Winmate E500RM8 Series User Manual
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Winmate E500RM8 Series User Manual

5-inch rugged mobile computer, arm cortex-a53 octa-core, 1.3 ghz android 7.0
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5-inch Rugged Mobile
Computer
E500RM8 Series
ARM® Cortex™-A53 Octa-core, 1.3 GHz
Android 7.0
User Guide
Document Version 1.3
Please read these instructions carefully before using this product, and save this manual for future use.

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  • Page 1 5-inch Rugged Mobile Computer E500RM8 Series ARM® Cortex™-A53 Octa-core, 1.3 GHz Android 7.0 User Guide Document Version 1.3 Please read these instructions carefully before using this product, and save this manual for future use.

  • Page 2: Table Of Contents

    Rugged Mobile Computer E500RM8 User Guide Contents PREFACE ..................................5 READ ME FIRST ................................7 ..............................7 AFETY NFORMATION ............................... 9 XPOSURE TO ADIO RF E ............................10 XPOSURE NFORMATION ............................10 LECTROSTATIC ISCHARGE ..................................10 RIVING ............................10 ANDLING AND AINTENANCE ABOUT THIS USER GUIDE ............................
  • Page 3 Preface CHAPTER 3: USING WINMATE® HOME MANAGER (WHM) ..................40 3.1 H ..........................40 OW TO PPLICATIONS 3.2 H ..........................42 OW TO NLOCK PPLICATIONS 3.3 H ..........................44 OW TO HANGE ASSWORD CHAPTER 4: CONNECTING TO NETWORK AND DEVICES ..................45 4.1 C...
  • Page 4 Rugged Mobile Computer E500RM8 User Guide C: S ........................66 PPENDIX OFTWARE EVELOPMENT D: OS I ........................... 66 PPENDIX MAGE PDATE E: OTA O ..........................67 PPENDIX NLINE PDATE...

  • Page 5: Preface

    Preface Preface Copyright Notice Warranty No part of this document may be Our warranty guarantees that each of reproduced, copied, translated, or its products will be free from material transmitted in any form or by any and workmanship defects for a period means, electronic or mechanical, for of one year from the invoice date.
  • Page 6 Rugged Mobile Computer E500RM8 User Guide Advisory Conventions Customer Service Four types of advisories are used throughout We provide a service guide for any the user manual to provide helpful problem by the following steps: First, information or to alert you to the potential for visit the website of our distributor to hardware damage or personal injury.

  • Page 7: Read Me First

    Read Me First Read Me First Do not disregard the safety that a polarized or grounded connection can provide. A polarized connection consists of two plugs, one of which is larger than the other. A Safety Information grounded connection has two blades and a third one that is grounded.
  • Page 8 Rugged Mobile Computer E500RM8 User Guide Unplug this apparatus during lightning Do Not Disassemble, Modify, or Insert storms or when it is not being used for long Sharp Objects Into the Battery Pack. periods. Electrolyte leakage, generation of heat, Débrancher cet appareil durant les orages ignition or rupture may result.

  • Page 9: Exposure To Radio Use

    When the Battery Pack Has Deteriorated, Exposure to Radio Use Replace It with a New Battery. Continued use of a damaged battery pack may result E500RM8 series is equipped with in heat generation, ignition or battery Bluetooth, Wi-Fi and Cellular modem rupture.

  • Page 10: Rf Exposure Information

    Rugged Mobile Computer E500RM8 User Guide RF Exposure Information Electrostatic Discharge This meets government’s Caution: requirement for exposure to radio waves. Please follow proper This PDA is designed and manufactured not electrostatic discharge to exceed the emission limits for exposure to precaution to prevent static radio frequency (RF) energy set by the damage that can harm...
  • Page 11 Read Me First Do not place heavy objects on top of the Touchscreen Guideline tablet computer as this may damage the Guide de l'écran tactile display. Ne pas placer d'objets lourds sur le dessus de l'ordinateur tablette cela peut endommager l'écran. Use your finger or the stylus on the display.
  • Page 12 Rugged Mobile Computer E500RM8 User Guide EC Declaration of Conformity This equipment is in conformity with the requirement of the following EU legislations and harmonized standards. Product also complies with the Council directions. Electromagnetic Compatibility Directive (2014/30/EU)  EN55024: 2010 EN 55022: 2010 Class B ...

  • Page 13: About This User Guide

    The documentation set for the E500RM8 provides information for specific user needs, and includes:  E500RM8 Series Quick Start Guide - describes how to get the E500RM8 up and running.  E500RM8 Series User Guide – contains detailed description on how to use the E500RM8, its components and features.

