Need Assistance; Hours Of Operation - FlexRadio Systems FLEX-6700R Signature Series Quick Start Manual

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Thank you for purchasing the FLEX Signature Series software
defined radio (SDR) from FlexRadio Systems. This Quick
Start Guide (QSG) will walk you through the steps for installing
the FLEX-6700R in your operating position and loading the
SmartSDR for Windows software on a network connected PC.
Please read all included documentation before proceeding and
store this guide and all other contents, including the shipping
container, for future reference and use.
The Quick Start Guide is designed to get you on the air with
minimum effort. To do this, we assume a basic HF installation
knowledge and do not delve into all the FLEX-6700R and
SmartSDR for Windows' many possibilities.
This QSG provides only the basic steps to set up your FLEX-
FLEX-6700R For more information, you are referred to the
FLEX-6000 Signature Series SDR documentation, which can
be found in the Documentation folder on the CD-ROM that
came with your transceiver.
If you run into any trouble during the set-up process, please:
Re-check your steps.
Refer to next paragraph, "Need Assistance"

Need Assistance?

If you encounter any issues installing or operating SmartSDR
with FlexRadio Systems' Signature Series radios, please use
our Community (http://community.flexradio.com) to search for
your trouble issue, as it may have already been answered by
other FLEX-6000 Signature Series users.
If you do not find an acceptable answer in the Community, you
can contact FlexRadio Systems technical support by opening
a HelpDesk ticket on-line at:
http://helpdesk.flexradio.com
or by phone at +1 (512) 535-4713, extension #2. For EU
countries please contact your national distributor or contact
FlexRadio Systems Representative for EU (see back cover).
Please leave a voice mail message if you don't get an answer.

Hours of operation:

Our Technical Support engineers are available Monday
through Friday from 9:00am to 5:30pm Central Standard Time
(CST). If you call after business hours, on a holiday or week-
end, please leave a detailed message and we will return your
call during regular business hours in the order it was received.
You may always submit a HelpDesk support ticket at any time.
If you need assistance opening a HelpDesk ticket, please refer
to the HelpDesk Assistance Center home page for step-by-
step instructions at
http://support.flexradio.com

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