• Use your hands to lightly press the paper into the paper basket as it is ejected from the printer.
• If the paper creases as it ejects into the paper basket, close the paper basket and support the printout
with your hands before it touches the floor.
Parent topic:
Paper is Creased
If the paper is creased when it exits the printer, try these solutions:
• Make sure you are printing at normal room temperatures (59 to 77° F [15 to 25° C])
• Make sure the paper stops are flush with the edges of the paper with no gap.
• Perform an Easy Adjustment.
• Adjust the Back Tension setting to High or Extra High.
Parent topic:
Roll Paper Jam Problems
If roll paper has jammed in the printer, follow the steps here to clear the jam.
1. Open the cut sheet cover and roll paper cover.
Solving Paper Problems
Solving Paper Problems
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