  • Page 14: Chapter 1: Getting Started

    Thank you for purchasing Winmate® E500RM8 Series Rugged Mobile Computer. Winmate® E500RM8 Series Rugged Mobile Computer is an enterprise-class PDA with powerful mobile computing solution. The E500RM8 Series PDA brings a new level of flexibility, functionality and rugged design to pocket-sized mobile devices, providing task workers and managers with the power to streamline business processes, increasing productivity and improving customer service.

  • Page 15: Unpacking

    Chapter 1: Getting Started 1.3 Unpacking If any of the following items are missing or damaged, contact us. Standard packing list includes:  Quick Start Guide  E500RM8  Li-ion Battery (Hardcopy) P/N: 32040370400B Varies by product specifications P/N: 9152111K101E ...

  • Page 16: Description Of Parts

    Use to listen during phone conversation. 2MP Front Camera To capture a front view picture and use for Video call. Use to trigger the barcode reader for E500RM8 series with Function Key barcode reader (differs by product type) All Around...
  • Page 17 Chapter 1: Getting Started Back Opens a home screen Four Physical Buttons Opens a menu with items that affect the current screen or application *Use to trigger the Barcode Reader for E500RM8 series with Barcode Reader (differs by product type) Smart Card Reader To obtain card information and perform a transaction.
  • Page 18 1D/2D Barcode Reader (*Will change to flat cover when (Optional) without barcode) Waterproof Speaker Provides audio output for music and video Use to trigger the barcode reader for E500RM8 series with Function Key barcode reader (differs by product type) Micro USB Use for communication with peripheral devices.

  • Page 19: Dimensions

    Chapter 1: Getting Started 1.5 Dimensions Measurements shown in mm. *Note: this is a simplified drawing and some components are not marked in detail. 1.6 Getting Started To start using the E500RM8 for the first time:  Install SIM Card ...

  • Page 20: Sim Card And Sd Card Installation

    Rugged Mobile Computer E500RM8 User Guide 1.6.1 SIM Card and SD Card Installation To Install the SIM Card and SD Card: 1. Place the E500RM8 facing down. 2. Press the two latches up and removable the battery. 3. Locate the SIM card holder 4.
  • Page 21 Chapter 1: Getting Started 6. Make sure the battery is completely lowered into the compartment before letting go the Battery Release Slider. Battery will be flat against the housing once fully inserted. 7. Reinsert the battery by latching the bottom first (1) and then pushing the battery pack down (2).

  • Page 22: Charging The Battery

    Rugged Mobile Computer E500RM8 User Guide 1.6.3 Charging the Battery Caution  The lithium battery used in this tablet may swell after being charged/ discharged many times, but there is no problem regarding safety.  Continued use in such a state may result in the battery getting jammed, so please stop using the battery, and purchase a new one.

  • Page 23: Turning On And Off The Device

    Chapter 1: Getting Started 1.7 Turning On and Off the Device This section describes how to turn on/ off the device. 1.7.1 Turning On 1. Press and hold the power button for 3 seconds, located on the right side of the unit. 2.

  • Page 24: Resetting To Factory Defaults

    Rugged Mobile Computer E500RM8 User Guide 1.8 Resetting to Factory Defaults To reset the device to factory defaults: 1. Tap Menu , than tap Settings 2. In the Personal tab, tap Backup & Reset. 3. User can select to back up application data, Wi-Fi passwords and other settings to Google servers by tapping Backup My Data.

  • Page 25: Chapter 2: Using The E500Rm8

    Chapter 2: Using the E500RM8 Chapter 2: Using the E500RM8 This chapter explains how to use the buttons, status cons, and controls on E500RM8 PDA running on Android 7.0 Operating System, provides instructions on entering and capturing data. 2.1 Using the Touch Screen The touchpad supports the core gestures for Android.

  • Page 26: Waking Up The Phone

    Rugged Mobile Computer E500RM8 User Guide 2.2 Waking Up the Phone If you do not use the tablet for a while, the screen dims and then darkens to conserve the Battery. To wake up the tablet: 1. Press the Power button on the top side of the tablet. 2.

