Troubleshooting; Common Ttroubleshooting - Gemini FlexiPen 120 User Manual

Plan
Chapter 9:
9.1 Common troubleshooting:
Problem
The control panel display
is turned-off.
The message:"Welcome
to use CAD Plotter" is not
displayed when you turn
on the plotter.
The file was sent to plot
but the plotter doesn't
respond.
A file plotting is stopped.
The plotting files cannot
be plotted.

Troubleshooting

Cause
The plotter is not
connected to the power
line.
If you turn on the plotter
after you just turned off.
1. The plotter is not
turned on.
2. Error on plotter
comunication.
3. The serial interface is
not well seted in the
program.
4. The plotter origin
wasn't set.
5. The plotter is not in the
Connect state.
The plotter is in the
pause mode.
1. Check if the serial port
is secured.
2. Check if the settings
regarding the serial port
are well done.
User guide – Plotter Flexipen 120/165
The possible solution
1. Check if the charging
wire is connected to the
plotter and if the plotter is
plugged in.
2. Check if the off/on
button is in the ON
position.
3. Check the fuse and
replace it if it is
interrupted.
Turn off the plotter and
then turn it on after at
least 10 seconds.
1. Check if the plotter is
working in the right
parameters.
2. Check if the serial wire
is connected on both:
computer and plotter.
3. Check if the serial port
is the right one.
4. Set the origin and
press on "Location" key.
5. Put the plotter on the
Connect state.
Check if the flashing
caution lights "Pause" is
bright and step out from
"Pause" mode.
1. Unsecure the port
(uninstall the Antivirus
program).
2. Set well the settings
regarding the serial port.
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