Schlage BE375,FE695 - Keyless Touchscreen Locks Manual

UNLOCK YOUR SOLUTION
Browse to answers.schlage.com and click on Keyless Touchscreen Locks in the menu on the right side for videos, troubleshooting, FAQ and more.

* If the Lock & Leave feature is disabled, a valid User Code must be entered to lock the door. See Enable or Disable Lock & Leave.

DOOR INTERIOR

Inside Thumbturn

• Used to lock or unlock the lock.

• Located on the outside of the lock. Used to enter codes for programming and unlocking. See Programming Guide and Locking and Unlocking for more information.

Indicator Light

• Multi-color light indicator for lock status. See Indicator Light Signals.

Lever

• The outside lever can be rotated at any time, but will only retract the latch when the lock is unlocked.

Emergency Jump Start Contacts

• Used to jump start the lock if the battery is dead.

DOOR INTERIOR

Lever

To Unlock
If lighting is low, press the Schlage button to illuminate the touchscreen numbers before beginning.

1. Enter a User Code into the keypad.
   
   

2. Rotate the thumbturn toward the hinges.
   

Changing the Battery

Tip: Replace the batteries in your lock at the same time each year that you test and replace the batteries in your smoke alarms. This will ensure continued reliable operation. Use a high-quality alkaline 9 volt battery for replacement.
If your lock's low battery icon is lit, replace the battery as soon as possible.

1. Remove the inside cover.
   
   

2. Replace the battery.
   
   

3. Re-tuck wires so they will not be crimped. Replace the cover.
   

Battery Jump

The emergency battery jump start can be used to unlock your door if your battery is dead. Do not disconnect the battery before you open your door.

The lock will remain unlocked until you change the battery or manually relock the door from the inside!

1. Connect a new highquality alkaline 9 volt battery to the contacts below the touchscreen keypad.
   Keep the battery connected to the jump start contacts as you unlock your door.
   
   

2. Enter a User Code into the keypad.
   
   

3. Rotate the lever to open the door.
   
   

4. Replace the dead battery with the new 9 volt battery. See Changing the Battery above.

Lithium Batteries?

Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. We don't recommend them because they don't give you a lot of time to change your batteries before the lock is completely dead.

USER CODES
(Four Digits)

• The lock comes preset with two unique default User Codes. They may be found on the stickers, one on the back of the keypad assembly and one on the front of this User Guide.
• Used to unlock the lock.
• These four digits must be different from the first four digits of the Programming Code.
• Up to 19 possible User Codes can be stored in the lock at one time.

ADDING USER CODES*

1. Enter Programming Code (six digits)
   Wait for 3 Orange Lights + 3 Beeps
2. Press
   Keypad lights up
3. Press
   Wait for 3 Orange Lights + 3 Beeps
4. Enter New User Code (four digits)
   Wait for 3 Orange Lights + 3 Beeps
5. Enter Same New User Code (four digits)
   Success! 1 Green Light + Long Beep

* These four digits must be different from the first four digits of the Programming Code.

CHANGING THE PROGRAMMING CODE*

1. Enter Programming Code (six digits)
   Wait for 3 Orange Lights + 3 Beeps
2. Press
   Keypad lights up
3. Press
   Wait for 3 Orange Lights + 3 Beeps
4. Enter New Programming Code (six digits)
   Wait for 3 Orange Lights + 3 Beeps
5. Enter Same New Programming Code (six digits)
   Success! 1 Green Light + Long Beep

* The first four digits must be different from all of the User Codes currently in the lock.

Want to see a video?

Browse to answers.schlage.com and search on "How to Program Touchscreen Lock" for a video. Other videos and information are also available.

Enhanced Controls

Schlage's keyless touchscreen locks were designed with added features that allow you to adapt the lock to your needs. Additional features that you can choose to use include:
ENABLE VACATION MODE

1. Enter Programming Code (six digits)
   Wait for 3 Orange Lights + 3 Beeps
2. Press
   Keypad lights up
3. Press
   Success! 1 Green Light + 1 Long Beep

When enabled, no User Codes will unlock the door, preventing any unauthorized attempts of entry when no one is home for a prolonged period of time.

