Samsung SF5500 Installation And Operation Manual
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Model : SF5500
Model :
Model :
Installation and Operation
SF5500M
SF5600

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Summary of Contents for Samsung SF5500

  • Page 1 Model : SF5500 Model : SF5500M Model : SF5600 Installation and Operation...
  • Page 2: Fcc Information

    FCC INFORMATION SAMSUNG ELECTRONICS CO., LTD Label Identification This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration Number and Ringer Equivalence Number (REN) for this equipment. You may need to provide this information to your telephone company.
  • Page 3 If advance note is not feasible, you will be notified as soon as possible. When you are notified, you will be given the opportunity to correct the problem and informed of you right to file a complaint with the FCC. SAMSUNG ELECTRONICS CO., LTD...
  • Page 4: Hearing Aid Compatible

    SAMSUNG ELECTRONICS CO., LTD Hearing Aid Compatible The telephone handset attached to the facsimile is hearing aid compatible. L i g h t n i n g Your unit has built-in protection circuits, which meet or exceed FCC re q u i rements, to reduce the risk of damage from surges in telephone line currents.
  • Page 5 Users should ensure for their own protection that the electrical g round connections of power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. SAMSUNG ELECTRONICS CO., LTD...
  • Page 6 SAMSUNG ELECTRONICS CO., LTD Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading.
  • Page 7 Recording Paper Exit Tray Facsimile Machine The Consumables Instruction Toner Unit Paper Cassette (with built-in Document exit tray) Document Feeder Handset Address Label Operation Manual Telephone Cord Line Cord Power Cord Handset Crdle Quick Reference Guide SAMSUNG ELECTRONICS CO., LTD...
  • Page 8: Table Of Contents

    TABLE OF CONTENTS Chapter 1 Installation Chapter 2 Initial Setup SAMSUNG ELECTRONICS CO., LTD A QUICK LOOK AT YOUR MACHINE …………………………………………1-1 Control Panel ……………………………………………………………………1-2 INSTALLATION ……………………………………………………………………1-4 Choosing a Proper Location ………………………………………………………1-4 1 Install Toner Unit …………………………………………………………………… 2 Install Cleaning Felt………………………………………………………………1-7 3 Install Drum Unit …………………………………………………………………1-8...
  • Page 9 Confirming a Transmission ………………………………………………………3-8 Confirmation Report ……………………………………………………………3-8 Cancelling a Transmission ………………………………………………………3-9 Printing TTI …………………………………………………………………………3-9 CONVENIENT SENDING FEATURES Redial ………………………………………………………………………………3-10 Automatic Redial ………………………………………………………………3-10 Immediate Redial ……………………………………………………………3-10 Last Number Redial …………………………………………………………3-10 Memory Transmission ……………………………………………………………3-11 MAKING A COPY ………………………………………………………………3-12 …………………………2-16 ………………………………2-19 ………………………………………3-10 SAMSUNG ELECTRONICS CO., LTD...
  • Page 10 Chapter 4 Advanced Operation SAMSUNG ELECTRONICS CO., LTD RECEIVING DOCUMENTS ……………………………………………………3-13 Selecting Receiving Mode ………………………………………………………3-13 Automatic Receiving Mode ……………………………………………………3-13 Manual Receiving Mode …………………………………………………………3-13 Ans/Fax Mode ……………………………………………………………………3-14 Voice Request ……………………………………………………………………3-15 Recording an Outgoing Message ………………………………………………3-16 Printing Out Documents Received in Memory Recording Area …………………………………………………………………3-17...
  • Page 11 Reception Problems ……………………………………………………………5-7 Other ……………………………………………………………………………5-9 Error Messages …………………………………………………………………5-10 MAINTENANCE …………………………………………………………………5-13 Cleaning the Document Scanner ………………………………………………5-13 Cleaning the Corona Wire and LED Array ……………………………………5-15 Replacing the Recording Paper Replacing the Consumable Components SPECIFICATIONS ………………………………………………………………5-22 ……………………………………………4-35 ……………………………4-38 ………………………………………………5-19 ……………………………………5-20 SAMSUNG ELECTRONICS CO., LTD...
  • Page 12: A Quick Look At Your Machine

    Top Cover Handset Handset Cradle Speaker Rear View Power Switch SAMSUNG ELECTRONICS CO., LTD Paper Cassette Speaker Volume Control Power Receptacle Take a few minutes and familiarize yourself wit the layout of your fax machine. Don’t worry about remembering where everything is at this time.
  • Page 13: Control Panel

    This button is used to exit displays and to clear the information in the d i s p l a y . TONE Key Used to produce touch tone for special tone service (when you have pulse service). POLL RCV.MODE CONTRAST LIGHT ALARM PHOTO/HSP STOP REDIAL/PAUSE START COPY/REPORT OHD/V.REQUEST SAMSUNG ELECTRONICS CO., LTD...
  • Page 14: Alarm Indicator

    SAMSUNG ELECTRONICS CO., LTD Dial Keypad Used to dial telephone numbers. MEMORY TX Key (For SF5500) Used to first store a document into memory, then send to remote party without operator assistance. MEMORY TX /DUAL Key (For SF5500M/SF5600) Used to first store a document into memory, then send to remote party without operator assistance.
  • Page 15: Installation

