Sony RM-AX5000 Operating Instructions Manual page 35

Trouble with setting mode
Problem
The Remote Commander fails
to learn the remote control
signals.
You cannot operate a
Component even after I
programmed remote control
signals with the "learning"
function.
The setting mode
unintentionally quits while
setting up.
Solution
• When learning, place The Remote Commander (RM-AX5000) and your
remote control at the distance of about 1-3 inches (3-8 cm.)
If the Remote Commander still fails to learn correctly, try to place
Remote Commander and your remote control within 1 inch or less or at
the distance of 3 inches or more.
• Check the remaining battery of your remote control. If it is depleted,
charge the Remote Commander.
• When you program signals of an interactive signal exchange system
remote control unit (supplied with some of Sony's receivers and
amplifiers) to the Remote Commander, the response signal of the main
unit may interfere with the learning of the Remote Commander. In such
a case, move to a place where the signals will not reach the main unit
(e.g., other rooms, etc.)
• Perform the Learning procedure after turning off any nearby apparatus,
such as an air-conditioner or infrared headphones.
• The Remote Commander may fail to learn remote control signals near
plasma or some other TVs. Avoid learning near TVs or turn off the TVs
when learning.
• The Remote Commander may fail to learn remote control signals under
strong fluorescent lighting or sunlight.
• The Remote Commander may fail to learn remote control signals if too
near to a Laptop PC. In this case, move away from the Laptop PC.
• If the learning has been executed by connecting an AC Power Adaptor,
disconnect the AC Power Adaptor and execute the learning again.
• If noise is present in the learned signals, you may not be able to operate a
Component. In this case, refer to "The Remote Commander fails to learn
remote control signals" above.
• A different signal may be learned by mistake. Check the button to be
learned, then execute the learning again.
• When a Component has learned signal, it will not be reflected to the
XPRESS function that includes this Component. Make the XPRESS
function learn the same signal.
When the Component has learned a signal in the On-PC Setup, it will be
reflected to the XPRESS function.
• If you do not operate for more than 60 seconds during setting mode, the
Remote Commander automatically exits the setting mode and turns off.
Perform the next operation step within 60 seconds.
• Does the low battery icon light up?
If the battery is depleted, the Remote Commander cannot preset the
Component (page 26) or program the other remote control signals (page
29.) Perform these settings by charging the battery or connecting the AC
Power Adaptor to the Remote Commander.
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