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Before contacting a repairman, check the following common problems and solutions.
Problem
Is the stop valve on the cold side fully
Too hot
opened?
Is the stop valve on the hot side fully
opened?
Tool Cold
Does the water heater
give enough hot water
Is the stop valve on the cold/ Hot sides
fully opened?
Temperature
can not be
Does the water heater give
adjusted
adequate water?
easily.
Is the aerater blocked?
Do you lower down the lever handle to
Water flows
stop position? (is it set to fully closed?)
without stop
Is the stop valve fully opened?
Is the aerator blocked with debris?
Flow is
When gas water heater device is used
too small
with the product, is the switching
method set properly?
Is the outlet hole frozen?
If you do not understand the position of the stop valves, ask the installer for help.
● You can encounter the following during use. This is not a problem
Problem
The handles become
harder to turn than
when you started to use
the product.
13
Troubleshooting
If the problems perists, contact your dealer or tech support
Check
The parts of the product need "breaking" for a few
days before they become stable.
This is not a problem
Solution
Adjust flow with stop valve
Adjust flow with stop valve
Check settings and functions
on the hot water device
Adjust water flow with stop
valve
Check settings and functions
on water heater with
professional help
Clean the aerator
Lower the lever handle to
stop position.
Use stop valve to adjust flow.
Clean the aerator.
Set the gas hot water device
properly with professional help.
Check local codes with
professional help and apply hot
water to the outlet.
Explanation
Refer to
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P.9
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