    • Do not place it near an air conditioner, or in a dusty enviro n m e n t . • Keep your fax machine on a level, vibration-free surface. Note : Protect your fax machine from excessive heat and humidity. Use it in a normal room temperature (50˚F-86˚F, 30%-80% RH). SAMSUNG ELECTRONICS CO., LTD...
  • Page 16: Install Toner Unit

    SAMSUNG ELECTRONICS CO., LTD 1 INSTALL TONER UNIT Remove the adhesive tape and take the toner unit out of its protective bag. Remove the green shield cover from the toner unit. Shied Cover Remove the sealing tape at the left of the toner unit as shown by pulling it straight out completely.
  • Page 17 IMPORTANT: Whenever you install a new toner unit, you must: • Perform toner initialization. See “Initialize New Toner Unit” on page 1-16. • Install a new drum. See “Install Drum Unit” on page 1-8. Lift it up. Fit it into the groove. SAMSUNG ELECTRONICS CO., LTD...
  • Page 18: Install Cleaning Felt

    White felt SAMSUNG ELECTRONICS CO., LTD 2 INSTALL CLEANING FELT Take the cleaning felt out of its protective bag. Grasp the tab as shown and pull it towards you. The holder flips down. Holding the handle of the cleaning felt with the white felt faced out, insert it into the slot as shown below(next to Caution label).
  • Page 19: Install Drum Unit

    Holding the handle of the drum unit, fit the narrow tabs (marked by green arrow label) at both ends of the unit into the grooves (marked by green arrow label) of the machine as shown. SAMSUNG ELECTRONICS CO., LTD...
  • Page 20 Be careful not to expose the drum to d i rect sunlight, and place it on a v i b r a t i o n - f r ee surface. SAMSUNG ELECTRONICS CO., LTD Carefully slide it down until it locks into place. Close the holder.
  • Page 21: Install Handset And Handset Cradle

    With the cradle held at a slightly downward angle, insert the two tabs on it into the slots on the left side of your fax machine and lower the cradle. Push the cradle sightly towards the fax machine while feeding inthe cord. SAMSUNG ELECTRONICS CO., LTD...
  • Page 22: Install Paper Cassette

    Press it down Do not load above this line. SAMSUNG ELECTRONICS CO., LTD 5 INSTALL PAPER CASSETTE The letter size paper cassette holds up to 250 (SF5500/SF5500M) or 500 (SF5600) sheets of paper with a weight of 20 lbs. To load the paper into the cassette, remove the cassette cover.
  • Page 23: Install Document Feeder Tray

    Pull out the document exit tray from the cassette cover. Fold out an extension tray as shown. Note : When you do not copy or send documents, you can fold it back and slide into the cassette cover anytime you desire. Extension tray SAMSUNG ELECTRONICS CO., LTD...
  • Page 24: Install Recording Paper Tray

    SAMSUNG ELECTRONICS CO., LTD 8 INSTALL RECORDING PAPER TRAY Place the holes in the two tabs on the paper tray onto the pro j e c t i o n s at the upper back of your fax machine, so that the raised bumps on the tabs engage into place.
  • Page 25: Connect Extension Telephone Or Answering Machine

    Plug the female end of the power cord into the receptacle on the re a r of the fax machine. Plug the other end into a standard AC outlet. LINE EXLTEL Answering machine or regular Phone Wall AC Outlet SAMSUNG ELECTRONICS CO., LTD...
  • Page 26: 12 Turn On Power

    SAMSUNG ELECTRONICS CO., LTD 12 TURN ON POWER Press the power switch to the up (-) position to turn the power on. When the fax machine is first powered on, all indicators light and your fax machine prompts you to wait until the fax machine warms up, through the LCD window.
  • Page 27: 13 Initialize New Toner Unit

    Each time you press SCROLL the volume. P ress YES when a proper volume has been selected. The fax machine returns to the standby mode. If you want to cancel the volume setting, press STOP. or SCROLL to decrease SAMSUNG ELECTRONICS CO., LTD...
  • Page 28: Using Help List And Function Menu

    HELP LIST FUNCTION ? HELP LIST BASIC SAMSUNG ELECTRONICS CO., LTD Once you become familiar with the basic operation of your fax machine, use the Help Lists supplied by your fax machine. The Help Lists will serve as an easy reminder of how to operate your fax machine.
  • Page 29: Using Function Menu

    If a valid key is pressed while the fax machine displays each function sequentially twice and returns to the standby mode. This feature is useful when you are already familiar with the fax machine but have forgotten how to start a particular feature. SAMSUNG ELECTRONICS CO., LTD...
  • Page 30: Initial Setup

    SET TIME, ID, or SYSTEM DATA ? SET DATE & TIME ? SAMSUNG ELECTRONICS CO., LTD H e re are a few points to remember about using the setup procedures in this manual with your facsimile. • P ro c e d u res are arranged with the displayed message on the left of the page and your action or an explanation on the right.
  • Page 31 If you want to set a terminal identification, press Y E S a n d proceed to “Setting Terminal ID” on the next page. If not, press STOP to return the fax machine to the standby mode. SAMSUNG ELECTRONICS CO., LTD...
  • Page 32: Setting Terminal Id

