24-Hour Roadside Assistance - Subaru starlink Owner's Manual

SUBARU STARLINK Features
Enhanced Roadside Assistance

24-Hour Roadside Assistance

Along with Enhanced Roadside Assistance, SUBARU STARLINK provides 24-Hour
Automatic Collision Notification
Roadside Assistance from the MySubaru website or Mobile App. Getting help is as
easy as calling from your phone or sending a request through MySubaru. All the
same services provided by Enhanced Roadside Assistance are at your fingertips.
From the MySubaru (MySubaru.com) website or MySubaru Mobile App:
• Navigate to the "24-Hour Roadside Assistance" page from the main menu
Maintenance Notifications
• From the "24-Hour Roadside Assistance" page you can choose to call the
toll free number or select to submit an online request
• If you select to submit an online request you will be asked to fill out the
following information:
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• Once you completed the online request select the "Request Help Now"
button to submit
• After you've submitted your request you can track the progress of your
Roadside Assistance request from the Roadside Assistance submission
screen which will display periodic updates
15
PHEV - Remote Battery Charge
PHEV - Remote Climate Control
Reason for Assistance (Locked out, Tow, Flat Tire, etc.)
Provide Details About Your Needs
Contact Information (First / Last Name and Callback Number)
Current Location (If known)
Preferred Contact Method
(Email, Text Message or Contact Mobile Number)
Vehicle Information
Stolen Vehicle Immobilizer
Vehicle Security Alarm Notifications
Remote Climate Control / Heated Seats