General Troubleshooting - Chauvet DJ HURRICANE 1800 FLEX User Manual

6. G T
ENERAL
Symptom Indicator Status
Red
Red flashing
No output or
short output
Blue
Blue blinking
Spitting fluid
Blue
Normal Blue
Circuit breaker or
fuse keeps
blowing
N/A
Product does not
power up
Product does not
respond to DMX
Blue
Intermittent DMX
Problems
False Sensor
Red
Reading
(Priming)
Red
If you still experience problems after trying the solutions presented here, contact Chauvet Technical Support.
Page 14 of 17
ROUBLESHOOTING
Possible Cause
Heater warming up
Air bubble in fluid line
Incorrect fluid
Blocked pipes
Failing part
Incorrect fluid
Blocked pipes
Failing part
Incorrect fluid
Blocked pipes
Failing part
Normal
Excessive load on the circuit
Short circuit along the power lines
No energy on power outlet
Loose or damaged power cord
Blown fuse
Internal problem
Wrong starting address on the
product
Wrong polarity setting on the DMX
controller
Loose or damaged DMX cable
Internal problem
Signal cables are not DMX
compatible
Interference with AC or radio signals
DMX cable too long
Terminator not connected
Air bubbles in fluid line
Empty fluid tank
Possible Action
Allow the product to warm up completely. This should take less than 10
minutes.
Allow the product to warm up completely.
Turn fog machine 45° to flatten out the bubble and allow the fog fluid to
flow properly
Turn off the product for 5 seconds, and then turn it back on. Repeat as
necessary. After more than 10 attempts, contact Customer Service.
Clean thoroughly with CHAUVET® FCQ. For full instructions, see
Fogger Maintenance. Refill with CHAUVET water-based fog fluid.
Contact Customer Service
Contact Customer Service
Clean thoroughly with CHAUVET® FCQ. For full instructions, see
Fogger Maintenance. Refill with CHAUVET® water-based fog fluid.
Contact Customer Service
Contact Customer Service
Clean thoroughly with CHAUVET® FCQ. For full instructions, see
Fogger Maintenance. Refill with CHAUVET water-based fog fluid.
Contact Customer Service
Contact Customer Service
Normal function
Make sure that the total load does not exceed the recommended
capacity of the breaker or fuse's nominal current
Check the power lines and power cords
Check power outlet
Change to another outlet
Check the power cord
Replace blown fuse with a good one of the same type and rating
Contact Customer Service and send product for repair
Set the correct starting address on the product
Change the signal polarity on the controller
Check the DMX cable entering the faulty unit
Contact customer service and send product for repair
Replace non-DMX cables with true DMX cables
Keep DMX cables away from AC wires or radio equipment
Use a shorter DMX cable or install an optically coupled DMX amplifier
right before the product with intermittent problems
Install a terminator
Fill the tank. While the unit is operating; remove but do not disconnect
the fluid tank and tilt the machine at a 45° angle.
Fill the tank. While the unit is operating, pinch the fluid line between your
thumb and forefinger, and hold for 3 to 5 seconds creating a vacuum in
the system. Release the pinched portion and allow the fluid to flow
naturally.
Fill the tank. Allow the unit to reach the normal operating temperature
and for the blue indicator to light. Set the output to the highest level.
Power cycle the unit 1-2 times until the fluid reaches the sensor. The
blue tank indicator light stops flashing.
Refill tank with the correct CHAUVET® water-based fog fluid
Hurricane 1800 Flex V2 User Manual Rev. 2