    TEL) 800-123-5678 ID)_ PRESS KEY THEN > ID) SMITH_ SAMSUNG ELECTRONICS CO., LTD Your fax machine can print your name and facsimile telephone number on all documents you send. This enables remote parties to identify your documents easily. To set the terminal ID immediately after setting the date and time, p ress Y E S when the LCD display reads SET TERM ID ?.
  • Page 33 Step. • P ress 3 to maintain the number and/or name and skip over the current procedure. KeyPad 1st Press 2nd Press 3rd Press 4th Press 5th Press 6th Press 7th Press 8th Press SAMSUNG ELECTRONICS CO., LTD Space &...
  • Page 34 ID)MY C_ ID)MY CO ID)MY CO_ ID)MY CO _ . SAMSUNG ELECTRONICS CO., LTD Let’s take “MY CO.”, for example, to enter a name. Press 6 two times. When M appears in the display, press SCROLL Press 9 four times.
  • Page 35: Setting System Data

    50 transmissions and receptions. P ress N O if you do not want the journal printed out automatically. To print out the journal manually, see “Reports” on page 4-39. to skip to the next menu. SAMSUNG ELECTRONICS CO., LTD...
  • Page 36: Remote Receive Code

    AUTO TURNAROUND POLLING ? TURNAROUND POLL CODE=0000 SAMSUNG ELECTRONICS CO., LTD Remote Receive Code (Used with Extension Telephone) If you use an extension telephone which is connected to the fax machine (see page 1-14), you can control the fax machine to begin receiving a fax by entering a remote receive code on the extension telephone.
  • Page 37: Power Save Mode

    Select the type of dial mode your fax machine is connected to. Press YES if the fax machine is connected to a tone dial telephone line. Press NO if the fax machine is connected to a pulse dial telephone line. SAMSUNG ELECTRONICS CO., LTD...
  • Page 38: Security Communication(For Sf5500M/Sf5600)

    COMM.=0000 ECM ENABLE ? AUTO REDUCTION ? SAMSUNG ELECTRONICS CO., LTD Security Communication (For SF550M/SF5600) The feature allows your fax machine to send and r e c e i v e documents only to and from predetermined locations where fax machines have the security code that matches your security code.
  • Page 39: Automatic Discard

    Automatic Redial Number Enter the number of attempts (from 0 to 7 times) to redial the number before giving up. Then press YES. Note : If you enter 0, the fax machine will not redial at all SAMSUNG ELECTRONICS CO., LTD...
  • Page 40: Ring Before Answer

    ANSWER ON NO. OF SINGS [ 1-7 ]> ( 1 ) SAMSUNG ELECTRONICS CO., LTD Ring Before Answer Enter the number of rings (from 1 to 7) your fax machine should wait before it answers an incoming call. Then press YES.
  • Page 41: Using The Autodialer

    To correct a digit in the middle, use S C R O L L keys to move the cursor under the digit, then enter a correct number. When the correct number appears in the display, press YES. SAMSUNG ELECTRONICS CO., LTD...
  • Page 42: Using Address Label

    ID) SMITH_ SET ONE-TOUCH DIAL ? SAMSUNG ELECTRONICS CO., LTD Enter an ID name for the receiving party. Press a number key labeled with the character you want. Each time you press a key, the character labelled on the key appears in the display.
  • Page 43: Changing Or Cancelling One-Touch Dial Numbers

    For example, if you wish to change 8 to 5, move the cursor under 8, then enter 5 as shown in the display at left. When the number is correct, press YES. SAMSUNG ELECTRONICS CO., LTD...
  • Page 44: Registering Speed Dial Numbers

    (SF5500/SF5500M) SET LOCATION NO. [00-79] (SF5600) SAMSUNG ELECTRONICS CO., LTD The first digit in the current ID is highlighted. Use SCROLL keys to position the cursor under the digit to be changed and enter a correct character. Press a number key labeled with the character you want. Each time you press a key, the characters labeled on the key appear in the display.
  • Page 45 To register other Speed Dial numbers, press Y E S and re p e a t Steps 4 through 8. Press NO when you have no more fax numbers to register. The fax machine displays the next available menu. To return the machine to the standby mode, press STOP. SAMSUNG ELECTRONICS CO., LTD...
  • Page 46: Changing Or Cancelling Speed Dial Numbers

    TEL) 7 4 5 0 0 8 4 ED : 1 DEL : 2 NEXT : 3 TEL)_4 5 0 0 8 4 SAMSUNG ELECTRONICS CO., LTD CHANGING OR CANCELLING SPEED DIAL NUMBERS The numbers re g i s t e red to Speed Dial station can be changed by following the same procedure as registering a new number.
  • Page 47 When the character you want appears, move the cursor under the other digit you want to change. When the name is displayed correctly, press YES. The fax machine displays the next prompt. To return the machine to the standby mode, press STOP. SAMSUNG ELECTRONICS CO., LTD...
  • Page 48: Searching Autodialer Memory

    800-313-555-1212 G : MARKETING 800-555-1234 O : NEW YOUR/KK 123-456-7890 SAMSUNG ELECTRONICS CO., LTD SEARCHING AUTODIALER MEMORY (Fax Directory) This feature enables you to alphabetically search for the fax numbers stored in your fax machine’s Auto dialer memory. Scanning the Fax Directory To begin scanning the entire Fax Directory, follow the steps below: Press SEARCH.
  • Page 49: Searching With A Character

