How To Order Additional Products - Decatur Electronics GHD User Manual

GHD & SCOUT
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The customer is responsible for the shipping charges to send the system to
Decatur Electronics.
If we receive a system from a customer COD that is still under warranty,
we will charge the customer for the amount of COD freight charges plus an
additional 10% for handling after we repair the system. Also, we will add
COD and a 10% handling fee to the repair bill for out-of-warranty repairs.
The customer is responsible for all shipping charges to the Decatur service
location. Decatur does not accept incoming COD shipments. Decatur
Electronics will pay the freight (up to €10.00) for shipping the system
from the repair facility to the customer, providing the system is still under
warranty. We will charge the customer for any shipping charges above the
initial €10.00. If you want to ship your package express or next day air, we
will invoice you for these freight charges.
If your radar is out of warranty and you would like to know the cost of
repair prior to the actual repair work being performed, Decatur would be
happy to give you a repair estimate. To obtain an estimate, request it either
on the paperwork you submit with the radar when you send it in for service
or when you obtain a Return Authorization (RA) number. Decatur provides
estimates only upon request.
The initial charge for an estimate is currently €50.00 per unit if your radar
gun is not under warranty plus the return shipping and handling fees.
If, after reviewing the estimate cost, you decide not to have your radar
repaired, you will be invoiced €50.00 as a minimum charge. If you decide
to have your radar gun repaired, you do not owe the estimated charge (the
charge is waived) and only pay the amount stated in the estimate.

15. How to Order Additional Products

You can order upgrades to the GHD or to the SCOUT (when available)
as well as cases, power supplies, tripods, and tuning forks. To see product
descriptions or order products, see the Decatur Electronics Web site at
www.DecaturEurope.com or call the sales office at +358 207 528 508.
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USER'S MANUAL