A guide for technically qualified assemblers of intel identified subassemblies/ products (154 pages)
Summary of Contents for Intel H2312JFJR
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® Intel Server System H2000JF Family Service Guide ® A Guide for Technically Qualified Assemblers of Intel Identified Subassemblies/Products Order Number: G42283-004...
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Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Wichtige Sicherheitshinweise Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine ® der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel ® Serverplatinen und Servergehäusen auf der Intel Server Deployment Toolkit 3.0 CD oder unter http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.
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Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. ® Intel Server System H2000JF Family Service Guide...
® information, and instructions on how to add and replace components on the Intel Server System H2000JF family products. For the latest revision of this manual, go to http://www.intel.com/p/en_US/support.
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For installation of supported spares and Intel accessories See the section on the web page titled, “System Integration/User Guides/Compatibility”. ® For a list of supported Intel spares and Spares and Configuration Guide accessories See the section on the web page titled, “Documents and Guides”. ®...
Server System Components ......................... 3 Front Panel ............................5 Back Panel ............................. 5 Server Board Components........................6 ® Intel Light-Guided Diagnostics ......................7 System Recovery Jumpers ........................8 Hard Disk Drive Carriers ......................9 Bezel Hot-Swap SAS/SATA Backplane ....................9 Advanced Management Options .....................
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Removing a PCI Add-in Card ......................30 On Riser Slot 2 .......................... 31 Installing IOM riser and carrier assembly ................31 Removing IO module ........................ 33 ® Installing and Removing the Intel Remote Management Module 4 Lite ........34 ® Installing the Intel RMM4 Lite....................34 ®...
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Appendix B: Regulatory and Compliance Information ................ 63 Appendix C: LED Decoder ........................64 Appendix D: Getting Help ........................70 Warranty Information ......................70 ® Appendix E: Intel Server Issue Report Form ..................71 ® Intel Server System H2000JF Family Service Guide...
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® Figure 5. Rear View of Intel Server System H2000JF with Compute Node Numbering ....4 ® Figure 6. HDD Array Scheme on Intel Server System H2312JF ............4 ® Figure 7. HDD Array Scheme on Intel Server System H2216JF ............5 Figure 8.
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Figure 52. Remove IOM Assembly ......................33 Figure 53. Removing IOM Assembly from Chassis ................33 Figure 54. Removing IO Module from Assembly .................. 34 ® Figure 55. Installing the Intel RMM4 Lite .................... 34 ® Figure 56. Installing the Intel Storage Upgrade Key ................
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List of Tables List of Tables ® Table 1. Intel Server System H2000JF Family Product List ..............v Table 2. Server System References ......................vi ® Table 3. Intel Server System H2000JF Feature Summary ..............1 Table 4. Hard Disk Drive Options ......................9 Table 5.
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List of Tables > <This page is intentionally left blank. ® Intel Server System H2000JF Family Service Guide xiii...
Server System Features 1 Server System Features ® This chapter briefly describes the main features of the Intel Server System H2000JF family. This includes illustrations of the products, a list of the server system features, and diagrams showing the location of important components and connections on the server systems.
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Three PCIe Gen III x16 riser slots: Riser slot 1 support PCIe Gen III x16 Riser with LP PCIe add-in card. Riser slot 2 supports PCIe Gen III x8 Riser (for Intel ® rIOM and RMM4 NIC port). Or...
Intelligent Power Node Manager (Need PMBus*-compliant power supply). 1200w AC Common Redundant Power Supply (CRPS), 80 plus Platinum with PFC, supporting CRPS configuration. Chassis SKU: H2312JFJR, H2216JFJR. Power Supply Options 1600w AC Common Redundant Power Supply (CRPS), 80 plus Platinum with PFC, supporting CRPS configuration.
Server System H2000JF with Compute Node Numbering Each Compute Node has dedicated Hard Disk Drive array based on backplane controller design. Below are schemes for HDD array in correspondent to Compute Node. ® Figure 6. HDD Array Scheme on Intel Server System H2312JF ® Intel...
Server System Features ® Figure 7. HDD Array Scheme on Intel Server System H2216JF Front Panel The system contains two sets of control panels on the left and right rack handles. Each control panel contains two sets of control buttons and LEDs for each Compute Node. Following is the scheme of the control panel.
2x3 PWR USB x2 connector PCIe Gen3 x16 connector (2 total) IPMB Debug connector Integrated BMC Storage Upgrade 2x5 USB Status and ID LED Figure 10. Server Board Connector and Component Locations ® Intel Server System H2000JF Family Service Guide...