    Otherwise, your fax machine makes a phone call. Note: • If no name is stored with the assigned character, a warning tone sounds. • Press SCROLL numbers in the display. if you want to see the hidden characters or SAMSUNG ELECTRONICS CO., LTD...
  • Page 50: Sending Documents

    SENDING DOCUMENTS SAMSUNG ELECTRONICS CO., LTD This section shows you how to prepare and send documents. Other more sophisticated ways to send documents are described in “Advanced Operation.” This section shows you how to send faxes and control the functions that affect the way you send faxes.
  • Page 51: Preparing Documents

    2 OR MORE SHEETS 8.5 in (W) x 11.7 in (L) 5.83 in (W) x 5.04 in (W) 8.3 in (210mm) up to 30 (Letter size) 0.0028~0.0047 in Uncoated on both sides SAMSUNG ELECTRONICS CO., LTD...
  • Page 52: Loading Documents

    APR-15 15:30 DOCUMENT READY SAMSUNG ELECTRONICS CO., LTD LOADING DOCUMENTS You can stack up to 30 sheets on the document feeder at one time. Place the document face down in the document feeder. Adjust the sliding document guides to ensure that the document is centered on the document feeder.
  • Page 53: Setting Resolution And Contract Of Document

    To find out which resolution and contrast settings are best for your document, use your fax machine to make a copy with whatever setting you like. The copy will show how your document would appear at the receiving end. SAMSUNG ELECTRONICS CO., LTD...
  • Page 54: Dialing A Number

    (SF5600) DIALING ABC DIALING 1 2 3 4 5 6 7 SAMSUNG ELECTRONICS CO., LTD DIALING A NUMBER One-Touch Dialing If you have stored frequently used numbers for One-touch Dialing, and if the remote party you are calling is set to receive documents automatically, you can send a document with a single keystroke.
  • Page 55: Manual Dialing Using The Keypad

    Pick up the handset and listen for the dial tone. Dial the remote party°Ø s number, using the dial keypad. Note: One-touch Dialing is also available using the One-touch key. s number using the handset if SAMSUNG ELECTRONICS CO., LTD...
  • Page 56: On-Hook Dialing

    0 5 5 1 1 2 3 4 5 6 7 SAMSUNG ELECTRONICS CO., LTD Listen on the handset as the telephone rings. If the remote fax answer the call, you will hear its answering tone. If a person answers the telephone, ask them to press the START key on their fax machine so you can send a document.
  • Page 57: Confirming A Transmission

    MESSAGE CONFIRMATION REPORT ? message does not appear when you press COPY. The fax machine directly switches to the other reports printout mode. See °Reports°± on page 4-39. SAMSUNG ELECTRONICS CO., LTD...
  • Page 58: Cancelling A Transmission

    IN USE ! PRESS “STOP” TO CANCEL SAMSUNG ELECTRONICS CO., LTD CANCELLING A TRANSMISSION If you do not want to finish sending a document, you can cancel at any time. Stop sending the document by pressing STOP twice. Your machine disconnects the line and ejects the remaining pages of your document before returning to the standby mode.
  • Page 59: Convenient Sending Features

    YES while the display is shown at at left. TEL MODE Last Number Redial Manually dialed numbers can be redialed by pr e s s i n g REDIAL/PAUSE. The last number will be dialed. 3 - 1 0 SAMSUNG ELECTRONICS CO., LTD...
  • Page 60: Memory Transmission

    NUMBER ? TO MEMORY P. 01 MEMORY USED= 16% SAMSUNG ELECTRONICS CO., LTD MEMORY TRANSMISSION A document can first be scanned into memory, then transmitted to a remote station without operator assistance. After the transmission is completed, the document is automatically erased from memory.
  • Page 61: Making A Copy

    These numbers will increase as each page is copied the required number of times. Note : In the event the recording paper has run out or jammed, the printer stops. When you correct the fault, the fax machine will continue to print the rest of copies. SAMSUNG ELECTRONICS CO., LTD...
  • Page 62: Receiving Documents

    TEL/FAX MODE APR-15 15:30 TEL MODE SAMSUNG ELECTRONICS CO., LTD This section shows you how to receive faxes and control the functions that affect the way you receive. SELECTING RECEIVING MODE You can select any receiving mode desired. Press RCV. M O D E repeatedly until the desired receiving mode appears in the display.
  • Page 63: Ans/Fax Mode

    OGM from the answering machine might disrupt your telephone conversation. • Set your answering machine to VOX mode (if applicable). VOX stands for “Voice Operated” which allows disconnection when a period of silence is detected by the answering machine. SAMSUNG ELECTRONICS CO., LTD...
  • Page 64: Voice Request

    SAMSUNG ELECTRONICS CO., LTD VOICE REQUEST When you are sending or receiving documents, if you want to talk to the remote party over the phone, follow the steps below. Press OHD/V.REQUEST while you are sending or receiving a document. The indicator will light to confirm your r e q u e s t .
  • Page 65: Recording An Outgoing Message

    “Hello. This is (your company, or business name). I am away for a few minutes. To fax to me, press the START key on your fax machine. If you want to speak with me, please call me at another time.” SAMSUNG ELECTRONICS CO., LTD...
  • Page 66: Printing Out Documents Received In Memory

