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Troubleshooting
This chapter provides information and procedures for troubleshooting abnormal System behavior. For each symptom,
one or more causes are provided, and each includes one or more corresponding tests to help identify the correct cause
of the problem and correct it. When diagnosing System issues, eliminate the listed causes one-by-one until the correct
cause is found.
Alarm and Error Screens
Alarm and error screens provide information to the Operator on the System's condition. The alarm message (yellow
background) or error message (red background) state the problem and recommend possible corrective action(s)
to eliminate the system alarm/error.
The following alarm and error messages are possible:
• Fresh Water Tank full.
• Product flow was out of specifications. Check for leaks and wiring connections.
• Conductivity sensor (#) failed measuring. Check wiring.
• Fresh Water Tank was too low. Fresh Water Flush stopped.
• Flow error in the Fresh Water Flush Operation. Check for leaks or blockage in the Fresh Water Supply.
• Product flow is low. Check water temperature and reverse osmosis membrane.
• Unable to communicate with the selected watermaker. Check the water maker.
• The TDS salinity level at the product water line is too high. The system is unable to clean the water. Check for
mechanical failure.
• Pressure drop on inlet Filters to excessive. Check filters.
• User initiated emergency break.
• Power has been interrupted while the system was in operation. The system will not restart automatically.
• Inlet Pressure of the High Pressure Pump dropped below specifications. Check Booster Pump and filters.
• Outlet pressure of High Pressure Pump exceeded the specifications. Check Brine Discharge, Product Water lines
and Post Filtration.
• Brine Discharge flow was out of specifications. Check for leaks and wiring connections.
• Back Pressure Regulator is stuck. Check for a mechanical failure and wiring connections.
• Warning on the water maker. For detailed information please check warning on the water maker display.
• Alarm on the water maker. For detailed information please check alarm on the water maker display
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