  • Page 27: Personalizing Home Screen

    Chapter 2: Using the E500RM8 2.3.1 Personalizing Home Screen User can add application icons, shortcuts, widgets, and other items to any part of any Home screen where there is free space. User can also switch the wallpaper. To change wallpaper on the HOME SCREEN: 1.
  • Page 28 Rugged Mobile Computer E500RM8 User Guide To move an item on the HOME SCREEN: 1. Tap and hold the item you want to move, until it can be moved. 2. Drag it to a new location on the screen. 3. Place the item where you want to put it and lift your finger. To remove items from the HOME SCREEN: 1.

  • Page 29: Viewing Other Parts Of The Home Screen

    Chapter 2: Using the E500RM8 2.3.2 Viewing other parts of the Home Screen 1. Slide your finger left or right across the Home screen. Extensions to the Home screen provide extra space for APPS, shortcuts, and other items. 2. Tap the launcher icon to view the entire APPS of the device.

  • Page 30: Status And Notification Icons

    Rugged Mobile Computer E500RM8 User Guide 2.4 Status and Notification Icons 2.4.1 Notification Icons Pull down from the left top of the screen to get the notifications area. The following icons indicate that you have received notification. 2.4.2 Status Icons Pull down from the right top of the screen to get the notifications area.

  • Page 31: Using The On-Screen Keyboard

    Chapter 2: Using the E500RM8 2.5 Using the On-Screen Keyboard User will be able to enter text using the On-Screen Keyboard. Some applications will launch the keyboard automatically. In others, user needs to touch a text field where user wants to enter text to launch the keyboard.

  • Page 32: Editing Text

    Rugged Mobile Computer E500RM8 User Guide 6. To close the On-Screen keyboard, press the back button 2.5.2 Editing Text To select text: 1. Double-tap the text you want to select. 2. Tap to select all the sentences in the menu that appears, the selected text is highlighted in blue, with a tab at each end of the selected word.

  • Page 33: Display Settings

    Chapter 2: Using the E500RM8 To Paste Text: 1. After Cut or Copy the text, see the section above “To Cut or Copy Text” 2. Place the cursor in the text field where you want to paste the text, user can paste text that you copied from one application into a text field in any application.
  • Page 34 Rugged Mobile Computer E500RM8 User Guide Note: For the longest battery life between charges, use the shortest Sleep time.

  • Page 35: Audio Profile Settings

    Chapter 2: Using the E500RM8 2.7 Audio Profile Settings Use the sound settings to configure how and at what volume the phone rings, vibrates or alerts user in other ways when user receive a call, receive a notification or an alarm sounds. 2.7.1 Sounds Settings 1.

  • Page 36: Language And Keyboard Settings

    Rugged Mobile Computer E500RM8 User Guide 2.8 Language and Keyboard Settings Use the Language & keyboard settings to select the language for the text on your phone and for configuring On-Screen Keyboard, including words that you have added to its dictionary. 1.

  • Page 37: Changing The Keyboard Language

    Chapter 2: Using the E500RM8 2.8.1 Changing the Keyboard Language The current keyboard language is displayed on the Space key and user can switch languages. 1. Tap and hold the space key 2. Without lifting the finger, slide it to the left or right until the language you want to use appears in the center of the small window above the Space Key.

  • Page 38: To Make A Phone Call Using Contact List

    Rugged Mobile Computer E500RM8 User Guide 2.9.2 To Make a Phone Call Using Contact List 1. Tap the launcher and then tap Contacts 2. Tap the Phone icon at the bottom of the Home screen, and then tap Contacts. 3. Select the required contact and then tap it to call. 2.9.3 Answering or Declining Calls When user receive a phone call, the incoming call screen opens with the caller ID and any additional information about the caller that you have entered in contacts.

  • Page 39: Opening And Responding To Text Messages

    Chapter 2: Using the E500RM8 2.10.2 Opening and Responding to Text Messages If you are working in a message window, message that you receive are display in it. Otherwise, you receive a new message notification and a new message icon appears in the status bar. To reply a message When user tap the new message notification, the message window opens and user can reply the message.

  • Page 40: Chapter 3: Using Winmate® Home Manager (Whm)

    Rugged Mobile Computer E500RM8 User Guide Chapter 3: Using Winmate® Home Manager (WHM) Every E500RM8 series PDA comes with preinstalled APP named Winmate® Home Manager (WHM). This application lets the device manager to lock the launcher. When the launcher is locked the user can only use one application assigned by the device manager.
  • Page 41 Chapter 3: Using Winmate® Home Manager (WHM) Step 4 Select “Restrict Home”, and then restart the PDA. Step 6 System will ask to select “Just once” or “Always” to use this launcher, please select “Always”.

