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S3004 - S3005
PEDIATRIC HAL®
USER GUIDE
Pediatric HAL Simulator is an interactive educational system developed to assist a
certified instructor. It is not a substitute for a comprehensive understanding of the
subject matter and not intended for clinical decision making.
User Guide 18.7.1
©Gaumard Scientific Company, 2018
All Rights Reserved
www.gaumard.com

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Summary of Contents for Gaumard PEDIATRIC HAL S3004

  • Page 1 USER GUIDE User Guide 18.7.1 Pediatric HAL Simulator is an interactive educational system developed to assist a ©Gaumard Scientific Company, 2018 certified instructor. It is not a substitute for a comprehensive understanding of the All Rights Reserved subject matter and not intended for clinical decision making.
  • Page 3: Table Of Contents

    PEDIATRIC HAL® | User Guide TABLE OF CONTENTS 1. INTRODUCTION 1.1 SPECIFICATIONS 1.2 CARE AND MAINTENANCE 2. OVERVIEW 2.1 FEATURES 2.2 TERMINOLOGY 3. INITIAL SETUP 3.1 UNBOXING 3.2 PACKAGE CONTENTS 3.3 S3004 HAL 1 YEAR'S BATTERY 3.4 S3005 HAL 5 YEAR'S BATTERY 3.5 INITIALIZING THE SIMULATOR WITH UNI™...
  • Page 4 7.2 CO₂ NOT DETECTED 8. APPENDIX 8.1 SPARE PARTS LIST 8.2 EXCLUSIVE ONE-YEAR LIMITED WARRANTY 8.3 EXTENDED WARRANTY 8.4 GAUMARD SALES TERMS AND CONDITIONS 8.5 END USER LICENSE AGREEMENT 8.6 CONTACT TECHNICAL SUPPORT 8.7 GENERAL INFORMATION Table of Contents | iv...
  • Page 5: Introduction

    • Replacement parts are available from Gaumard Scientific or from your distributor. • Please refer to the Appendix for Gaumard's Sales Terms and Conditions and End User License Agreement • IV Arm Only use Gaumard’s provided simulated blood. Any other simulated blood containing sugar •...
  • Page 6 PEDIATRIC HAL® | User Guide When the arm skin and/or veins require replacement, refer to the "Spare Parts • List” section of this guide. For more information regarding the replacement of veins and other consumable items, please contact customer service. Operating Conditions Operating the simulator outside these ranges may affect performance: •...
  • Page 7 PEDIATRIC HAL® | User Guide The simulator should be cleaned with a cloth dampened with diluted liquid dish washing soap. • The simulator is “splash-proof” but not water-proof. Do not submerge • or allow water to enter the interior of the simulator. Dry the simulator thoroughly and apply baby powder to return the simulator's skin to its lifelike feel.
  • Page 8: Overview

    PEDIATRIC HAL® | User Guide Do not use citric acid cleaners anywhere on the simulator. Doing so will cause • pitting of the various materials that constitute your simulator. Electrode gel on the skin between any two electrode targets can become a pathway •...
  • Page 9 PEDIATRIC HAL® | User Guide Adjustable respiratory rate • Adjustable respiratory patterns • Assist ventilation using BVM, ETT, or LMA • Ventilation is measured and logged • Adjust virtual oxygen saturation • Cardiac Use real medical equipment at the conductive skin regions to monitor ECG •...
  • Page 10: Terminology

    PEDIATRIC HAL® | User Guide 2.2 TERMINOLOGY Facilitator The person conducting the simulation; an instructor or lab staff member. Palette A collection of vital signs details that demonstrates a patient's progress or decline during a session. Profile A unique software configuration, including custom palettes, scenarios, and options. Each profile acts as a separate program so, changes made to one profile have no effect on the others.
  • Page 11: Initial Setup

