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Solving Problems
If you are experiencing problems with your phone, perform the
following simple checks before contacting a service
professional. This may save you the time and expense of an
unnecessary service call.
When you switch your phone on, the following
messages may appear:
Insert SIM Card
Check that the SIM card is correctly installed.
●
Phone Locked Enter Password
The automatic locking function has been enabled. You must
●
enter the phone's password before you can use the phone.
Enter PIN
You are using your phone for the first time. You must enter
●
the Personal Identification Number (PIN) supplied with the
SIM card.
The PIN Check feature is enabled. Every time the phone is
●
switched on, the PIN has to be entered. To disable this
feature, use the PIN Check menu (Menu 6.6.1).
Enter PUK
The PIN code was entered incorrectly three times in
●
succession and the phone is now blocked. Enter the PUK
supplied by your service provider.
Solving Problems
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