Winmate E500QK User Manual
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Winmate E500QK User Manual

5” rugged handheld computer
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5" Rugged Handheld
Computer
Qualcomm® Snapdragon™ 660, Octa-core up to 2.2 GHz
Android 9.0
User Guide
Document Version 1.4
Document Part No. 9152050K1001
Please read these instructions carefully before using this product, and save this manual for future use.

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Summary of Contents for Winmate E500QK

  • Page 1 5” Rugged Handheld Computer Qualcomm® Snapdragon™ 660, Octa-core up to 2.2 GHz Android 9.0 User Guide Document Version 1.4 Document Part No. 9152050K1001 Please read these instructions carefully before using this product, and save this manual for future use.

  • Page 2: Table Of Contents

    2.8 Language and Keyboard Settings ...................... 30 2.8.1 Changing the Keyboard Language ................... 31 2.9 About Phone ............................32 Chapter 3: Winmate Home Manager ......................33 3.1 How to Lock Applications ........................34 3.2 How to Unlock Applications ........................ 36 3.3 How to Change Password ........................
  • Page 3 Contents 4.2.1 Turning on WLAN and Connecting to WLAN Networks ............40 4.2.2 Adding WLAN Network ......................41 4.3 Connecting to BT. Devices ......................... 42 4.3.1 Turning BT On or Off ........................ 42 4.3.2 Connecting to BT. Device ......................42 4.3.3 Disconnecting BT.

  • Page 4: Preface

    5" Rugged Android Handheld Computer E500QK Series User Guide Preface Advisory Conventions Four types of advisories are used throughout the user manual to provide helpful information or to alert you to the potential for hardware damage or personal injury. These are Notes, Important, Cautions, and Warnings.

  • Page 5: Safety Information

    Preface Safety Information Precaution on Battery Pack When the Battery Pack Has Deteriorated, Précaution avec le bloc-pile Replace It with a New Battery. Continued use of a damaged battery pack may result in heat generation, ignition or battery rupture. [FR] Lorsque la pile est détériorée, la Do Not Disassemble, Modify, or Insert Sharp remplacer par une nouvelle pile.
  • Page 6 5" Rugged Android Handheld Computer E500QK Series User Guide General Product Safety ▪ Use only accessories specified by the Sécurité générale des manufacturer. [FR] Utiliser uniquement les accessoires produits spécifiés par le fabricant. ▪ Do not block any ventilation openings. Do not ▪...

  • Page 7: Handling And Maintenance

    Preface Handling and Maintenance Gently wipe the display with a soft, lint-free cloth. Do not use alcohol or detergent on the product. General Guideline [FR] Essuyer délicatement l'écran avec un Guide Général chiffon doux non pelucheux. Ne pas utiliser d'alcool ou un détergent sur le produit. Touchscreen Guideline Keep the product at least 13 cm (5 inches) Guide de l'écran tactile...

  • Page 8: Declaration Of Conformity (Doc)

    5" Rugged Android Handheld Computer E500QK Series User Guide Declaration of Conformity (DoC) FCC Statement This device complies with part 15 FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. ⚫ This device must accept any interference received including ⚫...

  • Page 9: About This User Guide

    The documentation set for the E500QK provides information for specific user needs, and includes: • E500QK Series Quick Start Guide - describes how to get the E500QK up and running. • E500QK Series User Guide – contains detailed description on how to use the E500QK, its components and features.

  • Page 10: Chapter 1: Getting Started

    5" Rugged Android Handheld Computer E500QK Series User Guide Chapter 1: Getting Started This chapter tells you information about Winmate® Rugged Handheld Computer E500QK Series, its highlighted features, and provides basic instructions for using the E500QK, including powering on and resetting the E500QK.

  • Page 11: Introduction

    • Hand Strap Handheld Computer (Hardcopy) • Universal USB Adapter • USB Type-C Cable Input: AC 100-240V 50/60 Hz, Output: 5V-1A Universal USB Adapter socket varies by country and region. E500QK will be shipped with the socket according to your order.