    NO PAPER MEMORY RECEIVED SAMSUNG ELECTRONICS CO., LTD PRINTING OUT DOCUMENTS RECEIVED IN MEMORY If the fax machine is set to receive documents automatically and then recording paper has run out, a paper jam has occurred, or the top cover has been opened, any incoming documents are stored in the fax machine’s memory.
  • Page 67: Recording Area

    If you have set the AUTO REDUCTION function to OFF through the system data setup procedure, the document will be recorded on two or more sheets. Recording paper Area 4 mm SAMSUNG ELECTRONICS CO., LTD...
  • Page 68: Dual Access (For Sf5500M/Sf5600)

    User’s Operation Copy Function Note : While OGM recording is being performed, other operations are not possible. SAMSUNG ELECTRONICS CO., LTD This feature is available for SF5500M/SF5600 only. The Dual Access feature of your fax machine can save both time and money, and enhance fax productivity.
  • Page 69: Advanced Transmission

    Enter the telephone number of the remote fax machine, using the dial keypad, One-touch key, or 2-digit Speed Dial number or Group number. When the number appears correctly in the display, press YES. For more information on Group numbers, see “Advanced Transmission” in this Chapter. SAMSUNG ELECTRONICS CO., LTD...
  • Page 70: Enter Time

    ENTER TIME 23 : 50 TO MEMORY? MEMORY USED = 10% SAMSUNG ELECTRONICS CO., LTD If you want to identify this operation, enter a proper name using the dial keypad. Press a number key labelled with the character you want. Each time you press a key, the characters labelled on the key appear in the display.
  • Page 71: Relay Transmission Request

    Furthermore, this is done automatically, without any intervention by an operator of “hub” machine in Chicago. When the transaction is complete, Operator 1 will receive a report from the “hub” indicating which relay stations were contacted and which were not. SAMSUNG ELECTRONICS CO., LTD...
  • Page 72 APR-15 15 : 30 FRI DOCUMENT READY CONF. TX or RELAY TX ? Y/N SAMSUNG ELECTRONICS CO., LTD END 2 END 3 If your fax machine is SF5500/SF5500M, it cannot be a relay “hub”, but you can send documents to a remote fax machine that is able to operate as a relay “hub”.
  • Page 73 Select in next character you want in the same way. When the name appears correctly in the display, press YES. If you do not want to enter a name, press NO. SAMSUNG ELECTRONICS CO., LTD...
  • Page 74 APR-15 15 : 30 FRI RELAY TX 23 : 50 SAMSUNG ELECTRONICS CO., LTD If you want to send it at a later time, enter the time you want your fax machine to send the document to the relay station, using the dial keypad.
  • Page 75: Confidential Transmission

    When the character you want appears, pr e s s SCROLL to move the blinking cursor to the next position at right. Select the next character you want in the same way. SAMSUNG ELECTRONICS CO., LTD...
  • Page 76 MEMORY USED = 10% TO MEMORY P.01 MEMORY USED = 16% SAMSUNG ELECTRONICS CO., LTD The operation name will be printed on various reports. When the name appears correctly in the display, press YES. If you do not want to enter a name, press NO.
  • Page 77: Polling

    3-4. Press POLL. If you do not want to secure the transmission with a poll code, press NO. The fax machine proceeds to Step 5. If you do want to use a poll code, press YES. SAMSUNG ELECTRONICS CO., LTD...
  • Page 78: Adding Documents To Or Cancelling The Original To Be Polled

    POLL CODE ? POLL CODE = 1234 ADD DOCUMENT ? CANCEL ? SAMSUNG ELECTRONICS CO., LTD The display shows the last used poll code. To change the code, enter a new four-digit number (0001-9999) using the dial keypad. When the code appears correctly in the display, press YES.
  • Page 79: Polling Reception

    Enter the fax number of the remote fax machine, using the dial keypad, One-touch key, or 2-digit Speed Dial number or Group number. When the number appears correctly in the display, press YES. For more information on Group numbers, see page 4-22. (REQUESTING DOCUMENTS SAMSUNG ELECTRONICS CO., LTD...
  • Page 80 HH : MM ENTER TIME 23 : 30 SAMSUNG ELECTRONICS CO., LTD If you want to identify this operation, enter a proper name using the dial keypad. Press a number key labelled with the character you want. Each time you press a key, the characters labelled on the key appear in the display.
  • Page 81: Daily Polling (For Sf5500/Sf5500M)

    YES, and repeat. When you have entered all the fax number, press NO. If you do not want to poll documents from multiple sites, press NO. The fax machine proceeds to Step 8. to move the blinking cursor SAMSUNG ELECTRONICS CO., LTD...
  • Page 82: Turnaround Polling

    POLL CODE ENTER TIME HH : MM SAMSUNG ELECTRONICS CO., LTD Note: A single broadcasting is available for your fax machine, so the ANOTHER FAX NUMBER ? prompt does not appear if any broadcasting currently set up in your fax machine is not completed.
  • Page 83: Continuous Polling (For Sf5600)

    Select the next character you want in the same way. When the name appears correctly in the display, press YES. If you do not want to enter a name, press NO. SAMSUNG ELECTRONICS CO., LTD...
  • Page 84 ENTER INTERVAL TIME 00 : 30 SAMSUNG ELECTRONICS CO., LTD If you want to poll more than one fax machine in this operation, press YES. The fax machine prompts you to enter the next fax number of the remote party you want to poll. Enter the fax number, press YES, and repeat.
  • Page 85: Advanced Features