    PEDIATRIC HAL® | User Guide 3. INITIAL SETUP 3.1 UNBOXING Remove the simulator from the blue case carefully with the assistance of at least two persons. • Avoid lifting the simulator by the arms as it could damage the shoulder joints. •...
  • Page 12: S3004 Hal 1 Year's Battery

    PEDIATRIC HAL® | User Guide 3.3 S3004 HAL 1 YEAR'S BATTERY Battery HAL 1 Year includes two separate power adapters labeled “Pediatric 1 Year Charger” and “Pediatric 1 Year • Power Supply”. Please review the use for each adapter before using the simulator for the first time. Pediatric HAL 1 year has a maximum battery runtime of approximately 3 hrs.
  • Page 13 PEDIATRIC HAL® | User Guide Connect the charger to the simulator. Allow the simulator to charge for 2-3 hours (or until the charger displays a green light). The charger indicator light will show red during the charge period and green once the process is complete. After the charger indicator light turns green, disconnect the charger.
  • Page 14 PEDIATRIC HAL® | User Guide Using the Power Adapter To operate the simulator from using wall power, fully recharge the simulator's battery using the battery charger adapter. Disconnect the charger and connect the power supply adapter. When connecting the power supply to the simulator's port, make sure the pins on the power supply are aligned with the port.
  • Page 15: S3005 Hal 5 Year's Battery

    PEDIATRIC HAL® | User Guide 3.4 S3005 HAL 5 YEAR'S BATTERY Battery HAL 5 year is equipped with an internal battery that allows the simulator to operate while untethered. • Pediatric HAL 5 Year has a maximum battery runtime of approximately 3 hrs.
  • Page 16: Initializing The Simulator With Uni

    PEDIATRIC HAL® | User Guide After the charger indicator light turns green, disconnect the charger. The simulator is ready for use. NOTE: Avoid using the simulator while the battery charger is connected. Please reference the troubleshooting guide for information on how to resolve battery issues. WARNING: Do not store the simulator with a discharged battery.
  • Page 17 PEDIATRIC HAL® | User Guide tablet which is used to initialize the simulator and control vital signs. Double click the UNI icon on the tablet’s home screen to start. The simulator selection menu will appear. Select the corresponding simulator: Pediatric HAL Five Year or Pediatric HAL One Year.
  • Page 18: Working With Pediatric Hal

    PEDIATRIC HAL® | User Guide 4. WORKING WITH PEDIATRIC HAL® 4.1 NEUROLOGICAL Reactive Eyes The simulator has programmable blinking eyes and pupils that dilate. Use the software controls to change the blinking rate and to enable or disable pupil reaction. Pupil Calibration The eye reaction is factory calibrated.
  • Page 19 PEDIATRIC HAL® | User Guide To fine tune pupil reaction you may click Increase or Decrease to adjust pupil's sensitivity to light. Once finished adjusting pupil sensitivity, click Finish. Seizures The simulator is capable of convulsing to simulate none, mild, or severe seizures. Use the UNI software controls to enable the seizure severity.
  • Page 20: Recommended Device Sizes

    PEDIATRIC HAL® | User Guide 4.2 RECOMMENDED DEVICE SIZES Procedure S3005 5 Year S3004 1 Year Intubation (Blade size) Miller 2 or MAC 3 MIller1 Size 2-2.25 Size 1.5-2 Nasal Intubation 12 Fr catheter 10 Fr catheter Lubricated ETT 5.0 or 5.5 no cu Lubricated ETT 3.5 no cu Oral Intubation 10 Fr suction catheter...
  • Page 21 PEDIATRIC HAL® | User Guide Intubation Set the simulator's respiratory rate to 0. Lubricate the ET tube or airway adjunct with mineral oil. Intubate the simulator. Working with Pediatric HAL | 21...
  • Page 22 PEDIATRIC HAL® | User Guide Intubation Sensor Sensors in the airway detect the placement of the endotracheal tube. • If the endotracheal tube is inserted too deep, the left lung will automatically • be disabled to demonstrate right mainstem intubation. Once the position of the endotracheal tube is corrected the left lung will be enabled to allow for chest rise.
  • Page 23 PEDIATRIC HAL® | User Guide Replacing the Cricothyroid Tape Turn off the simulator and place it on a clean, flat surface. Unscrew the bolts located on either side of the midsection. Gently slide the skin off each bolt and lift the chest skin to expose the airway.
  • Page 24: Breathing

