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HYD 3000/4000/5000/6000-ES
User Manual
2018-8-8
Version V1.00 (for firmware V1.00)

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Questions and answers

Janet Boucher
February 26, 2025

the red alarm shows sometimes what does this mean

1 comments:
Mr. Anderson
February 26, 2025

The red alarm on the Sofar HYD3000-ES indicates a fault or error condition. Possible causes include battery overvoltage (ID05), grid LVRT fault (ID07), PV voltage too high (ID08), internal faults (ID09-ID26, ID53-ID55), insulation resistance too low (ID56), or overheating issues (ID57-ID59). The appropriate action depends on the specific fault code displayed.

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Summary of Contents for Sofar HYD3000-ES

  • Page 1 HYD 3000/4000/5000/6000-ES User Manual 2018-8-8 Version V1.00 (for firmware V1.00)
  • Page 2: Table Of Contents

    CONTENT HYD-ES inverter Introduction........................... 4 Safety Notes ................................5 2.1. Safety Notes ..............................5 2.2. Installation and Maintenance Notes......................5 2.3. Signs on the inverter ............................ 6 Installation ................................8 3.1. Product Overview ............................8 3.2. Packing List ..............................9 3.3.
  • Page 3 6.4.3. Event List ............................36 6.4.4. System information interface ......................37 6.4.5. Energy Statistic:........................... 38 6.4.6. Software upgrade .......................... 39 Technical Data ................................ 40 Troubleshooting ..............................42 3 / 47...
  • Page 4: Hyd-Es Inverter Introduction

    1. HYD-ES inverter Introduction The HYD-ES hybrid inverter is used in PV system with battery storage. Energy produced by the PV system will be optimized for maximum self-consumption. The HYD-ES inverter can work in auto or time-of-use (TOU) mode, charge / discharge the battery when needed. In auto mode, the HYD-ES inverter will charge surplus PV energy into the battery &...
  • Page 5: Safety Notes

    2. Safety Notes Before installation, please make sure you read & understand this manual. The HYD-ES inverter strictly comply with safety rules of design and testing. During the installation, operation and maintenance, operators should abide by local safety regulations. Improper operation may cause an electric shock or damage the equipment and properties. 2.1.
  • Page 6: Signs On The Inverter

     Battery maintenance operators shall have the knowledge and technical skill for battery maintenance;  All batteries connected in parallel should be of the same model and have same firmware version. This is a design issue needs to be considered by designer/installer, particularly when replacing batteries or modifying an existing energy storage system.
  • Page 7 Please read this manual before installing ZCS HYD-ES inverter. This indicates the degree of protection of the equipment according to IEC standard 70-1 (EN 60529 June 1997). Positive pole and negative pole of the DC voltage (PV & Battery). This side up, HYD-ES inverter must always be transported, handled and stored in such a way that the arrows always point upwards.
  • Page 8: Installation

    3. Installation 3.1. Product Overview HYD-ES inverter is 100% strictly inspected before package and delivery. It is forbidden to put the HYD-ES inverter upside down during delivery. CAUTION Please check the product package and fittings carefully before installation. Fig. 2 HYD-ES inverter overview DC switch Current transformer port Battery input terminals...
  • Page 9: Packing List

    3.2. Packing List Inspect the package and fittings carefully before installation. You should have the following fittings: Mounting Bracket × 1 AC terminal × 6 M5 screw × 2 Battery terminal × 2 M6 flat washer × 8 CT terminal × 2 Terminal cap ×...
  • Page 10: Installation Tools

    3.4. Installation Tools The following tools shall be prepared before installation: Tool Model Function Hammer drill Used to drill holes on the wall Recommend drill dia.6mm Screwdriver wiring Wire stripper Strip wire Turn the screw to connect rear panel 4mm Allen Key with inverter Crimping tools Used to crimp power cables...
  • Page 11: Installation Position

    3.5. Installation Position HYD-ES inverter should be vertically mounted (to ensure fast heat dissipation), please choose a position without direct sunlight / snow accumulation to install HYD-ES inverter. Please the installation position is well-ventilated. Fig. 4 Installation Position of HYD-ES inverter 3.6.
  • Page 12 Step 4: Put HYD-ES inverter on the mounting bracket. Step 5: Earth HYD-ES inverter using the grounding hole on the heat sink. Step 6: OPTIONAL: you can lock HYD-ES inverter to the mounting bracket. Step 5 Step 6 12 / 47...
  • Page 13: Electrical Connection

