Russell Hobbs RHRC100A Owner's Manual page 20

Trouble Shooting
Symptom
Rice is scorched.
Steam escapes
between Stainless
Steel Lid and Inner
Pot during cooking.
Warmed rice
smells bad or
discolored.
If none of these Trouble Shooting solutions are successful, contact
our Consumer Service Dept. at 800-233-9054 for further advice.
Possible Solutions
Check between the Inner Pot and
Heating Plate for any foreign substances.
Be sure the area is clean.
Be sure to wash the Inner Pot after
each use.
Be careful not to add easily-scorched
ingredients such as sugar, to the recipe
before cooking.
Check between the Stainless Steel Lid and
Inner Pot for foreign substances, including
rice kernels that may prevent the Stainless
Steel Lid from closing all the way. Be sure the
area is clean.
For best results, don't use the WARM
option with brown rice. The bran in
unrefined grains can "break down"
when kept at low heat for extended
periods of time, causing an unpleasant
smell and taste.
Make sure the Stainless Steel Lid is
properly centered in position over
Inner Pot when using the WARM
option.
Be sure to wash the Inner Pot after
each use.
Make sure you don't leave the Serving
Rice Paddle or other plastics in the
Automatic Rice Cooker while it is
cooking or warming.
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