Service Return Procedure - Decatur Electronics GHD User Manual

GHD & SCOUT
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14. Service Return Procedure

If you have questions, want a quick problem diagnosis, or need to return
your radar to the factory:
• Call Decatur Electronics Customer Service and ask for the Customer
Service Department. Have the serial number of the radar gun ready.
Phone: +358 207 528 508
Fax: +358 207 528 579
If you need to return your radar gun to Decatur Electronics:
• Return ALL of the radar parts in the original packaging (transportation
prepaid).
• Include a note describing the problem and/or the incident that resulted in
the problem. Failure to do so can delay the return of your radar device.
• The Repair Services Department will issue you a return authorization
(RA) number. Write the RA number on your note and shipping label.
• Return the system to:
Decatur Electronics Europe, Inc.
Auratie 9, 67600 Kokkola
Finland
RA# XXXXXX
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