Diagnostic LED Group QSFP Link/Activity LED ® Figure 11. Intel Light-Guided Diagnostic LEDs - Server Board The server system contains the following diagnostic LEDs, each providing the following functions: Section A – POST Code Diagnostic LEDs on the server board change color or state (off, green, red, and amber) according to the POST sequence.
BMC in force update mode J1E2: ME Force Update Normal Normal mode Update ME in force update mode J1E3: Password Clear Normal Normal mode, password in protection Clear Password BIOS password is cleared ® Intel Server System H2000JF Family Service Guide...
H2216JF 2.5'' ® Note: SAS drives are only supported when proper Intel RAID C600 Upgrade Key is installed. Note: Drives can consume up to 17 watts of power each. Drives must be specified to run at a maximum ambient temperature of 45°C.
2x9 pin Power supply input connector 2x40 pin Bridge Board connector for Node 2 2Blade Compute Node Power connector for Node 2 Figure 15. 12 x 3.5-inch Hard Drive Backplane Components (Rear View) ® Intel Server System H2000JF Family Service Guide...
2x40 pin Bridge Board connector for Node 2 2Blade Compute Node Power connector for Node 2 20-pin Front Panel cable connector for Node 2, 4 Figure 17. 16 x 2.5-inch Hard Drive Backplane Components (Rear View) ® Intel Server System H2000JF Family Service Guide...
It also provides Remote KVM Redirection and USB Media Redirection allowing USB devices attached to the remote system to be used on the managed server. ® For instructions on installing the Intel Remote Management Module 4 Lite, see Installing and ®...
All references to left, right, front, top, and bottom assume that the reader is facing the front of the chassis as it would be positioned for normal operation. ® Note: The Intel Server System H2000JF is shown for illustration purpose. Server components with the product family are identical.
Hardware Installations and Upgrades Cable Routing ® The Intel Server System H2000JF family is a high density system, containing four identical Compute Nodes inside. There are a few cables for chassis internal routing. Each Compute Node is installed in tray and can be hot swapped without any impact to other nodes.
(backplane, main power cables, power distribution board) inside of the server. Before removing the top cover, power down the server and unplug all peripheral devices and the power cable(s). ® Intel Server System H2000JF Family Service Guide...
Place system cover onto the chassis and slide forward to engage recessed edge at front of cover (see letter A). Rotate the front end of top cover down to position and fix screws (see letter B). ® Intel Server System H2000JF Family Service Guide...
2. Pull the handle with the Node Tray while still pressing the latch. Figure 23. Pulling Out the Node Tray Installing the Node Tray 1. Align and slide in the Node Tray to the chassis rail. ® Intel Server System H2000JF Family Service Guide...
Installing the Power Supply Unit Align and slide in the PSU to the power cage rail. Push the PSU along the rail until the latch locks in position with a “tick” sound. ® Intel Server System H2000JF Family Service Guide...
Press and hold both left and right side of rear air duct (see letter A). Slowly lift the rear end of air duct (see letter B). Rotate the airduct more than 45 degrees and pull out. ® Intel Server System H2000JF Family Service Guide...
Installing the Air Duct Align the front end of air duct to chassis fixture (see letter A). Lower down the rear end of the air duct to fix with a “tick” sound (see letter B). ® Intel Server System H2000JF Family Service Guide...
In case IOM carrier on slot2 or PCIe add-in card on riser slot 1 is installed, the transparent Mylar* attached to the air duct must be installed in between add-in card and rear IO bracket for isolation. ® Intel Server System H2000JF Family Service Guide...
3 and 4. Repeat steps A and B by giving each screw two rotations each time until all screws are loosened. 3. Lift the heatsink straight up (see letter C). ® Intel Server System H2000JF Family Service Guide...
1. Open the Socket Lever. Push down the lever handle on the OPEN 1st side and away from the socket to release it (see letter A). Repeat the steps to release the lever on the other side (see letter B). Figure 31. Installing Processor – Open the Socket Lever ® Intel Server System H2000JF Family Service Guide...
4. Remove the Cover. Press the cover to remove it. Save the protective cover. Figure 34. Installing Processor – Remove the Cover 5. Close the Load Plate. Carefully lower the load plate over the processor. ® Intel Server System H2000JF Family Service Guide...