    PEDIATRIC HAL® | User Guide 4.4 BREATHING Bilateral Chest Rise Bilateral chest rise and fall is automatic. Use the UNI software controls to: Enable or disable the lungs independently • Select respiratory pattern • Adjust the breathing rate • Adjust the virtual inspiratory percentage •...
  • Page 25 PEDIATRIC HAL® | User Guide Adjust the volume for the Anterior and Posterior positions by sliding the volume bar. Ventilation Complete the ventilation calibration process before using the ventilation feature for the first time. Use the UNI software controls to set the respiratory rate to zero.
  • Page 26 PEDIATRIC HAL® | User Guide Ventilation Calibration The ventilation calibration wizard records the performance average of • five ventilations as the benchmark for correct ventilation. Perform the actions requested by the calibration wizard following the most current • CPR guidelines. The CPR window will then evaluate the provider's performance based on the benchmark recorded during the calibration process.
  • Page 27: Cardiac

    PEDIATRIC HAL® | User Guide 4.5 CARDIAC ECG Monitoring and Electrical Therapy Pediatric HAL is equipped with conductive • skin sites that allow for the attachment of real electrodes and defibrillator pads. This feature allows the provider to track cardiac •...
  • Page 28 PEDIATRIC HAL® | User Guide Defibrillation Select a shockable EKG rhythm. Connect the defibrillation pads to the large gold patches on the simulator's chest skin circled in red in the adjacent photo. NOTE: Review the Electrical Therapy Warnings section 1.2 Care and Maintenance section before using the ECG and electric therapy features on the simulator.
  • Page 29 PEDIATRIC HAL® | User Guide Heart Sounds Pediatric HAL generates audible heart sounds (normal, distant, systolic murmur, • S3, and S4) synchronized with the heart rate and selectable rhythms. The software controls allow the user to change the heart sound type and •...
  • Page 30 PEDIATRIC HAL® | User Guide Adjusting the Heart Rate Pediatric HAL has adjustable heart rates synchronized with the heart sounds and selectable rhythms. Select the Heart Rate feature in the UNI software under the Cardiac section. Move the gray slide bar or type in the desired rate to adjust heart rate.
  • Page 31 PEDIATRIC HAL® | User Guide Chest Compressions Calibration The compression calibration wizard will record the performance average of five compressions as the • benchmark for a correct compression. The CPR window evaluates the provider's performance. Perform the actions requested by the calibration wizard emulating the most current CPR guidelines. •...
  • Page 32 PEDIATRIC HAL® | User Guide The calibration window will appear. Begin performing the calibration compressions. Click Start, and perform a correct compression when prompted for a total of five (5) compressions. A green oval will indicate that the compression was successfully recorded. Follow the cues on the calibration window.
  • Page 33: Circulation

