During Calls - Mitel 6867 User Quick Reference Manual

Mitel 6867 Quick Reference Guide
Call Waiting (Continued)
Call Waiting is indicated on line 2 (L2) during an ongoing
call on line 1.
Answer: Press the L2 key.
Intrusion
I
ntrude a busy extension to ask the party to hang up.
Activate: Press 4 or
Press More > Intrusion softkey
France, New Zealand, Sweden: 8
Bypass
Bypass Diversion (e.g. Follow-me) on a specific
extension.
Activate:
*60* Desired number #
U.S.A. and Canada: *1*...

During Calls

Put on Hold
Ongoing call: Press
Resume a call: Press the Pickup softkey
Inquiry
Ongoing call: Press Xfer softkey, enter the
number to the 3rd party. Press L2
and wait for answer.
Switch between calls: Press the line key that holds the call
you want to retrieve.
Conference
Ongoing call: Press Xfer softkey, enter the
number to the 3rd party. Press a
free Line key and after answer
press the More > Conference
softkey.
Repeat to add more participants.
8
Transfer
Ongoing call: Press Xfer softkey, enter the
number to the 3rd party. Press L2
and press Xfer softkey once again
(either before or after answer) to
transfer the call
Encrypted call
Ongoing call: When a padlock is shown in the
display, the speech is encrypted to
and from the phone.
Diversion
Follow-me
Order Follow-me and External Follow-me
Order Follow-me Press the Diversion softkey.
from own extension:
Select Follow-me. Enter the new
answering position number and
press Save.
A confirmation text is shown in the
display. The lamp at the Diversion
softkey is lit.
Order external Press the Diversion softkey.
Follow-me:
Select External Follow-me. Enter
the external line code and the
number. Press Save.
A confirmation text is shown in the
display. The lamp at the Diversion
softkey is lit.
Cancel Follow-me and External Follow-me
When any kind of diversion is active, the lamp at the
Diversion softkey is lit.
Cancel Follow-me: Press the Diversion softkey.
The lamp is switched off.
Cancel External Press the Diversion softkey.
Follow-me:
The lamp is switched off.
MX-ONE - Mitel 6867