Jeep Cherokee 2009 Operating Information Manual page 211

IF YOU NEED ASSISTANCE
The manufacturers distributors are vitally inter-
ested in your satisfaction with their products and
services. If a servicing problem or other difficulty
should occur, we recommend that you take the
following steps:
• Discuss the problem at the authorized dealer
with the dealer principal or the service man-
ager. Management personnel at the authorized
dealer are in the best position to resolve the
problem quickly.
• Should this fail to resolve the problem, contact
the manufacturers distributor nearest to your
location.
208
When you contact the distributor please
provide all of the following information:
• Your name, address and phone number.
• Vehicle Identification Number (this 17 digit
number is available from a plate, visible
through the windshield in the upper corner of
the instrument panel on the driver's side. It is
also available from your vehicle registration or
title).
• Selling and servicing authorized dealer.
• Vehicle's delivery date and current odometer
distance.
• Service history of your vehicle.
• An accurate description of the problem and the
conditions under which it occurs.