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Troubleshooting - Bosch SD-ZP2000 Operating Instructions Manual

Automatic bread maker
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Troubleshooting

Before calling for service, please check through this section.
Problem
 Your flour gluten quality is poor, or you have not used strong bread flour. (Gluten quality can vary depending on
temperature, humidity, how the flour is stored, and the season of harvest.)
Try another type, brand or another batch of flour.
 The dough becomes too firm as you haven't used enough liquid.
Strong bread flour with higher protein content absorbs more water than others, try adding an extra 10 – 20 mL.
 You are not using the right type of dry yeast.
Use a dry yeast from a sachet, which has instant dry yeast written on it.
My bread does not rise well.
This type does not require pre - fermentation.
 You are not using enough dry yeast, or your dry yeast is old.
The top of my bread is uneven.
Use the measuring spoon provided. Check the dry yeast's expiry date. (Keep dry yeast in refrigerator)
 The dry yeast has pressed liquid before kneading.
Check that you have put the ingredients in the correct order according to the recipe. (P. GB11)
 You have used too much salt, or not enough sugar.
Check the recipe and measure out the correct amounts using the measuring spoon provided.
Check that salt and sugar are not included in other ingredients.
 You did not use dry yeast.
Place the correct amount of dry yeast into the bread pan.
 You are not using enough dry yeast, or your dry yeast is old.
My bread has not risen at all.
Use the measuring spoon provided. Check the dry yeast's expiry date. (Keep dry yeast in refrigerator)
 There has been a power failure, or the machine has been stopped during breadmaking.
My bread is pale and sticky.
* The machine switches off if it is stopped for more than 10 minutes.
Remove the bread from the bread pan and start again with new ingredients.
 It was too hot when you sliced it.
My bread is sticky and slices
unevenly.
Allow your bread to cool on rack before slicing to release the steam.
 You have used too much dry yeast / water.
Check the recipe and measure out the correct amount using the measuring spoon (dry yeast) / measuring cup
(water) provided.
My bread has risen too much.
Check that excess water amount is not included in other ingredients.
 You have used too much flour.
Carefully weigh the flour using scales.
 You have used too much dry yeast.
Check the recipe and measure out the correct amount using the measuring spoon provided.
[Soft Bread]
My bread is full of air holes.
 You have used too much liquid.
Some types of flour absorb more water than others, try using 10 – 20 mL less water.
 The quality of your flour isn't very good.
Try using a different brand of flour.
My bread seems to have
[Soft Bread]
collapsed after rising.
 You have used too much liquid.
Try using 10 – 20 mL less water.
[Soft Bread]
The crust creases and goes soft
 The steam remaining in the bread after baking can pass into the crust and soften it slightly.
on cooling.
To reduce the amount of steam, try using 10 – 20 mL less water.
 You have left the bread in the bread pan for too long after baking.
The sides of my bread have
Remove the bread promptly after baking.
collapsed and the bottom is
 There has been a power failure, or the machine has been stopped during breadmaking.
damp.
* The machine switches off if it is stopped for more than 10 minutes.
 To make your bread more crispy, you could bake it in the oven at 200 °C / 392 °F or gas mark 6 for an extra
How can I keep my crust crispy?
5 minutes – 10 minutes.
There is excess oil on the
 Did you add butter within 5 minutes of the beep?
bottom of brioche.
Do not put butter when display show remaining time until ready. (Step 8 of P. GB14)
The crust is oily.
Butter flavour might be weak, but it can bake.
My bread has big holes.
GB18
Cause and Action
During or after cooking
Problem
During or after cooking
 Try following things:
It might be baked better if dry yeast is decreased a little when using menu 12. (If adding dry yeast separately)
Follow the recipe on the bread mix, but the bread mix should be between 350 – 500 g.
My brioche did not turn out well
when using bread mix.
Place the dry yeast first, follow by dry ingredients, butter, then water into the bread pan.
For additional ingredients, add them later. (P. GB14)
The completion is different according to recipe on the bread mix.
 You haven't put the kneading blade in the bread pan.
Make sure the kneading blade is in the bread pan before you put in the ingredients.
Why has my bread not mixed
 There has been a power failure, or the machine has been stopped during breadmaking.
properly?
The machine switches off if it is stopped for more than 10 minutes. You might be able to start the bread again,
though this might give poor results if kneading had already begun.
 Did you add additional ingredients into the bread pan while
Additional ingredients are not
mixed properly.
Additional ingredients must be put into the bread pan during
 Did you add additional ingredients within 5 minutes of the beep?
Additional ingredients are not
Additional ingredients must be added while
 Some of the bread mix dough is harder to mixed additional ingredients in or to flick out some of them.
mixed properly in Brioche.
Decrease the additional ingredients into half.
 The dough menu was selected.
The dough menu does not include a baking process.
 There has been a power failure, or the machine has been stopped during breadmaking.
The machine switches off if it is stopped for more than 10 minutes. You can try baking the dough in your oven if
it has risen and proved.
 There is not enough water and the motor protection device has been activated.
This only happens when the machine is overloaded and excessive force is applied to the motor.
My bread has not been baked.
Visit place of purchase for a service consultation. Next time, check the recipe and measure out the correct
amount using the measuring cup provided.
 You have forgotten to attach the kneading blade.
Make sure you attach the kneading blade first. (P. GB11)
 The kneading mounting shaft in the bread pan is stiff and does not rotate.
If the kneading mounting shaft does not rotate when the kneading blade is attached, you will need to replace
the kneading mounting shaft unit. (Consult the place of purchase or Panasonic service centre.)
 You have used too much flour, or you are not using enough liquid.
There is excess flour around
Check the recipe and measure out the correct amount using scales for the flour or the measuring cup
the bottom and sides of my
bread.
provided for liquids.
 If bread sticks to bread pan and is difficult to be taken out, leave the bread pan for 5 minutes – 10 minutes to cool.
The bread does not come out.
Turn the bread pan upside down using oven gloves (see P. GB12). Tap holding both hands onto a clear cooking
surface covered with kitchen towel until the bread comes out.
 The dough is a little stiff.
The kneading blade stays in the
Allow the bread to cool completely before removing the kneading blade carefully.
bread when I remove it from the
Some types of flour absorb more water than others, so try adding an extra 10 – 20 mL of water next time.
 Crust has built up underneath the kneading blade.
bread pan.
Wash the kneading blade and kneading mounting shaft after each use.
 Too much fruit or sugar has been used.
The jam has boiled over.
Only use the amounts of fruit and sugar specified in the recipes on P. GB16.
 The fruit was under or over ripe.
 Sugar was decreased too much.
 Cooking time was insufficient.
Jam is too runny and not firmly
 Fruit with a low pectin content was used.
set.
Leave the jam to cool completely. The jam will continue to set as it cools.
Use the runny jam as a sauce for desserts.
Cause and Action
is flashing?
is flashing on the display.
is flashing in the display.
GB19

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