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Customer service
en
Panel does not open
X
The appliance will not start and
"Cooking compartment too hot"
appears on the display
The cooking compartment becomes
hot during microwave-only operation.
--------
Maximum operating time exceeded
Your appliance automatically ends the operation if no
duration has been set and the setting has not been
changed for a long time.
The point at which this occurs depends on the
temperature or grill setting that has been set.
A message appears on the display on the appliance to
say that the operation is being ended automatically. The
operation is then cancelled.
To use the appliance again, first switch it off. To switch
the appliance back on again set the required operation.
Set a cooking time so that the appliance does not
Tip:
switch off when you do not want it to, e.g. with an
extremely long preparation time. The appliance heats
up until the set cooking time has elapsed.
Cooking compartment bulbs
To light the interior of your cooking compartment, your
appliance has one or more long-life LED bulbs.
However, if ever an LED bulb or the bulb's glass cover
is defective, call the after-sales service. The lamp cover
must not be removed.
36
Power cut
The circuit breaker is faulty
Faulty sensor
The cooking compartment is too hot for the selected
dish or type of heating
Drying function is switched on.
Check whether other kitchen appliances are working
Check in the fuse box to make sure that the fuse for
the appliance is in working order
Call the after-sales service
If required, empty the water tank: Open the appliance
door, take hold of the lower part of the panel on the
left and right with your fingers and pull out the panel
Allow the cooking compartment to cool down and
start again
To prevent condensation forming when the appliance
is in microwave-only mode, the appliance will auto-
matically switch on the top heating element when it is
set to 600 W or "Max.". The cooking result is not
affected by this.
You can switch this function off in the basic settings.
Observe the information on the microwave.
~ "Microwave" on page 21
4Customer service
O ur after-sales service is there for you if your appliance
C u s t o m e r s e r v i c e
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please quote the full product number
(E no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
On some appliances with a steam-assisted cooking
function, you will find the rating plate behind the control
panel.
To save time, you can make a note of the numbers for
your appliance and the telephone number of the after-
sales service in the space below in case you need
them.
E no.
After-sales service
O
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
FD no.
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