    PEDIATRIC HAL® | User Guide 4.6 CIRCULATION Bilateral Pulses Pediatric HAL has bilateral carotid, brachial, radial, and femoral pulses. The simulator's • palpable pulses are blood pressure dependent to simulate life-like responses. Use the software controls to independently disable radial pulses. •...
  • Page 34 CAUTION: Do not attempt to fill IV system without the drain connector in place. Always leave the drain port connected when injecting fluids into the system. Use only Gaumard’s artificial blood concentrate or clean water to fill the vasculature. Any other simulated blood brand containing sugar or any additive may cause blockage and/or interruption of the vasculature system.
  • Page 35 PEDIATRIC HAL® | User Guide Fill the syringe with the desired fluid (water or simulated blood). Connect the fill syringe to the other port. Push fluid into the system until the fluid exits through the drainage tube into the receptacle and all the air bubbles are purged.
  • Page 36 PEDIATRIC HAL® | User Guide Using the IV Arm (S3004 One Year Old HAL) To prime the IV arm, locate the fill syringe kit and port adapters. Fill the syringe with fluid. Connect the fill kit adapters to the forearm. Connect the drain tube to one port.
  • Page 37 PEDIATRIC HAL® | User Guide Push the fluid through the system until there are no air bubbles, then close the pinch clamp on the drain tube. Disconnect the fill syringe from the port and screw in a closed capped adapter. The IV arm is now ready for use.
  • Page 38 PEDIATRIC HAL® | User Guide Simulating Collapsed Veins To simulate a patient with no accessible peripheral IV sites, connect the fill syringe to one of the arm ports. Pull the plunger to create suction. This will collapse the veins. Disconnect the fill syringe from the port while maintaining suction.
  • Page 39 PEDIATRIC HAL® | User Guide Intraosseous Access Site Pediatric HAL includes replaceable tibia bones for intraosseous access on the right leg. The hollow bones allow for aspiration and infusion of fluid using real medical devices. Model Maximum Infusion Volume (mL) S3004 HAL 1 Year Old S3005 HAL 5 Year Old To fill the tibia bone with fluid, remove...
  • Page 40 PEDIATRIC HAL® | User Guide Use a pair of pliers (not provided) to pull out the reservoir caps. Use the fill kit syringe to fill the bone reservoir with fluid. Insert the tibia bone in the leg and attach the skin cover. NOTE: Intraosseous access is only supported on the hollow tibia insert.
  • Page 41 PEDIATRIC HAL® | User Guide Blood Pressure Connect the modified blood pressure cuff's line • to the port on the simulator's left shoulder. Before using the blood pressure feature for the • first time, place the modified cuff on the left arm and calibrate it using the calibration wizard.
  • Page 42 PEDIATRIC HAL® | User Guide Click the blue gear icon in the upper right corner of the UNI software, then click Setup -> Calibration. On the calibration menu select Blood Pressure Cu and click Next Set the pressure on the cu to 0 mmHg.
  • Page 43 PEDIATRIC HAL® | User Guide At the end of the calibration, click Finish to close the calibration wizard. Central Cyanosis Pediatric HAL exhibits central • cyanosis around the mouth. The software controls may be adjusted for • cyanosis intensity ranging from 0% - 100%. While adjusting the cyanosis, the Hypoxia tab •...
  • Page 44 PEDIATRIC HAL® | User Guide Urinary Catheterization Pediatric HAL has an internal bladder for catheterization exercises. Model Max Infusion Volume (mL) Catheter Size S3004 HAL 1 Year 8 Fr 8-10 Fr S3005 HAL 5 Year (Straight/Rigid) Filling the Bladder Place the simulator face down to reveal the bladder fill port.
  • Page 45: Gastric

    PEDIATRIC HAL® | User Guide Instructions for Use Catheterize the simulator using the appropriately sized catheter lubricated with mineral oil. NOTE: At the end of the exercise, drain the fluid from the bladder and clean the reservoir with a water and isopropyl alcohol (70:30 ratio) mixture to prevent mold from forming.
  • Page 46 PEDIATRIC HAL® | User Guide Adjust the volume in the Bowel section in the UNI software. Select either Upper Right, Lower Right, Upper Left, or Lower Left. Once the desired bowel location is selected, a pop up menu will prompt you to enable or disable the bowel sound for the specific location.
  • Page 47: Options