  • Page 42: How To Unlock Applications

    Rugged Mobile Computer E500RM8 User Guide The system will automatically start the application which you selected and lock it. Any time you press home key or back key, the system will go back to the same application which you have selected. 3.2 How to Unlock Applications Step 1 Slide down the top bar and press “Home Manager”...
  • Page 43 Chapter 3: Using Winmate® Home Manager (WHM) Step 2 Go back to “Home Selector” and press “Clear and Reset Default Home”. Step 3 Restart the system and you will go back to the normal Launcher.

  • Page 44: How To Change Password

    Rugged Mobile Computer E500RM8 User Guide 3.3 How to Change Password Step 1 Go to Password Manager and set your own password for this APP. Step 2 The default password is “0000”. Enter a new password in New Password field, and then tap Change Password.

  • Page 45: Chapter 4: Connecting To Network And Devices

    Chapter 4: Connecting to Network and Devices Chapter 4: Connecting to Network and Devices This chapter explains how to connect PDA to network and peripheral devices. 4.1 Connecting to Mobile Networks When users install a SIM card from service provider to the E500RM8, the device is configured to use the provider’s networks for voice calls and for transmitting data.

  • Page 46: Connecting To Wi-Fi Networks

    Rugged Mobile Computer E500RM8 User Guide 4.2 Connecting to Wi-Fi Networks 4.2.1 Turning ON the Wi-Fi and Connecting to Wi-Fi networks 1. Tap MENU and then tap Settings 2. Tap Wireless & networks and then select Wi-Fi to turn it on 3.

  • Page 47: Adding Wi-Fi Network

    Chapter 4: Connecting to Network and Devices 4.2.2 Adding Wi-Fi Network 1. Turn on Wi-Fi, in the Wi-Fi settings screen, tap + icon (at the bottom right of the list of discovered networks). 2. Input the SSID (name) of the network, if the network is secured, tap the security menu and then tap the type of security deployed on the network.

  • Page 48: Connecting To Bluetooth Devices

    Rugged Mobile Computer E500RM8 User Guide 4.3 Connecting to Bluetooth Devices 4.3.1 Turning Bluetooth ON or OFF 1. Tap MENU and then tap System settings 2. Tap Wireless & networks and then select Bluetooth to turn it on. 4.3.2 Connecting to Bluetooth Device 1.

  • Page 49: Connecting To Computer Via Usb

    Chapter 4: Connecting to Network and Devices 4.4 Connecting to Computer via USB User can connect their PDA to a computer with USB cable to transfer files between PDA and computer. Important:  When connecting your PDA to a computer and inserting its USB storage or SD card, user must follow the computer’s instructions for connecting and disconnecting USB device, to avoid damaging or corrupting files.

  • Page 50: Usb Debugging Settings

    Rugged Mobile Computer E500RM8 User Guide Tap this icon to choose the type of USB connection.  Transfer files –let user transfers files between computer and tablet.  Transfer photos (PTP) – let users transfer photos or media files if MTP is not supported. ...

  • Page 51: Chapter 5: Using Camera

    This chapter explains how to use camera to capture photos and videos. 5.1 Capturing Photos or Video Winmate® E500RM8 equipped with 8 MP on the rear side and 2 MP on the front side, which user can use to capture photos or video.

  • Page 52: Viewing Pictures

    Rugged Mobile Computer E500RM8 User Guide 5.1.4 Viewing Pictures 1. After taking a photo, a thumbnail of the picture is shown on the corner of the capture screen. Tap the thumbnail to view it. 2. Tap the onscreen button: to share a photo. to delete a photo.

  • Page 53: Chapter 6: Capturing Data

    Chapter 6: Capturing Data Chapter 6: Capturing Data This chapter explains how to use NFC, Barcode Reader and Android Winmate® Data Collection application, Smartcard Reader and Fingerprint Scanner on the E500RM8. 6.1 Using NFC 6.1.1 NFC Tag Support Support Card Type (13.56 MHz)

  • Page 54: How To Use Nfc

    Rugged Mobile Computer E500RM8 User Guide 6.1.3 How to Use NFC To enable NFC: 1. Go to Settings, tap More. 2. Tap the button near NFC to the right to activate NFC and allow data exchange when the phone touches another device.

  • Page 55: Using Barcode Reader

    6.2.2 Android Winmate® Data Collection (WDC) The E500RM8 with Barcode Reader comes with pre-installed software made by Winmate® - Winmate Data Collection (WDC) that allows users to turn on the readers and set up the button to trigger the scan function.