    Then press YES. If you are certain you want to add the documents to the operation appearing in the display, press YES. The fax machine scans the document into memory and returns to the standby mode. SAMSUNG ELECTRONICS CO., LTD...
  • Page 86: Cancelling An Operation

    ENTER 2-digit OPERATION NO. CANCEL 01 ? SAMSUNG ELECTRONICS CO., LTD Assume that you have programmed the fax machine to r e q u e s t relay sending of a single page of your document to CHICAGO SVC at 7:00 p.m. and now you have one more document that you wish to be relayed by the CHICAGO SVC.
  • Page 87: One-Touch Programs

    The fax machine prompts you briefly to enter a designated function number. Then the fax machine prompts you to select the desir e d function. Enter the number of the desired function. For example, press 1 to program a Delay transmission. SAMSUNG ELECTRONICS CO., LTD...
  • Page 88: Security Communication (For Sf5500M/Sf5600)

    DELAY TX ? SAMSUNG ELECTRONICS CO., LTD The fax machine goes to the selected function mode. Follow the p ro c e d u res for performing the operation by entering data and selecting functions and settings. Each keystroke is programmed as it is entered.
  • Page 89: Advanced Dialing

    If the machine displays GROUP nn USED in the upper line and CANCEL ? in the bottom, a number is already assigned to the location you entered. If you want to select another location, press NO then re-enter another location number.a SAMSUNG ELECTRONICS CO., LTD...
  • Page 90 PRESS KEY THEN > ID)ABC CO. SET GROUP DIAL ? SAMSUNG ELECTRONICS CO., LTD Enter a 2-digit Speed Dial number or press One-touch key of the remote party you wish to include in the Group, then press Y E S.
  • Page 91: Cancelling Group Numbers

    Group Dial number, press YES. To return the fax machine to the standby mode, press STOP. Note: You cannot add or delete individual stations from a Group once it has been registered. SAMSUNG ELECTRONICS CO., LTD...
  • Page 92: Storing A Group Into One-Touch Key

    KEY [1-20] TEL)_ SET ONE-TOUCH DIAL ? SAMSUNG ELECTRONICS CO., LTD Storing a Group into One-Touch Key If you would like to register a Group number as a One-touch Dialing number, and to access the Group by pressing only the One- touch key, do the following.
  • Page 93: Group Number Dialing

    If a facsimile number is busy, your machine will dial the next location. After dialing all locations, it will automatically redial any number previously busy. N o t e : If you use this function, sending operations are not available until Group Dialing transmission is completed. SAMSUNG ELECTRONICS CO., LTD...
  • Page 94: Chain Dialing

    SAMSUNG ELECTRONICS CO., LTD CHAIN DIALING When using special services, such as alternate long-distance or bank-by-phone, you must dial the telephone number of the service and wait for the computer to answer before continuing. Dial the phone number of the special service first. Then, when the computer answers, dial the rest of the information, such as a long- distance number.
  • Page 95: Advanced Reception

    START, then replace the extension phone’s handset. • If your fax machine occasionally fails to detect the remote receive start code, change the code to another number. SAMSUNG ELECTRONICS CO., LTD...
  • Page 96: Confidential Reception (For Sf5600 Only)

    ENTER 2-digit BOX NUMBER ID) - PRESS KEY THEN > SAMSUNG ELECTRONICS CO., LTD CONFIDENTIAL RECEPTION Your fax machine has a confidential mailbox capability that stores a confidential document sent from remote fax machine. The document can only be printed out after the correct secret password is supplied.
  • Page 97: Printing Out Confidential Documents You Receive

    The fax machine starts printing the document. The document are erased after it is printed out. If you enter wrong password, a warning tone sounds and the fax machine prompts you to enter a password again. Press STOP to return to the standby mode. SAMSUNG ELECTRONICS CO., LTD...
  • Page 98: Department Control Mode (For Sf5600 Only)

    3 : MANAGEMENT ENTER 2-digit DEPT. NO [00-49] SAMSUNG ELECTRONICS CO., LTD For usage management, your fax machine is equipped with Department Control Mode. This is a security function, and can restrict use with Department Codes. If codes do not match, this mode prevents operation. You can also find out how long and by which department your fax machine was used.
  • Page 99: To Delete Or Change Department Code

    The information on the Department code and name for the Department Code List and Journal will also be cleared. Press 3 to maintain the number and name. The machine prompts you to enter new one. SAMSUNG ELECTRONICS CO., LTD...
  • Page 100: Printing Department Journal

    JOURNAL ? 1 : SET 2 : PRINT 3 : MANAGEMENT SAMSUNG ELECTRONICS CO., LTD PRINTING DEPARTMENT JOURNAL You can confirm the contents of department registration with the Department Code list, and the contents of department management with the Department Journal. To print the lists, do the following: Press FUNCTION, and START.
  • Page 101: Department Code List

    3300 FEB-12 09:12 WED COPY (HH:TX) / TX PAGE % COPY PAGE% 02:30 / 12345678 25% 00000005 5% 03:00 / 00345678 30% 00000045 45% 04:30 / 00005678 45% 00000050 50% 00:01 / 00000001 00% 00000001 0% SAMSUNG ELECTRONICS CO., LTD...
  • Page 102: Setting Department Control Mode