    PEDIATRIC HAL® | User Guide 4.8 OPTIONS Real CO Exhalation Both the S3004 (after February 2016) and • S3005 (after January 2016) simulators can exhale real CO via a CO cartridge. Once a CO cartridge is installed, use the • software controls to adjust the volume of CO exhaled.
  • Page 48 PEDIATRIC HAL® | User Guide Installing the Cartridge Securely hold the bottom of the CO cartridge's protective case with one hand and open it by twisting its top counter clockwise with the other hand Continue to twist the protective case's top until it comes off. NOTE: If there is a cartridge inside already, please refer to the "Removing the Cartridge"...
  • Page 49 PEDIATRIC HAL® | User Guide When the cartridge is completely and firmly in its slot, place the top of the cartridge's protective case back into position and twist it back on firmly. WARNING: Hand tighten ONLY. Do NOT over tighten. Connecting the Cartridge to the Simulator Secure the cartridge to the simulator by using the Velcro strap...
  • Page 50 PEDIATRIC HAL® | User Guide Ensure the connections are firmly secured and locked in place before proceeding with use. NOTE: If needed, the cartridge may be placed further away from the simulator through the use of the 24" white extension tube. Attach the extension tube to the simulator then to the connecting tube on the cartridge.
  • Page 51 PEDIATRIC HAL® | User Guide Removing the Cartridge Before replacing the cartridge, please ensure that the cartridge is empty. • To exhaust the contents of the CO cartridge, turn on CO in the software until CO is no longer detected. •...
  • Page 52 PEDIATRIC HAL® | User Guide When the top comes off of the protective casing, you will see the cartridge. With the cartridge completely spent, twist the cartridge counter-clockwise to unfasten it for removal. Remove the cartridge. WARNING: Do not point the CO2 cartridge at yourself or others. 52 | Working with Pediatric HAL...
  • Page 53 Finger Stick 2 cc CAUTION: Use only Gaumard’s provided simulated blood to fill the internal reservoirs. Any other simulated blood brand containing sugar or any additive may cause blockage and/or interruption of the vasculature system. Always flush internal fluids with clean water then air to prevent mold.
  • Page 54 PEDIATRIC HAL® | User Guide Instructions for Use Power the simulator ON and locate the black port on the simulator's right forearm Fill the syringe with up to 2 CCs of fluid Connect the syringe to the black port Inject up to 2 CCs of fluid 54 | Working with Pediatric HAL...
  • Page 55 PEDIATRIC HAL® | User Guide Remove the fill syringe Enable the feature in the UNI software Working with Pediatric HAL | 55...
  • Page 56 PEDIATRIC HAL® | User Guide Draining the Finger Reservoir Fill the syringe with a mixture of water and isopropyl alcohol. Locate the black port on the right forearm of the simulator an connect the syringe to the black port Inject 2CC of the water and isopropyl alcohol mix. Enable the feature in the UNI software to allow the water and isopropyl alcohol mix to drain from the finger.
  • Page 57: Working With Uni