  • Page 12: Description Of Parts

    5" Rugged Android Handheld Computer E500QK Series User Guide 1.4 Description of Parts Front View Parts Description: No Item Description 8MP Front Camera To capture a front view picture and use for Video call. Receiver Use to listen during a phone conversation.
  • Page 13 Chapter 1: Getting Started Rear View Parts Description: Item Description 13MP Rear Camera To capture a rear view picture and use for making videos. Strap Clip To install a hand strap Speaker Provides audio output for music and video. If the device was equipped with scanners, this button can be Function Key function as a trigger button.

  • Page 14: Dimensions

    5" Rugged Android Handheld Computer E500QK Series User Guide 1.5 Dimensions Unit: mm Note: This is a simplified drawing and some components are not marked in detail. Please contact our sales representative if you need further product information.

  • Page 15: Getting Started

    Chapter 1: Getting Started 1.6 Getting Started To start using the E500QK for the first time: • Install SIM Card. • Charge the E500QK. • Power on the E500QK. • Configure the E500QK. 1.6.1 SIM Card Installation To Install the SIM Card: 1.

  • Page 16: Charging The Battery

    1.6.2 Charging the Battery Charge the battery before using the rugged handheld computer for the first time, charge the battery until the LED indicator turns solid green. To charge the E500QK, use a cable or a docking with appropriate power supply.

  • Page 17: Turning On And Off The Device

    Chapter 1: Getting Started 1.7 Turning On and Off the Device This section describes how to turn on/ off the device. 1.7.1 Turning On 1. Press and hold the power button for 3 seconds, located on the right side of the unit. 2.

  • Page 18: Resetting To Factory Defaults

    5" Rugged Android Handheld Computer E500QK Series User Guide 1.8 Resetting to Factory Defaults To reset the device to factory defaults: 1. Slide from the bottom side, then tap Settings 2. Tap System, user can select to back up application data, WLAN passwords and other settings to Google servers by tapping Backup My Data.

  • Page 19: Chapter 2: Using The Rugged Handheld Computer

    Chapter 2: Using the Rugged Handheld Computer Chapter 2: Using the Rugged Handheld Computer This chapter explains how to use the buttons, status icons, and controls of E500QK Rugged Handheld Computer running on Android 9.0 operating system and provides instructions on entering and capturing data.

  • Page 20: Using The Touch Screen

    5" Rugged Android Handheld Computer E500QK Series User Guide 2.1 Using the Touch Screen The touchscreen supports the core gestures for Android. Gesture Action Description To select or activate something. Touch and hold an item on the screen by touching it and Tap &...

  • Page 21: Waking Up The Rugged Handheld Computer

    Chapter 2: Using the Rugged Handheld Computer 2.2 Waking Up the Rugged Handheld Computer If you do not use the E500QK for a while, the screen dims and then darkens to conserve the Battery. To wake up the Rugged Handheld Computer: 1.

  • Page 22: Personalizing Home Screen

    5" Rugged Android Handheld Computer E500QK Series User Guide 2.3.1 Personalizing Home Screen User can add application icons, shortcuts, widgets, and other items to any part of any Home screen where there is free space. User can also switch the wallpaper.
  • Page 23 Chapter 2: Using the Rugged Handheld Computer To move an item on the HOME SCREEN: 1. Tap and hold the item you want to move, until it can be moved. 2. Drag it to a new location on the screen. 3.

  • Page 24: Viewing Other Parts Of The Home Screen

    5" Rugged Android Handheld Computer E500QK Series User Guide 2.3.2 Viewing Other Parts of the Home Screen 1. Slide your finger left or right across the Home screen. Extensions to the Home screen provide extra space for APPS, shortcuts, and other items.

  • Page 25: Status And Notification Icons

    Chapter 2: Using the Rugged Handheld Computer 2.4 Status and Notification Icons 2.4.1 Notification Icons Pull down from the left top of the screen to get the notifications area. The following icons indicate that you have received notification. 2.4.2 Status Icons Pull down from the right top of the screen to get the notifications area.

  • Page 26: Using The On-Screen Keyboard

    5" Rugged Android Handheld Computer E500QK Series User Guide 2.5 Using the On-Screen Keyboard User will be able to enter text using the On-Screen Keyboard. Some applications will launch the keyboard automatically. In others, user needs to touch a text field where user wants to enter text to launch the keyboard.

  • Page 27: Editing Text

    Chapter 2: Using the Rugged Handheld Computer 2.5.2 Editing Text To select text: 1. Double-tap the text you want to select. 2. Tap to select all the sentences in the menu that appears, the selected text is highlighted in blue, with a tab at each end of the selected word. 3.

