Troubleshooting - Life Span E5i Owner's Manual

Maintenance and Tips

Troubleshooting

If you have a question that isn't answered in this Owner's Manual, visit our website
at www.LifeSpanFitness.com or call us at 877.654.3837 option 4.
The elliptical is designed and manufactured to be reliable and easy-to-use.
However, if you have a problem, these troubleshooting steps may help you
find the cause.
Problem: Elliptical is unstable or rocks while in use.
Solution: Make sure the elliptical is on a solid, level surface. Adjust the front
and rear adjustment feet until all four feet are sitting solid on the floor. Once
level, turn the center feet down till they touch the floor.
Problem: No power at console when pedaling.
Solution: Make sure all connections made during assembly are good. Pedal at
an RPM of at least 60 for 30 seconds. If no power, contact lifespan customer
service.
Problem: Rough feeling in pedals when in use.
Solution: If everything is tight, and the roller wheels and rails are clean,
contact lifespan customer service for replacement pedals.
Problem: Excess play in the handlebars or frame components..
Solution: Go over the E5i to make sure all assembly hardware is tight.
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