    The UNI control elements and scenario programming procedures are consistent throughout the • Gaumard family of high fidelity simulators. Some software controls and features covered in this guide may be hidden depending on the simulator’s hardware configuration and optional upgrade.
  • Page 58 PEDIATRIC HAL® | User Guide Pediatric HAL Battery Indicator The battery indicator is located on the • lower left corner of the UNI software. A question mark appears for the battery • indicator when there is no communication with the simulator and software and the battery information cannot be retrieved.
  • Page 59 PEDIATRIC HAL® | User Guide Power/Stand-by Button The standby button is located on the bottom right corner of the UNI software. Use the stand-by feature to conserve battery. Quick Launch The UNI interface opens to the quick launch page listing the scenarios. This page is used to easily access the preprogrammed scenarios saved on each profile.
  • Page 60 PEDIATRIC HAL® | User Guide Select A System The scenarios are categorized by physiological systems to the left of the Quick Launch page; i.e. respiratory, cardiovascular, etc. Clinical Condition The scenarios may be categorized by clinical conditions on the left of the Quick Launch page;...
  • Page 61 PEDIATRIC HAL® | User Guide Favorites There is also a Favorites feature added to the quick launch program. This feature allows users to reduce the number of scenarios highlighted to those within the categories that will be used most frequently. Enabling the Favorites Feature Click the star icon.
  • Page 62 PEDIATRIC HAL® | User Guide Systems List View The vital signs controls are divided into separate categories: Cephalic • Airway • Breathing • Cardiac • Circulation • Bowel • 62 | Working with UNI...
  • Page 63 PEDIATRIC HAL® | User Guide Changing Vital Signs To adjust numerical values. (e.g. heart rate, blood pressure, respiratory rate, etc.) click and drag the slider control You may also use the keyboard for manual entry and click the green check mark to confirm the change.
  • Page 64 PEDIATRIC HAL® | User Guide Applying Changes No changes will be made to the simulator’s • condition until the new settings are submitted using the Apply panel. After the list of changes is created, click • NOW to update the vital signs instantly. You may also click a trending time to •...
  • Page 65 PEDIATRIC HAL® | User Guide Creating Palette Items A palette item stores one or more vital sign settings into a single loadable object. Use a palette item to update a set of vital signs quickly. For example, one palette item can be created to update all the cardiac parameters to a healthy state.
  • Page 66: Hypoxia Modeling Pediatric S3004 & S3005

    PEDIATRIC HAL® | User Guide 5.2 HYPOXIA MODELING PEDIATRIC S3004 & S3005 Use the Hypoxia tab to evaluate the e ectiveness of provider interventions on an apneic patient. The model adjusts cardiac, oxygen saturation, and cyanosis dynamically in response to e ective ventilations.
  • Page 67 PEDIATRIC HAL® | User Guide Cyanosis Levels Select the cyanosis level to move to any of the following states immediately: Healthy: Pediatric is pink with • adequate oxygenation Mild Cyanosis: Pediatric is slightly blue and • the vital signs are starting to deteriorate. Severe Cyanosis: Pediatric is blue, apneic, •...
  • Page 68: Options

    PEDIATRIC HAL® | User Guide 5.3 OPTIONS Automatic Mode The Automatic Mode assists the facilitator by automatically adjusting vital signs in response to the provider's participation, pharmacologic intervention, and manual input. For example, when the facilitator increases the heart rate, the Automatic Mode will calculate the response and adjust the blood pressure automatically. The Automatic Mode includes the following built - in profiles: Default Modeling: Includes one palette with healthy vital signs •...
  • Page 69 PEDIATRIC HAL® | User Guide Switching to Automatic Mode Click the gear icon in the upper right hand corner of the UNI software, then File ->Profile. Under Running Mode select Automatic and click Load. Working with UNI | 69...
  • Page 70 PEDIATRIC HAL® | User Guide Streaming Audio Ensure that the headset and microphone is connected to the PC before starting the UNI software. The headset minimizes echo and environmental noise to improve audio quality. Activate Streaming Audio Select the duplex streaming audio icon •...
  • Page 71 WiFi network. Gaumard Monitors After the wireless connection is established, • double click or tap the Gaumard Monitors icon to start the vital signs software. The Gaumard Monitors software is now • ready to receive the vital signs information generated by the UNI control software.
  • Page 72: Routine Maintenance

