Copying Problems; Faxing Problems - Samsung SF SF-560 User Manual

Copying Problems

Condition
Copies are too light or too dark.
Smears, lines, marks or spots
appears on copies.
Copy image is skewed.
Blank copies print out.
Image rubs off the copy easily.
Frequent copy paper jams
occurs.
Fewer copies from the toner
cartridge than expected prints
out.

Faxing Problems

Condition
The machine is not working,
there is no display and the
buttons are not working.
No dial tone sounds.
The numbers stored in the
memory do not dial
correctly.
The document does not feed
into the machine.
Suggested solutions
Use the Darkness button to darken or lighten the
background of the copies.
• If defects are on the original document, press the Darkness
button to lighten the background of your copies.
• If no defects are on the original document, clean the scan
unit. See page 5.4.
• Ensure that the original document is positioned correctly in
the ADF (Automatic Document Feeder).
• Check that the copy paper is loaded correctly.
Ensure that the original document is face down in the ADF.
• Replace the paper in the paper tray with paper from a new
package.
• In high humidity areas, do not leave paper in the machine for
the extended periods of time.
• Fan the stack of paper, then turn it over in the paper tray.
Replace the paper in the tray with a fresh supply. Check/
adjust the paper guides, if necessary.
• Ensure that the paper is the proper paper weight. 75g/m
(20 lb) bond paper is recommended.
• Check for copy paper or pieces of copy paper remaining in
the machine after a paper jam has been cleared.
• Your original documents may contain pictures, solids or
heavy lines. For example, they may be forms, newsletters,
books or other documents that use more toner.
• The machine may be turned frequently on and off.
Suggested solutions
• Unplug the power cord and plug it in again.
• Ensure that there is power to the electrical receptacle.
• Check that the phone line is connected properly.
• Check that the phone socket in the wall is working by plugging
in another phone.
Make sure that the numbers are stored in the memory
correctly. Print a Phonebook list, referring to page 2.15.
• Make sure that the document is not wrinkled and you are
putting it in correctly. Check that the document is the right size,
not too thick or thin.
• Make sure that the control panel is firmly closed.
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T 6.9
ROUBLESHOOTING
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