Using The World Wide Web; Preparing To Call Technical Support - Compaq 802.11b MultiPort Installation Manual

Using the World Wide Web

Support services are available on the Internet through the
Compaq support forum. You can either browse the postings as a
guest, or register as a user and submit your own questions.
Compaq responds to questions within one business day.
To access the Compaq support forum, go to the Compaq Web site
at
http://www.compaq.com.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. To receive
the fastest possible solution when you call, run the computer's
diagnostic utility. Refer to your computer documentation for
information on running diagnostics. Refer to the Worldwide
Telephone Numbers guide included with the computer for
information about contacting a Compaq authorized dealer,
reseller, or service provider. Have the following information
available before calling Compaq:
I
Compaq 802.11b MultiPort Module serial number and model
name and number
I
Applicable error messages
I
Add-on options
I
Operating system
I
Third-party hardware or software
Installation Guide
Troubleshooting
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