    4. Electrical Connection CAUTION High voltages in power conversion circuits. Lethal hazard of electric shock or serious burns. All work on the PV modules, inverters, and battery systems must be carried out by qualified personnel only. Wear rubber gloves and protective clothing (protective glasses and boots) when working on high voltage/high current systems such as INVERTER and battery systems.
  • Page 14: Battery Connection

    4.1. Battery Connection Fig. 6 Battery connection (Measure battery wires polarity/voltage before connection) Step 1: Loosen 4 screws (A) using a screwdriver (Fig. 6); Step 2: Remove the waterproof cover (B), loosen the cable gland (C), and then remove the stopper (G); Step 3: Route the battery wires (F) through the cable gland, then connect battery wires using OT terminal (E);...
  • Page 15 Step 2 Insert crimped PV positive and negative power cables into corresponding PV connectors 3. Positive connector 4. Negative connector Fig. 8 prepare PV positive and negative connectors Step 3 Make sure the DC voltage of each PV string is less than 600V DC and polarities of PV power cables are correct. Insert the positive and negative connectors into HYD-ES inverter until you hear a "click"...
  • Page 16: Ct / Can / Rs485 / Ntc Connection

    4.3. CT / CAN / RS485 / NTC connection CT (Current transformer) can measure the value and direction of AC current. Refer to Fig. 11 for the correct connection of CTa. Fig. 11 CTa connection Step 1: Refer to Fig. 11 for correct position of CTa. Wrap the CT around L wire of incoming mains, make sure that the CT arrow direction is “home →...
  • Page 17 Fig. 12 CT / CAN / RS485 / NTC connection Step 3: Loosen 4 screws (part A) using a screwdriver (Fig. 12) Step 4: Remove the waterproof cover (part B), loosen the cable gland (part C), then remove the stopper (part G) Step 5: Route CT cable through the cable gland, connect CT cable to CT terminal, then insert CT terminal into corresponding ports.
  • Page 18: Grid Connection

    Fig. 13 NTC connection Step 8: fasten the waterproof cover using 4 screws. 4.4. Grid Connection Step 1: Loosen 4 screws (part A) using a screwdriver (fig. 11) Step 2: Remove the waterproof cover (part B), loosen the cable gland (part C), then remove the stopper (part G) Step 3: Route a 3-core cable through GRID cable gland, then connect 3 wires to corresponding terminal blocks.
  • Page 19: Critical Load Connection (Eps Function)

    4.5. Critical Load Connection (EPS function) Critical load: in case of grid outage, if EPS function is enabled, HYD-ES inverter will work in EPS (Emergency Power Supply) mode, utilize the PV power & energy stored in the battery to supply power to critical load via LOAD connection port.
  • Page 20: Buttons And Indicator Lights

    5. Buttons and indicator lights On-Grid Status Light Off-Grid Status Light Alarm Light Back Up Down OK Fig 16. Buttons and indicator lights 5.1. Buttons:  press “Back” to the previous screen or enter the main interface;  press “Up” to the upper menu option or value plus 1; ...
  • Page 21: Operation

    6. Operation 6.1. Double Check Please double check the following before operation. HYD-ES inverter is firmly fastened to the mounting bracket on the wall; PV+/PV- wires are firmly connected, polarity and voltage are correct; BAT+/BAT- wires are firmly connected, polarity and voltage are correct; DC isolator is correctly connected between battery &...
  • Page 22 1)Set system time System time format is “20YY-MM-DD-HH-MM-SS”, press “Up” or “Down” to change the 1 digit, press “OK” to switch to next digit, press “Ok” to complete setting. When system time setting is complete, “Set country” will pop up. 2)Set country Press “Up”...
  • Page 23 2. DARFON DARFON 14S31P ESS 3.DEFAULT LEAD ACID / LEAD CRYSTAL / AQUION battery 4. General Lithium All batteries that comply with SOFAR’S BMS CAN communication protocol. 5. Alpha. ESS M48112-P / SMILE-BAT 6. SOLTARO SL-3KWH / SL-1KWH 4)*Set battery capacity (only for DEFAULT battery type) Press “Up”...
  • Page 24: Commissioning