  • Page 28: Display Settings

    5" Rugged Android Handheld Computer E500QK Series User Guide 2.6 Display Settings Use the display settings to configure brightness and other screen settings. 1. Slide from the bottom side and then tap Settings 2. In the Device tab, tap Display: •...

  • Page 29: Audio Profile Settings

    Chapter 2: Using the Rugged Handheld Computer 2.7 Audio Profile Settings Use the sound settings to configure how and at what volume the Rugged Handheld Computer rings, vibrates or alerts user in other ways when user receive a call, receive a notification or an alarm sound.

  • Page 30: Language And Keyboard Settings

    5" Rugged Android Handheld Computer E500QK Series User Guide 2.8 Language and Keyboard Settings Use the Language & keyboard settings to select the language for the text on your Rugged Handheld Computer and for configuring On-Screen Keyboard, including words that you have added to its dictionary.

  • Page 31: Changing The Keyboard Language

    Chapter 2: Using the Rugged Handheld Computer 2.8.1 Changing the Keyboard Language The current keyboard language is displayed on the Space key and user can switch languages. 1. Tap and hold the space key 2. Without lifting the finger, slide it to the left or right until the language you want to use appears in the center of the small window above the Space Key.

  • Page 32: About Phone

    5" Rugged Android Handheld Computer E500QK Series User Guide 2.9 About Phone About Phone includes information about user’s device. • System Update — provides information regarding the local or online update of your devices. • Status — opens the status screen with a list of information about battery, network, signal strength and other details.

  • Page 33: Chapter 3: Winmate Home Manager

    Every E500QK Series Rugged Handheld Computer comes with preinstalled APP named Winmate® Home Manager (W.H.M.). This application lets the device manager to lock the launcher. When the launcher is locked the user can only use one application assigned by the...

  • Page 34: How To Lock Applications

    5" Rugged Android Handheld Computer E500QK Series User Guide 3.1 How to Lock Applications Step 1 ➢ In the main APPS window, select the Home Manager APP and enable it. ➢ Select Home Manager to start your settings. ➢ Go to Password Manager and set your own password for this APP. The default password is “0000”.
  • Page 35 Chapter 3: Winmate Home Manager Step 4 Select “Restrict Home”, and then restart the Rugged Handheld Computer. Step 6 System will ask to select “Just once” or “Always” to use this launcher, please select “Always”.

  • Page 36: How To Unlock Applications

    5" Rugged Android Handheld Computer E500QK Series User Guide The system will automatically start the application which you selected and lock it. Any time you press home key or back key, the system will go back to the same application which you have selected.
  • Page 37 Chapter 3: Winmate Home Manager Step 2 Go back to “Home Selector” and press “Clear and Reset Default Home”. Step 3 Restart the system and you will go back to the normal Launcher.

  • Page 38: How To Change Password

    5" Rugged Android Handheld Computer E500QK Series User Guide 3.3 How to Change Password Step 1 Go to Password Manager and set your own password for this APP. Step 2 The default password is “0000”. Enter a new password in New Password field, and then tap...

  • Page 39: Chapter 4: Networks And Wireless Devices

    Chapter 4: Networks and Wireless Devices Chapter 4: Networks and Wireless Devices This chapter explains how to connect the Rugged Handheld Computer to network and peripheral devices...

  • Page 40: Connecting To Mobile Networks

    5" Rugged Android Handheld Computer E500QK Series User Guide 4.1 Connecting to Mobile Networks When users install a SIM card from service provider to the E500QK, the device is configured to use the provider’s networks for voice calls and for transmitting data. Different locations may have different mobile networks available;...

  • Page 41: Adding Wlan Network

    Chapter 4: Networks and Wireless Devices • If the network is secured, users are prompted to enter a password or other credentials. 5. To check the details about the speed, security, address and related settings, tap its name in the WLAN settings screen. 4.2.2 Adding WLAN Network 1.

  • Page 42: Connecting To Bt. Devices

    5" Rugged Android Handheld Computer E500QK Series User Guide 4.3 Connecting to BT. Devices 4.3.1 Turning BT On or Off 1. Tap Settings 2. Tap connected devices, then tap connection preferences, and then select BT. 3. Toggle the on/off switch on the top-right hand side to turn on BT.

