Call History - Cisco 8961 Manual

Applications
button
Phone applications allow you to access the following:

► Call History

Call History allows you to view information on the last 150 calls on your phone. An icon displays indicating the type of call:
● Received -
● Placed -
● Missed -
The caller ID is displayed with the call icon. If the caller ID is unavailable, then the phone number is displayed. If the phone
number is unavailable, then "Unknown" is displayed. All Call History items are integrated into one list and are ordered by
time (latest to oldest). The 150 call limit applies to all lines combined.
You can sort can sort the Call History list by all lines, each line or by missed calls. You can sort the call history for each line
by selecting the individual line for which you want to see the call history. You can also dial the number directly from the
Call History list.
1. View Call History
● Press the Applications button
● Select the Call History. (Use the Navigation pad and Select button to scroll and select.)
The phone screen display the call history with an icon associated for each type of call.
● Press the Exit softkey to return to the Applications screen.
2. View Call Record Details
● Press the Applications button
● Select the Call History. (Use the Navigation pad and Select button to scroll and select.)
The phone screen display the call history with an icon associated for each type of call.
● Select a call record and press the Details softkey (you may need to press More softkey first).
The phone displays the call time stamp, duration of the call, caller's name, caller's directory number and any
alternate number.
● Press the return softkey
● Press the Exit softkey to return to the Applications screen.
3. Filter Call History
● Press the Applications button
● Select the Call History. (Use the Navigation pad and Select button to scroll and select.)
● Press the Missed Calls softkey , if Missed Calls directory isn't already selected.
The Call History screen displays only the missed calls on the selected line.
● To view all calls in the Call History screen, press the All Calls softkey.
● Press the Exit softkey to return to the Applications menu.
4. Dial From Call History
● Press the Applications button
● Select the Call History. (Use the Navigation pad and Select button to scroll and select.)
● From the Call History screen , highlight the call you want to dial and do one of the following:
to return to the Call History screen.
- Press the Call softkey
- Pick up the handset
- Press the Select button
- Press the Speakerphone
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button or the Headset
4
button.