Kenwood KDC-BT530U Instruction Manual page 35

TROUBLESHOOTING
Symptom
"NA FILE"
"COPY PRO"
"NO DEVICE"
"NO MUSIC"
"iPod ERROR" • Reconnect the iPod.
• Reset the iPod.
• Sound cannot be heard • Reconnect the Android device.
during playback. • Launch any media player application on the Android
• Sound output only from
the Android device. • Relaunch the current media player application or use
• Restart the Android device.
• If this does not solve the problem, the connected Android
• If USB connection does not work, connect the Android
"NO DEVICE" or "READING" • Reconnect the Android device.
keeps flashing. • If USB connection does not work, connect the Android
Playback is intermittent or
sound skips.
"NO MUSIC"/"ANDROID • Make sure Android device contains playable audio files.
ERROR" • Reconnect the Android device.
• Restart the Android device.
Remedy
Make sure the media (disc/USB) contain supported audio
files. (Page 25)
A copy-protected file is played (disc/USB).
Connect a device (USB), and change the source to USB
again.
Connect a device (USB) that contains playable audio files.
device and start playback.
another media player application.
device is unable to route the audio signal to unit.
(Page 26)
device via Bluetooth or through auxiliary input jack.
device via Bluetooth or through auxiliary input jack.
Turn off the power saving mode on the Android device.
Symptom Remedy
"DISCONNECTED" USB is disconnected from the head unit. Please make sure
the device is connected properly through USB.
"CONNECTING" • Connected via USB input terminal: The device is connecting
to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both the
device and unit are paired and connected.
"CHECK APP" The Spotify application is not connected properly or user is
not login. End the Spotify application and restart. Then, log
in to your Spotify account.
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. (Page 3)
Pairing cannot be made. • Make sure you have entered the same PIN code to both the
unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. (Page 12)
Echo or noise is • Adjust the microphone unit's position. (Page 12)
heard during a phone • Check the [ECHO CANCEL] setting. (Page 14)
conversation.
Phone sound quality • Reduce the distance between the unit and the Bluetooth
is poor. device.
• Move the car to a place where you can get a better signal
reception.
Voice calling method is • Use voice calling method in a more quiet environment.
not successful. • Reduce the distance from the microphone when you speak
the name.
• Make sure the same voice as the registered voice tag is used.
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ENGLISH