    DEPT. MODE Y : ENABL N : DISABL MASTER CODE CHANGE ? SAMSUNG ELECTRONICS CO., LTD SETTING DEPARTMENT CONTROL MODE You can select to enable or disable the department control mode. When the department control mode is executed, only one who enters correct Department code can use the machine.
  • Page 103: Changing Master Code

    The machine displays the next available mode. Now you can clear all r e g i s t e red Department codes and all r e c o rds of department journal. To return to Standby mode, press STOP. SAMSUNG ELECTRONICS CO., LTD...
  • Page 104: Clearing Department Mode Information

    & JOURNAL ARE YOU SURE ? 1 : SET 2 : PRINT 3 : MANAGEMENT SAMSUNG ELECTRONICS CO., LTD CLEARING DEPARTMENT MODE INFORMATION You can clear all records of department journal and all Department codes currently registered in your machine.
  • Page 105 When the operation concludes, the machine returns to Standby mode and displays ENTER DEPT.CODE as shown left. All reports show the data and time at which the printout is made, at the upper right in the report. SAMSUNG ELECTRONICS CO., LTD...
  • Page 106: Reports

    TRANSMISSION JOURNAL ? RECEPTION JOURNAL ? SAMSUNG ELECTRONICS CO., LTD Your fax machine can produce numerous lists and reports detailing activity, registered information, and machine status This section describes the various reports and shows how you can produce them. HOW TO PRINT REPORTS...
  • Page 107: Delayed Dial List

    L.A. VIENNA MOSCOW PHONE NUMBER LOC. NO : 10 20 30 35 ONE-TOUCH : 01 02 03 04 LOC. NO : 20 30 ONE-TOUCH : 01 02 03 04 TIME RELAY MAIL 12:00 SAMSUNG ELECTRONICS CO., LTD MAIL 02/03 POLLCODE...
  • Page 108: System Data List

    The page number printed after replacing toner. Prints in SF5500M SF5600 SAMSUNG ELECTRONICS CO., LTD System Data List This list shows the features that your machine is currently set up to use. SYSTEM DATA LIST FAX NUMBER : 555-1212 NAME...
  • Page 109: Transmission Journal

    COMPA TIBLE ERROR 00´37´´ G3 RELAY REQ 02/02 00´37´´ G3 CONF. 00´02´´ COMM. ERROR AUG-08-94 02:23 TIME MODE PAGE RESULTS 02´31´´ 00´34´´ 01´49´´ 00´57´´ 01´27´´ 01´27´´ 01´27´´ 01´41´´ 00´23´´ 00´36´´ COMM. ERROR 01´12´´ 00´17´´ LINE ERROR SAMSUNG ELECTRONICS CO., LTD...
  • Page 110: Multi-Communication Report

    The locations that failed in transmission: You should retry to send to the locations. SAMSUNG ELECTRONICS CO., LTD Multi-Communication Report This report is printed out automatically after a multiple location sending or polling operation. MULTI COMMUNICATION REPORT 1.
  • Page 111: Power Fail Report

    4. FAILED SENDING OR RECEIVING OPERATION FAX NUMBER 1-963-456-8521 APR-15-94 16:31 FAX NUMBER : 555-1212 NAME : SAMSUNG NAME PAGE MODE RELAR DELAY RELAY 35/15 TIME MODE PAGE RESULTS 00´30´´ START TIME PAGE RESULTS 01-01 01:19 POWER FAILURE SAMSUNG ELECTRONICS CO., LTD MAIL...
  • Page 112: Return Report

    SAMSUNG ELECTRONICS CO., LTD Return Report This report shows the results of relay transmission that was performed by the remote hub center. You can check if the fax was able to successfully complete the transmission or not. It is printed out automatically after the remote hub fax machine completes the transmission requested from your machine.
  • Page 113: Clearing Memory

    Dial, and Group Dial numbers will be erased from the fax machine’s memory. In addition, all the delayed time operations you have reserved are also cancelled. After clearing the selected memory, the machine returns to the standby mode. SAMSUNG ELECTRONICS CO., LTD...
  • Page 114: Troubleshooting

    T R O U B L E S H O O T I N G SAMSUNG ELECTRONICS CO., LTD CLEARING A DOCUMENT JAM When a document becomes jammed inside the unit, follow the procedure below: Open the control panel. Remove the jammed document carefully.
  • Page 115: Clearing A Paper Jam

    Note: Do not turn the power off to remove a paper jam, or documents that are received or stored in the unit’s memory will be lost. To Clear Jam 0 Remove the recording paper cassette. Pull out the jammed paper carefully. Replace the recording paper cassette. SAMSUNG ELECTRONICS CO., LTD...
  • Page 116: To Clear Jam 1

    SAMSUNG ELECTRONICS CO., LTD To Clear Jam 1 Open the top cover by lifting up the cover release lever. Remove the toner unit first. Hold the unit by the end tabs and lift it up. Note: Be careful that unfused toner does not spill inside the unit.
  • Page 117: To Clear Jam 2

    Note: If a paper jam still occurs inside the unit after performing the instruction above, torn paper may remain inside unit. Open the top cover an remove the drum unit. Carefully remove any torn paper, and reinstall the drum unit. Close the top cover. SAMSUNG ELECTRONICS CO., LTD...
  • Page 118: Troubleshooting Guide

