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Solving Problems
Before contacting the after-sales service, perform the
following simple checks. They may save you the time and
expense of an unnecessary service call.
When you switch your phone on, the following messages may
appear:
Insert SIM Card
Check that the SIM card is correctly installed.
●
Phone Locked Enter Password
The automatic locking function has been enabled. You
●
must enter the phone's password before you can use
the phone.
Enter PIN
You are using your phone for the first time. You must
●
enter the Personal Identification Number (PIN)
supplied with the SIM card.
The PIN Check feature is enabled. Every time the
●
phone is switched on, the PIN has to be entered. To
disable this feature, use the PIN Check menu option
(Menu 6.6.1).
Enter PUK
●
The PIN code was entered incorrectly three times in
succession and the phone is now blocked. Enter the
PUK supplied by your network operator.
Solving Problems
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