Connection Troubleshooting - Xplornet Hub 2.0 User Manual

Connection Troubleshooting

To maximize your Wi-Fi connection:
• Reduce the number of walls and ceilings between your Hub and other network
devices
• Place Hub upright with lights facing towards the centre of the home
• Keep at least 6 feet away from electrical devices or components that generate
interference like a microwave oven, home security system or blue tooth devices
• Ensure that the Broadband, Internet and WLAN lights are green
• If there are no lights working on the device, please ensure that you have inserted
the black power adapter into a known working power socket.
• Ensure the Hub has been powered "On" (the switch on the side panel is pressed
down)
• Check that all cables are inserted into the correct port
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