    The document appears distorted when transmitted. The sending procedure was done correctly, but nothing happened. SAMSUNG ELECTRONICS CO., LTD Cause You have a machine error. Check the display for an error message. The control panel is not firmly latched.
  • Page 119 AC outlet and that the main power switch is ON. Reconnect the cord. Clean the rubber (see page 5-13). If more than 30 sheets are to be transmitted, divide them into 2 batches for transmission send the copy. SAMSUNG ELECTRONICS CO., LTD...
  • Page 120: Reception Problems

    The recording paper has been replaced, but a NO PAPER error message remains on the LCD display. SAMSUNG ELECTRONICS CO., LTD Cause You have a machine error. In the manual receiving mode, you replaced the handset before the handset.
  • Page 121 If the quality is poor, the problem is in the remote party’s unit. the document again. Check with the remote party to make sure the document was loaded face down. sure the document was loaded correctly. SAMSUNG ELECTRONICS CO., LTD...
  • Page 122: Other

    Sometimes the problem may be caused by the other party’s fax. If you are sure your unit is working properly, have the other party check their unit. If you still cannot solve the problem, contact your local dealer or service representative. SAMSUNG ELECTRONICS CO., LTD Cause There is power to the unit You loaded the document face up.
  • Page 123: Error Messages

    NO to cancel the redial operation. Try again. Reconfirm your remote party’s feature. Clear the document jam. P ress down on the cover until you feel it latch securely. Install the durm unit properly. SAMSUNG ELECTRONICS CO., LTD...
  • Page 124: Load Document

    NO ANSWER NO CASSETTE NO TONER UNIT NO. NOT ASSIGNED NO PAPER OVERHEAT SAMSUNG ELECTRONICS CO., LTD Description Your unit cannot connect with the remote machine, or has lostcontact because of a problem on the phone line. You have attempted to set up a Load a document and try again.
  • Page 125: Power Failure

    (see page 1-16). After recording about 200 sheets of letter size recording paper, TONER EMPTY, REPLACE TONER & DRUM appears in the display, and the printer system stops. Replace consumables. Wait until printer is on-line. SAMSUNG ELECTRONICS CO., LTD...
  • Page 126: Maintenance

    M A I N T E N A N C E SAMSUNG ELECTRONICS CO., LTD CLEANING THE DOCUMENT SCANNER If the document scanner is getting dirty, documents sent to a remote party will not be clear. You can tell whether the document scanner is dirty or not by making a copy and then comparing the copy with the original.
  • Page 127 Be careful not to scratch the glass surface. Scanning Glass Assemble the roller in reverse order of disassembling. Then close the control panel by pressing down on both sides of the panel until it locks into place. SAMSUNG ELECTRONICS CO., LTD...
  • Page 128: Cleaning The Corona Wire And Led Array

    SAMSUNG ELECTRONICS CO., LTD CLEANING THE CORONA WIRE AND LED ARRAY If the print copy quality is poor, lines are blurred, or characters are not printed clearly, the corona wire and LED array may need to be cleaned. A transfer cleaner comes with the machine at factory for the corona wire and LED array cleaning.
  • Page 129 Clean the corona wire stretched inside the groove as shown. Carefully remove any paper dust and toner particles from both surfaces of the wire. Note: Do not apply excessive force to the corona wire. Cleaner SAMSUNG ELECTRONICS CO., LTD...
  • Page 130 Look at the bottom of this holder. LED Array SAMSUNG ELECTRONICS CO., LTD Grasp the tab on the holder as shown and pull it towards you. The holder flips down. Flip it down Take out the drum unit to avoid accidental scratching of the surface of the drum.
  • Page 131 Reinstall the drum unit as described in “Install Drum Unit” on page 1-8, and close the holder. Re-install the cleaner. Re-install the toner unit as described in “Install Toner Unit” on page 1-5, then close the top cover until it is secure. SAMSUNG ELECTRONICS CO., LTD...
  • Page 132: Replacing The Recording Paper

    Do not load the paper above this line SAMSUNG ELECTRONICS CO., LTD REPLACING THE RECORDING PAPER The recording paper must be replaced when it is visibly low in the cassette, or when the unit prompts NO PAPER through the LCD display.
  • Page 133: Replacing The Consumable Components

    Hold the toner unit by the end tabs and remove the used unit. Remove the toner unit from the foil bag and install the new toner unit as described in “Install Toner Unit” on page 1-5. SAMSUNG ELECTRONICS CO., LTD...
  • Page 134 Keep the drum unit away from dust and dirt. SAMSUNG ELECTRONICS CO., LTD Flip down the tab on the top of the holder and lower the top cover halfway. Hold the handle of the used drum unit and remove by pulling it out of the machine.
  • Page 135: Specifications

    Solid state electronic scanning by contact image sensor PSTN(Public Switched Telephone Network) CCITT ECM, G3 9600/7200/4800/2400 bps (SF5500/SF550M) 14400/9600/7200/4800/2400 bps (SF5600) MH/MR/MMR LED printer Temperature 50˚F to 86˚F (10˚C to 30˚C) Humidity 30% to 80% RH SAMSUNG ELECTRONICS CO., LTD...

This manual is also suitable for:

Sf-550Sf-560rSf5500mSf5600

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