    PEDIATRIC HAL® | User Guide 6. ROUTINE MAINTENANCE 6.1 CLEANING THE VEINS It is strongly recommended to clean and dry the forearm vasculature at the end of each simulation session to prevent mold or clogs. To clean and dry the IV arm, fill the filling syringe with a mixture of water and isopropyl alcohol (70:30 ratio), and connect the fill syringe and the drain tube to the arm.
  • Page 73: Troubleshooting

    firewalls are turned o on both computers/ Virtual monitor not connecting tablets, check that the IP & Port numbers match from the UNI software on the Gaumard Monitors. Recalibrate through the UNI software by clicking the blue gear icon BP Cu reading not accurate in the upper right hand corner ->...
  • Page 74 User Guide Troubleshooting Virtual Monitor Connectivity If you are experiencing di culty establishing connection between the Gaumard Monitors software and the UNI software to control and display vitals signs, consider checking the IP address for the software. Checking the IP address...
  • Page 75 PEDIATRIC HAL® | User Guide In the upper left hand corner, click the signal icon that is next to the 'V' icon. The Wireless Communication Setup pop- up window will appear. Click Stop. Enter the IP address and port number from the control computer (See step 2) and click Connect.
  • Page 76: Appendix

    PEDIATRIC HAL® | User Guide 8. APPENDIX 8.1 SPARE PARTS LIST S3005 Pediatric HAL 5 Year S3005 Part ID Name Description S3005.010 Battery Rechargeable battery S3005.023L Lower Left Arm Lower Left Arm consumable S3005.023R Lower Right Arm Lower Right Arm consumable S3005.029R I/O Leg Skin Cover Skin cover for right leg tibia bone...
  • Page 77: Exclusive One-Year Limited Warranty

    8.3 EXTENDED WARRANTY In addition to the standard one year of coverage we offer a range of service plans through our Gaumard Cares program. For more information about Gaumard Cares service planes please contact customer service.
  • Page 78: Gaumard Sales Terms And Conditions

    1.0% per month or the maximum rate otherwise permitted by law, whichever is lower. Gaumard may charge interest at the maximum rate permitted by law on all amounts not paid by the invoice due date. Gaumard retains a purchase money security interest in all Products sold to Customer to secure payment of the total purchase price thereof.
  • Page 79 However, if the repairs are not covered by this limited warranty, then Customer will be liable for all repair costs in addition to costs of shipping and handling. Upon request, Gaumard must be given access to and an opportunity to inspect the Product and any working areas and storage areas.
  • Page 80 Subject to the foregoing, the rights and obligations herein will be binding upon the successors and assigns of Customer. Notices. Any required notices will be given in writing to Gaumard as set forth in the applicable Gaumard Purchase Order or other purchasing document.
  • Page 81: End User License Agreement

    2.2 Ownership. All rights, title, and interest in and to the Gaumard Software, and any derivative works thereof, whether created by Gaumard, End User, or a third party, will remain at all times solely and exclusively owned by Gaumard. Nothing in this EULA or the Purchase Order will be construed to grant End User any rights of any kind with respect to the Gaumard Software, except as expressly set forth in this EULA.
  • Page 82 Agreement shall cause Gaumard irreparable harm and Gaumard may obtain injunctive relief without the requirement to post a bond as well as seek all other remedies available to Gaumard in law and in equity in the event of breach or threatened breach of such provisions.
  • Page 83: Contact Technical Support

    User Guide 8.6 CONTACT TECHNICAL SUPPORT Before contacting Technical Support, please make sure to have the following: Your simulator's serial number Access to the simulator for possible troubleshooting as needed Technical Support Email: support@gaumard.com USA: 800-882-6655 INT: 01-305-971-3790 8.7 GENERAL INFORMATION Sales and Customer Service E-mail: sales@gaumard.com...
  • Page 84 PEDIATRIC HAL® | User Guide Appendix | 84...
  • Page 85 Gaumard®, ZOE®, Michelle®, Mike®, PEDI®, Susie Simon®, Susie®, Simon® Code Blue®, SIMA Models®, SIMA GYN/AID®, Virtual Instruments®, Codemaker®, Code Blue®, NOELLE®, Simulation Made Easy™, HAL®, eCPR™, Zack™, RITA™, Chloe™, Seatbelt Susie™, Krash Kids™, Premie™, UNI™, Omni®, Omni® 2, SmartSkin™ are trademarks of Gaumard Scientific Company.

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