Table of Contents
Advertisement
*P518-414*
P518-414
Model BE489WB
Table of Contents
Click any of the options below to go directly to the section
you need.
•
How do I lock and unlock?
•
What are the necessary door dimensions for my
lock?
•
Where are the default codes for my lock located?
•
How do I change my batteries?
•
Where are the manual programming instructions?
•
How do I reset to factory default settings?
•
My battery is dead, how do I unlock the lock?
•
How do I clean my lock?
Denali - Beta Reference Guide
Questions about your new
Denali Smart Deadbolt?
Please don't return it to the store!
Let us help you first!
U.S.A.: 888-805-9837
Canada: 800-997-4734
Mexico: 018005067866
For simple step-by-step instructions, check out:
https://instructions.allegion.
com/instr/65/1110
Reference Guide
© Allegion 2018
Printed by you!
P518-414 Rev. 03/18-a16
Advertisement
Table of Contents
Related Manuals for Schlage BE489WB
Summary of Contents for Schlage BE489WB
- Page 1 *P518-414* Denali - Beta Reference Guide P518-414 Model BE489WB Reference Guide Questions about your new Table of Contents Denali Smart Deadbolt? Click any of the options below to go directly to the section you need. Please don’t return it to the store! •...
- Page 2 Check door dimensions. Only if crossbore is 1½” (Step A), Remove spacer. See consumer.schlage.com/Service-Support for door Remove screw and remove spacer by rotating from the preparation instructions if dimensions are different. If outside touchscreen. crossbore is 1½", follow steps to remove spacer.
- Page 3 Adjust bolt length, if necessary. Install Lock Measure the dimension shown. If the measurement is 2C\v” (70 Install the bolt. mm), extend the bolt. 2³⁄₈" (60 mm) 2C\v" (70 mm) Wood Block No adjustment needed. Rotate faceplate (Not Included) 180° to extend. Actual Size CAUTION Bolt must remain retracted...
- Page 4 Install the mounting plate. Install the inside assembly. 3a Route wire through slot. Secure with mounting 5a Remove battery cover. screws. Actual Size 5b Connect cable from outside touchscreen to the connector on the inside assembly. Find and record Programming and User Codes. The default Programming Code and two User Codes are printed on a sticker on the back of the printed Quick Start Guide.
- Page 5 Be sure to accept any available firmware upgrades. The app will alert you to upgrades and walk you through the process. The Schlage Sense app works on iPhone, iPad, and iPod touch with iOS 9.3 or later or devices with Android 5.0 or later.
- Page 6 Manual Programming Guide CAUTION Manual programming is disabled after your lock is programmed using the mobile app. If you manually program your lock and choose to later link your lock to the app, all manually programmed user codes and the programming code are deleted. Add or Delete User Codes Enter 6 digit Enter...
- Page 7 User Guide Locking and unlocking Factory Default Reset (FDR) When should you perform a Factory Default Reset? • If you want to move the lock to a different door, you need You can lock and unlock your door to restore default settings, move the lock to the new door, with a simple press using the app! and then set up the lock again.
- Page 8 • Do rinse the touchscreen with warm water prior to was originally installed. See answers.schlage.com for specific warranty details and limitations, or contact Schlage Customer Service at (888) 805-9837 in the U.S. and Canada or (800) 506-7866 in cleaning process.
Need help?
Do you have a question about the BE489WB and is the answer not in the manual?
Questions and answers
My lock is not working; the x is blinking red. I think I held the back button too long when I was trying to pair my phone with the lock because it said it couldn’t find device. Now, I can’t use code on lock or move lock with phone. Please tell me what I can do to get it working again.
A blinking red light on the Schlage BE489WB lock may indicate a failed Factory Default Reset (FDR). To fix this, perform an FDR by following these steps:
1. Remove the battery cover.
2. Press and hold the black circle reset button to the right of the thumbturn on the inside of the lock for 7 seconds, then release.
3. If successful, all keypad lights will illuminate for 3 seconds.
4. The blue checkmark will stay on for an additional 2 seconds and the lock will beep.
If the red "X" remains lit and the lock beeps, the reset has failed. Try the process again. If the issue persists, consider replacing the batteries with new alkaline AA batteries or contacting Schlage customer support.
This answer is automatically generated
can this lock be set to auto lock without the app
Yes, the Schlage BE489WB lock can be set to auto lock without using the app. The auto lock delay can be adjusted directly on the lock.
This answer is automatically generated
@Mr. Anderson
The lock is unable to connect to the app says it cannot be found. I changed the batteries. Reset the lock still can’t connect.
If the Schlage BE489WB lock is unable to connect to the app despite changing the batteries and resetting the lock, it may be due to the lock not having accepted required firmware upgrades. The app must be used to connect the lock, and any firmware updates should be accepted when prompted. Additionally, the lock works only with iOS 9.3 or later or Android 5.0 or later, so an incompatible device may also prevent connection.
This answer is automatically generated
Lock will not connect to the wifi
The Schlage BE489WB lock may not connect to WiFi due to several reasons:
1. It only supports 2.4GHz WiFi, not 5GHz. If your router is set to 5GHz only, the lock won't connect.
2. The WiFi signal range is short and weak. Even if the router is nearby, being on a different level or with obstacles can cause connection problems.
3. Some users report general reliability issues with the WiFi connectivity, where the lock loses connection or fails to stay connected.
These issues can prevent the lock from establishing or maintaining a stable WiFi connection.
This answer is automatically generated
why doesn't it connect after changing the batteries
The Schlage BE489WB may not connect after changing the batteries if the batteries were not installed correctly, such as not facing the door, or if the battery holder and cover were not reinstalled properly. Additionally, once the lock is connected to the app, manual programming is disabled and access codes are deleted, so reconnection may require using the app.
This answer is automatically generated
if the BE489WB can be programed to auto lock without app please reply with directions
No, once the Schlage BE489WB lock is connected to the app, manual programming functions are disabled. Therefore, auto-lock settings would need to be configured through the app.
This answer is automatically generated
Multiple factory resets have failed. What do I do now.
If multiple factory resets on the Schlage BE489WB have failed, ensure you can locate the default codes before attempting another reset, as customer service cannot retrieve lost default codes. If issues persist, customer service support may be required.
This answer is automatically generated
Can I get parts for this system?
Yes, parts for the Schlage BE489WB system can be obtained, but some components may be marked "not labeled for retail sale," which suggests they are not intended to be sold individually.
This answer is automatically generated
At the conclusion of the lock/unlock cycle, the ‘unlock button’ flashes and timed with noise. What is this telling me?
When the 'unlock button' on the Schlage BE489WB flashes a red "X" and the lock beeps at the end of the lock/unlock cycle, it means the Factory Default Reset (FDR) has failed.
This answer is automatically generated
Lock came apart, how to reassemble