, the washer will initiate a 4-minute lock-out period. The washer controls
won't respond/change during this time. After the 4-minute period, begin the cycle again. If the user
tries to bypass the lock-out period by unplugging the washer, the 4-minute timer will start over
again. If the problem persists, call 800.GE.CARES (800.432.2737) for service.
"LId" "LId" will be shown on display if 3 cycles have been started without opening the lid. The washer will
not start another cycle until the lid is opened. Try opening, then closing the lid and starting a new
cycle. If the problem persists, call 800.GE.CARES (800.432.2737) for service.
Redistribution
The washer will try to spin up three times (one initial try and two retries before going into redistribution).
attempt to spin up to full spin speed. If the washer cannot balance the load past 140 RPM, it will cancel
the cycle. If it passes the 140 RPM dwell and cannot spin past 450 RPM, the washer will attempt to
reach 450 RPM two more times. If the washer cannot maintain the 450 RPM, the drain pump will turn
on, coast to a stop and cancel the cycle. If the redistribution occurs, approximately 15 minutes will be
added to the cycle time.
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