Similarly, engage screws 3 and 4. 5. Repeat steps C and D by giving each screw two rotations each time until each screw is lightly tightened up to a maximum of 8 inch-lbs torque (see letter E). ® Intel Server System H2000JF Family Service Guide...
3. Insert the bottom edge of the DIMM into the socket (see letter C). When the DIMM is inserted, push down on the top edge of the DIMM until the retaining clips snap into place (see letter D). Make sure the clips are firmly in place (see letter E). ® Intel Server System H2000JF Family Service Guide...
Figure 39. Installing Hard Disk Drive – installing 3.5" HDD to Carrier 2. With the lever open, insert the hard disk drive assembly into the chassis (see letter A). Push in the lever to lock it into place (see letter B). ® Intel Server System H2000JF Family Service Guide...
2. With the lever open, insert the hard disk drive assembly into the chassis, then push in the lever to lock it into place (see letter F). Figure 42. Installing Hard Disk Drive – Inserting 2.5" HDD Assembly ® Intel Server System H2000JF Family Service Guide...
2. Plug in the PCIe add-in card to slot on riser (letter C) and fix the card bracket to assembly rear panel (letter B). Figure 44. Plug in PCIe Add-in Card 3. Plug in the assembly to riser slot on baseboard (see letter D) and fasten the screw (letter E). ® Intel Server System H2000JF Family Service Guide...
1. Remove IOM carrier assembly (letter A) by loosening the screws (letter B and C). Figure 46. Removing IOM Assembly 2. Remove PCIe riser assembly (letter B) by loosening the screw (letter A). ® Intel Server System H2000JF Family Service Guide...
Installing IOM riser and carrier assembly The IOM riser and carrier assembly are provided as optional accessory. This assembly provides the ® support to Intel RMM4 dedicated NIC port and IO module. 1. Install IO module to IOM carrier using screw in letter B.
Figure 50. Installing Assembly to Riser 3. Plug in the whole IOM assembly into riser slot 2 on baseboard (letter F) and fasten with screws (letter G and E). Figure 51. Fastening the Assembly in Chassis ® Intel Server System H2000JF Family Service Guide...
2. Remove IO module and carrier assembly from riser slot (letter D) and remove rear bracket (letter E). Figure 53. Removing IOM Assembly from Chassis 3. Release screw in letter G, and remove IO module from assembly (letter F). ® Intel Server System H2000JF Family Service Guide...
Installing the Intel RMM4 Lite ® Locate the RMM4 Lite connector next to RISER SLOT_2. Pick up the Intel RMM4 Lite module carefully. Match the alignment pin of the module and the connector on the server board, and press to install.
Description Options (Intel Product Codes) Default – No option key installed ® ® 4 Port SATA with Intel ESRT RAID 0, 1, 10, and Intel RSTe RAID 0, 1, 5, 10 ® RKSATA4R5 Black 4 Port SATA with Intel ESRT2 RAID 0, 1, 5, 10 and ®...
2. Plug the rear end of bridge board to the slot on base board (letter B). 3. Secure the bridge board with four screws (see letter C) to the tray side wall. ® Intel Server System H2000JF Family Service Guide...
2. Plug in the card edge of spare bridge board to bridge slot, see letter B of Figure 3. Align the plastic clip at the front of the board, see letter A. 4. Fasten the bridge board with six screws, see letter C. ® Intel Server System H2000JF Family Service Guide...
Connecting Mini SAS Cable between Bridge Board and RAID/SAS Controller 1. Use designated MiniSAS cable shipped with Spare Bridge Board. 2. Plug in Mini SAS cable to the RAID/SAS Controller Card firstly. ® Intel Server System H2000JF Family Service Guide...
Hardware Installations and Upgrades Figure 60. Connecting Mini SAS Cable to RAID/SAS Controller 3. Then plug in MiniSAS cable to the Mini SAS port on the bridge board. ® Intel Server System H2000JF Family Service Guide...
Figure 62. Removing the NPD Board Installing the NPD Board 1. Place the NPD board into the tray base. 2. Secure the NPD board with four screws. 3. Connect all cables between NPD board and server board. ® Intel Server System H2000JF Family Service Guide...
Installing and Removing the Fan Set in Node Tray Removing the Fan Set 1. Disconnect the fan cables from the NPD board. 2. Remove the fan set from the dock. Figure 64. Removing the Node Fan Set ® Intel Server System H2000JF Family Service Guide...