    11)*Set discharge depth (only for DEFAULT battery type) Press “Up” or “Down” to change the 1 digit, press “OK” to switch to next digit. After changing the discharge depth per your battery specification, press “Ok”, then “Set empty discharge voltage” will pop up. 12)*Set empty discharge voltage (only for DEFAULT battery type) Press “Up”...
  • Page 25: Menu

    6.4. Menu In the main interface, press “Down” button to enter grid/battery parameters page: Main Interface Press “Down” 1.Grid(V) 2.Grid(A) 3.Frequency 4.Batt(V) 5.Batt Chrg Curr. 6.Batt DisChrg Curr. 7.State of Charge 8.Batt Cycles 9.Batt Temp. In the main interface, press “UP” button to enter PV parameters page: Main Interface Press “UP”...
  • Page 26: Basic Setting

    6.4.1. Basic setting: 1.Basic Setting Press “OK” 1.Language 2.Time Up” ↑ 3.Energy Storage Mode 4.PV Input Mode “Down”↓ 5.EPS Mode 6.Communication Addr. 7.Auto Test 1. Set Language Select “1. Language”, press “OK”. Press “up” or “down” to select the language and press “OK”. Easier Way: press “Back”...
  • Page 27 Δ If PV generation = LOAD consumption ( P < 100W) If PV generation > LOAD consumption, the surplus power will be stored in the battery. HYD-ES won’t charge or discharge the battery. If the battery is full(or already at Max Charge Power), If PV generation <...
  • Page 28 16 h 00m DisCharge Power 2500 W 4) Set Passive Mode Select “4. Set Passive Mode”, and then press “OK”. For more detailed information, please ask representative of SOFAR to get a copy of passive mode communication protocol. 28 / 47...
  • Page 29 4. PV Input Mode PV input mode selection: HYD-ES inverter has 2 MPPT channels. The 2 MPPT can operate independently, also can operate in parallel. If the PV strings are connected in parallel outside the inverter, you should choose the “in parallel mode”, otherwise use the default setting (independent mode).
  • Page 30 7. Auto Test (ONLY for Italian Market) Select “7. Auto Test”, press “OK” to enter autotest interface. 7.Auto Test 1.Autotest Fast “Up” ↑ 2.Autotest STD 3.QF Time Setting “Down”↓ 4.QV Time Setting 5.Control 81.S1 1) Autotest Fast Select “1. Autotest Fast”, then press “OK” to start Auto test Fast. Start Autotest ↓...
  • Page 31 ↓ Wait Testing 81>S2… ↓ Wait Test 81>S2 OK! ↓ Wait Testing 81<S1... ↓ Wait Test 81<S1 OK! ↓ Wait Testing 81<S2... ↓ Wait Test 81<S2 OK! ↓ Press “Ok” Auto Test OK! ↓ Press “Down” 59.S1 threshold 253V 900ms ↓...
  • Page 32 81>.S1 49.9Hz 103ms ↓ Press “Down” 81>.S2 threshold 51.5Hz 100ms ↓ Press “Down” 81>.S2 49.9Hz 107ms ↓ Press “Down” 81<.S1 threshold 49.5Hz 100ms ↓ Press “Down” 81<.S1 50.0Hz 105ms ↓ Press “Down” 81<.S2 threshold 47.5Hz 100ms ↓ Press “Down” 81<.S2 50.1Hz 107ms 2) Autotest STD Select “2.
  • Page 33: Advanced Setting

    6.4.2. Advanced setting: 2.Advanced Setting Input Password 0715 1.Battery Parameter 2.Clear Energy Data 3.Clear Events Up” ↑ 4.Country 5.Anti Reflux 6.IV Curve Scan “Down”↓ 7.Battery Active 8.DRMs0 Control 9.Safety Param. Select “2. Advanced Setting” and press “OK”, “input password” is shown. Input the password ”0715”, press “Up” or “Down”...
  • Page 34 3) Discharge Depth Select “3. Discharge Depth” and press “OK” to enter discharge depth interface. Discharge Depth EPS Discharge Depth Press “up” or “down” to change the 1 digit, press “ok” to switch to next digit. Input the value of Discharge Depth & EPS Discharge Depth per battery specification.
  • Page 35 11) * Full Charged (V) (only for DEFAULT battery type) Select “11. Full Charged (V)” and press “OK”. Press “up” or “down” to change the 1 digit, press “ok” to switch to next digit. Input the value of Full Charged Voltage per battery specification. Press “OK”. 12) Save Select “12.
  • Page 36: Event List