  • Page 43: Disconnecting Bt. Device

    Chapter 4: Networks and Wireless Devices 4.3.3 Disconnecting BT. Device 1. Tap the device in the connected devices screen. 2. Tap the devices and select Forget. 4.4 Connecting to Computer via USB User can connect their Rugged Handheld Computer to a computer with USB cable to transfer files between Rugged Handheld Computer and computer.

  • Page 44: Usb Computer Connection

    5" Rugged Android Handheld Computer E500QK Series User Guide 4.4.1 USB Computer Connection Connect Rugged Handheld Computer to the computer via USB connector. In the notifications area USB connected sign will appear. Pull down the notification area to open notification panel.

  • Page 45: Usb Debugging Settings

    Chapter 4: Networks and Wireless Devices 4.4.2 USB Debugging Settings To permit debugging tools on a computer to communicate with User’s Rugged Handheld Computer via USB Connection. 1. Connect Rugged Handheld Computer to the computer via USB cable. 2. In the notifications area USB debugging connect sign will appear.

  • Page 46: Chapter 5: Using Camera

    5" Rugged Android Handheld Computer E500QK Series User Guide Chapter 5: Using Camera This chapter explains how to use camera to capture photos and videos.

  • Page 47: Capturing Photos Or Video

    Chapter 5: Using Camera 5.1 Capturing Photos or Video Winmate® E500QK is equipped with an 13MP Camera on the rear side and an 8 MP Camera on the front side, which user can use to capture photos or video. 5.1.1 Opening Camera 1.

  • Page 48: Shooting Videos

    5" Rugged Android Handheld Computer E500QK Series User Guide 5.1.4 Shooting Videos 1. Tap the , then tap the to start recording video. 1. The countdown time remaining to shoot is located on the top; when the time left is less than a minute, the countdown turns red.

  • Page 49: Chapter 6: Accessories

    Chapter 6: Accessories Chapter 6: Accessories The E500QK accessories provide a variety of product support capabilities. Some of the accessories are optional and are not included to standard packaging list.

  • Page 50: Accessories List

    5" Rugged Android Handheld Computer E500QK Series User Guide 6.1 Accessories List Standard Accessory List E500QK: Accessory Part Number Description Standard Hand strap to firmly grasp the Hand Strap 9B0000000416 device without having the fear of dropping it. 922Z005W05V1 USA...

  • Page 51: Appendix

    Appendix Appendix Appendix includes additional product information, including technical specifications; order information, OS image and OTA update procedures.

  • Page 52: Appendix A: Product Specifications

    5" Rugged Android Handheld Computer E500QK Series User Guide Appendix A: Product Specifications Model Name E500QK Size 5" Resolution 1280 x 720 Brightness 500 nit (typ.) Display Specification Touch Projected capacitive multitouch Contrast Ratio 800:1 Viewing Angle 80/80/80/80 Qualcomm® Snapdragon™ 660 (Octa-core 2.2 GHz)

  • Page 53: Appendix B: Software Development Kit

    Appendix Appendix B: Software Development Kit Winmate® provides the following drivers and SDK for E500QK. Download SDK from Winmate Download Center at https://www.winmate.com > Support > Download Center Item File Type Description E500QK Drivers Android Debug Bridge(ADB) Driver / USB Driver...

  • Page 54: Appendix C: Os Image Update

    5" Rugged Android Handheld Computer E500QK Series User Guide Appendix C: OS Image Update Winmate provide OS Image update tool. Refer to “OS Image Update Tool Guide” for a detailed instruction on how to update OS image. Download OS Image update tool and OS Image Update Tool Guide from Winmate Download Center.

  • Page 55: Appendix D: Ota Online Update

    Appendix Appendix D: OTA Online Update You can use online OTA Update tool to update firmware version. Important Battery capacity must not be lower than 30% during update. To update OTA: 1. Select OTA-firmware. 2. Select Manual update. 3. Check "I agree to update" and click "UPDATE". 4.
  • Page 56 Winmate Inc. 9F, No.111-6, Shing-De Rd., San-Chung District, New Taipei City 24158, Taiwan, ROC www.winmate.com Copyright © Winmate Inc. All rights reserved.

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