1. Disconnect all cables from the backplane board. 2. Remove the four screws to release the backplane board from chassis. 3. Lift up the backplane board straightly to remove from the chassis holder. ® Intel Server System H2000JF Family Service Guide...
1. Place the backplane board into the clamps on chassis base. Figure 67. Align the Backplane to the Clamps on the Chassis Base 2. Secure the backplane board with four screws (see letter B). ® Intel Server System H2000JF Family Service Guide...
1. Disconnect all cables from the backplane board. 2. Remove the three screws to release the backplane board from chassis. 3. Straightly lift up the backplane board to remove from the chassis holder. ® Intel Server System H2000JF Family Service Guide...
1. Place the backplane board into the clamps on chassis base. Figure 70. Align the Backplane to the Clamps on the Chassis Base 2. Secure the backplane board with three screws (see letter B). ® Intel Server System H2000JF Family Service Guide...
2. Remove power cables and PMBus* cable between PDB and backplane. 3. Release the four screws of upper PDB board and remove it. Figure 72. Removing the Upper PDB 4. Release the four screws of lower PDB board and remove it. ® Intel Server System H2000JF Family Service Guide...
Hardware Installations and Upgrades Figure 73. Removing the Lower PDB Installing the PDB 1. Remove top cover and power supply units from chassis. 2. Install the lower PDB first and secure with four screws. ® Intel Server System H2000JF Family Service Guide...
3. Connect the power cables and PMBus* cable to lower PDB. 4. Install the upper PDB and secure with four screws. Figure 75. Installing the Upper PDB 5. Connect power cables and PMBus* cable to upper PDB. ® Intel Server System H2000JF Family Service Guide...
2. Gently press the metal clip as shown to release the battery (see letter A). 3. Remove the battery from the plastic socket (see letter B). Figure 76. Replacing the Backup Battery ® Intel Server System H2000JF Family Service Guide...
2. Disconnect the cable from the control panel board. Figure 78. Disconnecting Control Panel Cable 3. Loose and remove two screws from back of control panel board, so the board can be removed out. ® Intel Server System H2000JF Family Service Guide...
Figure 79. Removing Control Panel Board Installing Front Control Panel Board 1. Install front control panel board to panel shell. Figure 80. Installing Control Panel Board 2. Connect cable to front panel board. ® Intel Server System H2000JF Family Service Guide...
3. Install front control panel assembly to chassis handle. Figure 82. Installing Control Panel Assembly to Rack Handle Rack Mounting the Chassis ® Intel AXXELVRAIL Rail Kit ® Intel AXXELVRAIL is a half extension value rail kit, which is bundled with H2000JF chassis.
Mounting the Chassis on the Rack ® The slide rail kit, which is bundled with Intel Server System H2000JF family, is packed in the same shipping box together with the chassis. Based on the chassis design, the inner member of the rail is actually at the down side of the chassis.
Hardware Installations and Upgrades Figure 84. Removing the Inner Member from Slides 2. Install the slides to the rack. Figure 85. Installing Slides to the Rack ® Intel Server System H2000JF Family Service Guide...
4. Install the chassis to the fixed slides. Figure 87. Installing the Chassis to Rack Removing the Chassis from Rack Follow the below steps to remove the chassis from the rack. 1. Extend the slides. ® Intel Server System H2000JF Family Service Guide...
Hardware Installations and Upgrades Figure 88. Extending the Slides 2. Remove the Inner Member from the Chassis. Figure 89. Removing the Chassis from Rack ® Intel Server System H2000JF Family Service Guide...
To enter the BIOS Setup using a keyboard (or emulated keyboard); press the <F2> function key ® during boot time when the OEM or Intel logo is displayed. The following message is displayed on the diagnostics screen and under the Quiet Boot logo screen: Press <F2>...
These lists follow the following guidelines: The text heading for each Field Description is the actual text as displayed on the BIOS Setup screen. This screen text is a hyperlink to its corresponding Field Description. ® Intel Server System H2000JF Family Service Guide...
Third Level Screens Main Screen (Tab) Advanced Screen (Tab) Processor Configuration Memory Configuration Memory RAS and Performance Configuration Mass Storage Controller Configuration PCI Configuration Serial Port Configuration ® Intel Server System H2000JF Family Service Guide...
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Floppy Option Network Device Order BEV Device Order Add EFI Boot Option Delete EFI Boot Option Boot Manager Screen (Tab) Error Manager Screen (Tab) Exit Screen (Tab) ® Intel Server System H2000JF Family Service Guide...