  • Page 56: How To Turn On And Off The Power Of Barcode Reader

    Rugged Mobile Computer E500RM8 User Guide 6.2.4 How to Turn On and Off the Power of Barcode Reader 1. Go to the WDC application. 2. Tap Barcode Setting 3. Once the user entered the WDC application, the device will automatically turn on the Barcode Reader.

  • Page 57: How To Change The Symbologies Of Barcode

    Chapter 6: Capturing Data 6.2.5 How to Change the Symbologies of Barcode 1. Go to the WDC application. 2. Tap Barcode Settings 3. Tap Barcode Preference. 4. Users can change the symbologies of the barcode:  1D Symbologies  2DSymbologies ...

  • Page 58: How To Change The Scan Type Of The Barcode Reader

    Rugged Mobile Computer E500RM8 User Guide 6.2.7 How to Change the Scan Type of the Barcode Reader 1. Go to the “WDC” application. 2. Go to Barcode Settings , tap Trigger Settings. 3. Select the Scan Type or select read time of the Barcode Reader. To start scanning the barcode user has to leave the WDC application.

  • Page 59: Scanning Barcodes

    Chapter 6: Capturing Data 4. Users can reset to the default setting by tapping Reset setting. 6.2.9 Scanning Barcodes 6.2.9.1 How to Scan the Barcode 1. Press the function button to trigger the barcode. 2. Aim the barcode. 3. Ensure the entire barcode is within the rectangular area formed by the brackets in the laser framing.

  • Page 60: Scanning Tips And Considerations

    Rugged Mobile Computer E500RM8 User Guide 6.2.10 Scanning Tips and Considerations 6.2.10.1 Distance Scanning device will decode perfectly over a certain working range, there are minimum and maximum distance from the barcode. To specify the appropriate working range per barcode type is through a table as follows.

  • Page 61: How To Use Smart Card Reader

    “Set Power” and select power on. Press Get ATR to see the information written on the card. 6.3.3 Smart Card Reader SDK You can download Smart Card Reader SDK from Winmate Download Center or Partner Portal. For more details on Winmate’s SDK refer to Appendix...

  • Page 62: Using Fingerprint Scanner

    Rugged Mobile Computer E500RM8 User Guide 6.4 Using Fingerprint Scanner This chapter explains how to use Fingerprint Scanner. Notice Fingerprint Scanner is an optional feature for E500RM8 PDA and may not be present in your device. 6.4.1 Fingerprint Scanner Location Fingerprint Scanner is located on the top rear side of the E500RM8.

  • Page 63: Chapter 7: Accessories

    Chapter 7: Accessories Chapter 7: Accessories E500RM8 accessories provide a variety of product support capabilities. Some of the accessories are optional and are not included to standard packaging list. 7.1 Hand Strap Installation Hands strap to firmly grasp the device without having the fear of dropping it. To install hand strap: Place the E500RM8 face-down on a flat surface.

  • Page 64: Appendix

    Rugged Mobile Computer E500RM8 User Guide Appendix Appendix A: Product Specifications Model Name E500RM8 Size 5" Resolution 1280 x 720 Display Specification Brightness 500 (typ.) Touch Projective Capacitive Multi-touch ARM® Cortex™-A53 Octa-core 1.3GHz Processor System System Memory 2GB RAM Specification Storage 16GB eMMC Operating System...

  • Page 65: Appendix B: Order Information

    * Note: measured at dimming LCD brightness. Varies depending on the usage conditions, or when an external device is attached. **Note: all specifications are subject to change without prior notice. Appendix B: Order Information E500RM8 Series available in the following configurations: 1D/2D Fingerprint Hotswap...
  • Page 66 Appendix D: OS Image Update Winmate provide OS Image update tool. Refer to “OS Image Update Tool Guide” for a detailed instruction on how to update OS image. Download OS Image update tool and OS Image Update Tool Guide from Winmate Download Center: http://www.winmate.com...
  • Page 67 Appendix Appendix E: OTA Online Update You can use online OTA Update tool to update firmware version. IMPORTANT Battery capacity must not be lower than 30% during update. To update OTA: 1. Select OTA-firmware. 2. Select Manual check. 3. Check "I agree to update" and click "UPDATE". 4.
  • Page 68 Winmate Inc. 9F, No.111-6, Shing-De Rd., San-Chung District, New Taipei City 24158, Taiwan, R.O.C www.winmate.com Copyright © Winmate Inc. All rights reserved.

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