Memory Status (Menu 9- ); Master Reset (Menu 9- ); Solving Problems - Samsung SGH-Z500 User Manual

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Settings
Memory status
(Menu 9-
)
You can check the status of the memory in your
phone or your SIM card.
You can see the available memory space. You can
also check the memory used by several
applications.
110
Master reset
(Menu 9-
)
This menu option allows you to reset your phone
to its default configuration.
1. When the display asks you to enter the phone
password, enter it and press the Confirm soft
key.
2. When you are asked to confirm your choice,
press the Yes soft key.
To exit the function without resetting the
settings, press the No soft key.
Your phone automatically turns off and then
back on.

Solving problems

Before contacting after-sales service, perform
the following simple checks. It may save you the
time and expense of an unnecessary service call.
When you switch your phone on, the
following messages may appear:
Insert SIM card
• Check that the SIM card is correctly installed.
Phone lock
• The Phone lock feature is enabled. You must
enter the phone password each time you
switch the phone on. To disable this feature,
use the Phone lock menu (Menu 9-7-1).
PIN lock
• You are using your phone for the first time.
You must enter the Personal Identification
Number supplied with the SIM card.
• The PIN lock feature is enabled. You must
enter the PIN each time you switch the phone
on. To disable this feature, use the PIN lock
menu (Menu 9-7-3).
PUK lock
• The PIN was entered incorrectly three times in
succession and the phone is now blocked.
Enter the PUK provided by your network
operator (you may need to ask them for this).
No service
• The network connection has been lost. You
may be in a weak reception area (in a tunnel
or surrounded by buildings). Move and try
again.
• You are trying to access an option for which
you have not taken out a subscription with
your service provider. Contact the service
provider for further details.
You have entered a number but it was
not dialled
• Have you pressed the
key?
• Are you accessing the right cellular network?
• You may have set an outgoing call barring
option.
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