Troubleshooting The Remote 2C - HP AdvanceStack Remote 2C Reference Manual

Troubleshooting the Remote 2C

Use the following table to determine the problem with your Remote 2C. Also consult the LED table
on page 11. If you are still having problems with the Remote 2C, see the Customer Support page at
the beginning of this manual for information on how to contact HP.
Problem
All LEDs are lit on the Remote 2C
and remain lit.
The 10Base-T or 100VG LED for a
twisted-pair port is not lit when a
cable is connected.
The Fault LED is on for a module. Remove and insert the module into a different slot. If the symptoms are the same,
Solution
Verify that each module is fully inserted, extractor handles down, screws tightened.
Verify that the cable is secure and is 4-pair, Category 3 or better.
Try a different cable.
Verify that the connected device is powered on.
Try a different port.
Verify that the cable length did not exceed 100 meters.
Verify that the port is enabled and not disabled.
Verify that the module is fully inserted and the appropriate "In Use" LED is on.
contact your HP-authorized reseller or dealer to replace the module.
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