Table of Contents
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Troubleshooting
Problem
The terminal
does not power
on or shuts off
suddenly.
Cannot see char-
acters on display.
Tapping the
screen or icons
does not activate
the correspond-
ing feature.
The terminal is
not fully charged.
The terminal not
charging.
D
I
A
T
e
r
m
Cause
Battery not
charged.
The terminal's not
powered on.
LCD screen not
aligned correctly.
The terminal was
removed from the
depot charger too
soon.
The depot charg-
er is not on or
plugged in.
The terminal con-
tacts are covered
or dirty.
The charger bay
pogo pins are
damaged.
The terminal is not
fully inserted into
the charging bay.
D
I
V
i
n
a
Recharge the terminal's battery us-
ing the charger.
Press any key to power on the ter-
minal.
Align the screen (see Calibrating
the Touch Screen on page 4).
Reinsert the terminal into the
charging bay and allow for full
charge.
Ensure the depot charger is
plugged in and is powered on.
Clean the terminal contacts and re-
move any obstructions.
Replace the pogo pins.
Ensure the terminal is correctly ori-
ented and push the terminal fully
into the charging bay.
6
l
Solution
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