Half sine, 2g peak, 11 milliseconds Shock, unpackaged Trapezoidal, 25g, velocity change 205 inches/second (80 lbs to < 100 lbs) Shock, packaged Non-palletized free fall in height 18 inches (80 lbs to < 100 lbs) ® Intel Server System H2000JF Family Service Guide...
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Vibration, unpackaged 5 Hz to 500 Hz, 2.20 g RMS random ® +/-12 KV except I/O port +/- 8 KV per Intel Environmental Test Specification. System Cooling Requirement in BTU/Hr 1200 Watt Max – 4095 BTU/hour 1600 Watt Max – 5459 BTU/hour ®...
Appendix B: Regulatory and Compliance Information Appendix B: Regulatory and Compliance Information Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/p/en_US/support/server/. ® Intel Server System H2000JF Family Service Guide...
The Diagnostic LED #7 is labeled as "MSB", and the Diagnostic LED #0 is labeled as "LSB". In the following example, the BIOS sends a value of ACh to the diagnostic LED decoder. POST Code Diagnostic LEDs QSFP Activity/Link LED Figure 90. Diagnostic LED Placement Diagram ® Intel Server System H2000JF Family Service Guide...
BIOS cannot communicate with DIMM (serial channel hardware failure) 0xE6h DIMM(s) failed Memory iBIST or Memory Link Training failure 0xE8h No memory available (system halted) 0xE9h Unsupported or invalid DIMM configuration (system halted) 0xEAh DIMM training sequence failed (system halted) ® Intel Server System H2000JF Family Service Guide...
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Memory Initialization of Integrated Memory Controller 0xBDh Memory Initialization of Integrated Memory Controller 0xBEh Memory Initialization of Integrated Memory Controller 0xBFh Memory Initialization of Integrated Memory Controller PCI Bus 0x50h Enumerating PCI buses ® Intel Server System H2000JF Family Service Guide...
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Resetting the keyboard 0x91h Disabling the keyboard 0x92h Detecting the presence of the keyboard 0x93h Enabling the keyboard 0x94h Clearing keyboard input buffer 0x96h Reserved for keyboard Mouse (only USB) 0x98h Resetting the mouse ® Intel Server System H2000JF Family Service Guide...
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Entered Pre-EFI Initialization phase (PEI) 0xE1h Started dispatching early initialization modules (PEIM) 0xE2h Initial memory found, configured, and installed correctly 0xE3h Transfer control to the DXE Core PEI Modules 0xF0h Install PEIM for Platform Status Codes ® Intel Server System H2000JF Family Service Guide...
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Loading crisis recovery capsule 0x35h Handing off control to the crisis recovery capsule 0x36h Begin crisis recovery 0x3Eh No crisis recovery capsule detected 0x3Fh Crisis recovery capsule failed integrity check of capsule descriptors ® Intel Server System H2000JF Family Service Guide...
— A searchable knowledgebase to search for product information throughout the support site ® ’s technical support If you are still unable to obtain a solution to your issue, send an email to Intel center using the online form available at http://supportmail.intel.com/scripts-emf/welcome.aspx.
® Appendix E: Intel Server Issue Report Form ® Appendix E: Intel Server Issue Report Form Issue Report Form (Rev 3.6) Note: Filling out this form completely is required for any escalation. Customer Contact Information: Customer Support Case#: ® Intel...
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® Appendix E: Intel Server Issue Report Form Processor information: Type Speed Spec Thermal Solution Processor 1 Processor 2 Processor 3 Processor 4 Thermal solution (Heat sink) examples: (1U, Passive w/air ducting, Active w/fan, and so on) Memory: ® Manufacturer...
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® Appendix E: Intel Server Issue Report Form Other third party hardware (Example: KVM, Chassis, and so on): Description/Use Manufacturer Model Firmware Storage Devices (Example: SCSI, SATA, SAS, USB, Tape, and so on): Manufacturer Model Type Size Firmware In Hot Swap Bay?
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® Appendix E: Intel Server Issue Report Form BBU part number: Detailed description of issue: Troubleshooting tried: Steps to replicate the issue: ® Intel Server System H2000JF Family Service Guide...
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Server Issue Report Form Issue impact statements: ® Do you have any potential Intel system, or component purchases that this issue is holding up? If yes, please provide a brief description below. Do you have systems already purchased that are not being delivered to your customers because of this issue? If yes, please provide a brief description below.