    Select “9. Safety Param.”, press “OK”, press “up” or “down” to select “1. Set START Parameters”, “2. Set Safety Voltage”, “3. Set Safety Frequency” or “4.Set Insulation”, then press “OK”. Please contact SOFAR technical support for more information. 6.4.3. Event List 3.Event List...
  • Page 37: System Information Interface

    6.4.4. System information interface 4.System Information 1.Inverter Info Inverter Information (1) Product SN Software Version Hardware Version Power Level Inverter Information (2) Country PV Input Mode Energy Storage Mode Inverter Information (3) RS485 Address EPS Mode IV Curve Scan Anti Reflux Inverter Information (4) DRMs0 Control PF Time Setting...
  • Page 38: Energy Statistic

    Safety Param.(1) OFP 1 OFP 2 UFP 1 UFP 2 Safety Param.(2) OVP 10mins 6.4.5. Energy Statistic: 5.Energy Statistics Today/Week ***KWH Load ***KWH Export ***KWH Import ***KWH Charge ***KWH “Up” ↑ Discharge ***KWH Year/Life time ***KWH “Down”↓ Load ***KWH Export ***KWH Import ***KWH...
  • Page 39: Software Upgrade

    6.4.6. Software upgrade Copy the firmware folder to the root directory of SD card. Select “6. Software Update”, press “OK”, “input password” is shown. Input the password (”0715”), press “Up” or “Down” to change the 1 digit, press “OK” to switch to next digit, when “0715” is shown on the screen, press “OK”. HYD-ES inverter will start to upgrade the software automatically.
  • Page 40: Technical Data

    7. Technical Data Model HYD3000-ES HYD4000-ES HYD5000-ES HYD6000-ES Battery Parameters Battery Type Lead-acid, Lithium-ion Nominal battery voltage Battery voltage range 42 - 58V Recommended battery capacity 200Ah (100 – 500 Ah optional) Recommended storage capacity 9.6 kWh Max charge current Charge current range 0 –...
  • Page 41 Power factor 1 (+ / - 0.8 adjustable) Inrush current 0.8A / 1us Max output fault current 100A / 1us System parameters Max efficiency Charge: 94.1% / discharge 94.3% Standby losses < 8W (PV SPS) Topology High frequency transformer isolated Ingress protection ratings IP 65 Safety protection...
  • Page 42: Troubleshooting

    If the grid voltage/frequency is within the acceptable range and AC wiring is correct, while the alarm occurs repeatedly, contact SOFAR technical support to change the grid over-voltage, under-voltage, over-frequency, under-frequency protection points after obtaining approval from the local electrical...
  • Page 43 5 minutes, then switch ON HYD-ES inverter. Check whether the problem is solved. Boost voltage is too high and has ID10 HW_Boost_OVP triggered hardware protection If no, please contact SOFAR technical support. BuckBoost current is too high and ID11 HwBuckBoostOCP has triggered hardware protection...
  • Page 44 The grid current is too high Check whether the problem is solved. ID30 BuckOCP Buck current is too high If no, please contact SOFAR technical ID31 AcRmsOCP The output current is too high support. Check whether the input current is higher...
  • Page 45 5 minutes, then switch ON HYD-ES inverter. The bus voltage is too high and has ID66 unrecoverBusOVP Check whether the problem is solved. cause unrecoverable fault If no, please contact SOFAR technical BitEPSunrecover Unrecoverable fault of battery support. ID67 overcurrent in EPS mode...
  • Page 46 Bat Voltage Low Shut voltage is too low. This is a protection for HYD series inverter to switch OFF battery. Software version is Contact SOFAR technical support to upgrade ID94 not consistent software. ID95-ID96 are internal faults of HYD-ES Communication...
  • Page 47 Battery high temperature protect Make sure battery is in a well-ventilated ID104 BatOTD while discharging place. Try to decrease the max discharge (A) or/and Battery high temperature protect ID105 BatOTC max charge (A) to see if the problem is solved. while charging Battery low temperature protect ID106...

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Hyd4000-esHyd5000-esHyd6000-es

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