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Xplornet Hub
User Guide
Version 2.0

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Summary of Contents for Xplornet Hub

  • Page 1 Xplornet Hub User Guide Version 2.0...
  • Page 3: Table Of Contents

    Safety Precautions ..............2 In the Box ................3 Indicators ................4 Ports and Buttons ..............5 Connecting Your Xplornet Hub ..........6 Connecting Directly to a Computer ..........7 Connecting Directly to a Wireless Router ........8 Xplornet Home Phone Features ..........9 Important 9-1-1 Emergency Services ........10...
  • Page 5: Getting Started

    Your Xplornet Hub is the central connection point for your Home Phone service, which is fully loaded with many helpful features. This guide will help you set up your Hub device. Just follow the easy step-by-step instructions and start connecting to what matters to you.
  • Page 6: Safety Precautions

    Should anything fall into the Xplornet Hub through the air vent, it could result in fire or damage to the device. • To avoid injury, do not open the Xplornet Hub. Tampering with the device could void your warranty.
  • Page 7: In The Box

    Xplornet Hub AC Power Adapter Two (2) RJ-45 network cables RJ-11 telephone cable If any parts are missing, please contact Xplornet Support: By Email: support@xplornet.com By Phone: 1-866-841-6001 X P L O R N E T H U B U S E R G U I D E...
  • Page 8: Indicators

    Indicators The following indicators are arranged across the top of the Xplornet Hub. Indicator Color Status Description – The device is powered OFF Power Green ON The device is powered ON – There is no connection to the modem Flashing...
  • Page 9: Ports And Buttons

    RJ-45 network cable RJ-11 port, connected to the phone through the telephone Phone line Uplink Ethernet interface USB HOST port, not to be used unless advised by Xplornet USB1 representative. This port is used for the USB storage device connection USB2...
  • Page 10: Connecting Your Xplornet Hub

    Connecting Your Xplornet Hub The Xplornet Hub is your main connection point for your Xplornet Internet service. Devices inside the home are then attached to the Xplornet Hub. These steps will guide you in the setup of the Xplornet Hub.
  • Page 11: Connecting Directly To A Computer

    Connect the small black power adapter cord into the Power port on the Xplornet Hub and then plug the other end of the cord into a 120 volt household outlet. Power on your Xplornet Hub by pressing the On/Off button on the back of the unit.
  • Page 12: Connecting Directly To A Wireless Router

    Connect the small black power adapter cord into the Power port on the Xplornet Hub and then plug the other end of the cord into a 120 volt household outlet. Power on your Xplornet Hub by pressing the On/Off button on the back of the unit.
  • Page 13: Xplornet Home Phone Features

    Helps you find phone numbers and other contact information about businesses and people in your area 611 – Xplornet Direct Support Helps you contact Xplornet directly and (like 911) will work even if Xplornet Home Phone is suspended 711 – TDD / TTY Services...
  • Page 14: Important 9-1-1 Emergency Services

    9-1-1 emergency calls. Limitations of liability Please carefully read Xplornet’s terms of service related to 9-1-1 service detailed http://www.xplornet.com/legal/xplornet-e911-terms/ X P L O R N E T H U B...
  • Page 15: About Xplornet

    Our customers live in the farthest reaches of the country and just outside of major urban centres, and through our coast-to-coast network of local dealers, we connect them to all that the Internet offers. Xplornet is high- speed Internet – for all of Canada.
  • Page 16 WPA2™, Wi-Fi CERTIFIED Passpoint™, Passpoint™, Wi-Fi CERTIFIED Miracast™, Wi-Fi ZONE™, WiGig CERTIFIED™, Wi-Fi Aware™, the Wi-Fi Alliance logo, and the WiGig CERTIFIED logo are trademarks of Wi-Fi Alliance. Xplornet® is a trademark of Xplornet Communications Inc. © 2016 Xplornet Communications Inc.

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