ENABLE OR DISABLE BEEPER

1. Enter Programming Code (six digits)
   Wait for 3 Orange Lights + 3 Beeps
2. Press
   Keypad lights up
3. Press
   Success! 1 Green Light + 1 Long Beep

The beeper can be turned off if desired. Beeps will still sound to indicate a low battery.
The beeper may not be audible to everyone.

DELETE ALL USER CODES

1. Enter Programming Code (six digits)
   Wait for 3 Orange Lights + 3 Beeps
2. Press
   Keypad lights up
3. Press
   Wait for 3 Orange Lights + 3 Beeps
4. Enter Programming Code (six digits)
   Success! 1 Green Light + 1 Long Beep

Removes ALL User Codes from the lock.

ENABLE OR DISABLE LOCK & LEAVE
KEYLESS TOUCHSCREEN DEADBOLT (BE375) ONLY

1. Enter Programming Code (six digits)
   Wait for 3 Orange Lights + 3 Beeps
2. Press
   Keypad lights up
3. Press
   Success! 1 Green Light + 1 Long Beep

Enabled by default. When enabled, the deadbolt can be locked from the outside by pressing Schlage and rotating the thumbturn. When disabled, a User Code must be entered before rotating the thumbturn. Disabling this feature keeps an unauthorized person from locking the door from the outside.

RECORD YOUR CODES

SECURITY
Remember to change your codes periodically for extra security!

User Codes

Up to 19 User Codes can be stored in the lock at one time.

TROUBLESHOOTING

Browse to answers.schlage.com for videos, troubleshooting, FAQ and more.

Lock Issue		Beeps*	Lights	Solution
KEYLESS TOUCHSCREEN DEADBOLT	I can unlock my deadbolt by simply pushing the Schlage button. I don't need a code.	1 High	Green Blinking	Your lock has been installed incorrectly. Repeat the installation process. Browse to answers.schlage.com and search "Installing BE375" for a video.
	After pushing and rotating thumbturn, the deadbolt does not extend.	None	None	Lock & Leave feature is disabled. See Enable or Disable Lock & Leave.
	After entering my User Code, the light flashes green, but I cannot unlock the lock.	1 High	Green Blinking	Lock is malfunctioning. Call Customer Service.
	Outside thumbturn does not freely spin after deadbolt is thrown.	None	None	Lock is malfunctioning. Call Customer Service.
I forgot my Programming Code		None	None	Check the front of this guide or the back of the keypad assembly for the default Programming Code.
				If needed, restore lock to factory settings. See Restore Factory Settings.
I need to delete a User Code that I don't remember.		None	None	Delete all User Codes. Then add all needed User Codes back into the lock. See Programming Guide.
User Code does not unlock lock		2	Red	User Code entered is not a valid User Code.
		1 High, 1 Low	Green then Red	Vacation Mode is enabled. See Disable Vacation Mode.
does not illuminate the touchscreen when numbers are pressed.		None	None	Too many incorrect User Codes have been entered. Wait 30 seconds and try again.
				If keypad does not respond after 30 seconds, then replace battery. See Changing the Battery for Keyless Touchscreen Deadbolt or Changing the Battery for Keyless Touchscreen Lever.
There is a delay before unlock after a valid User Code is entered.		High/Low, then 1	Red then Green	Battery is low and should be replaced. See Changing the Battery for Keyless Touchscreen Deadbolt or Changing the Battery for Keyless Touchscreen Lever.
Indicator light blinking red but no codes have been entered.		None	Quick Red Blinking	Battery is dead and MUST be replaced. See Changing the Battery for Keyless Touchscreen Deadbolt or Changing the Battery for Keyless Touchscreen Lever.
Cannot add a new User Code		High/ Low	Red	19 User Codes already exist. Delete a User Code before adding a new one. See Deleting User Codes.
		2	Red	Second User Code entered did not match first User Code entered. See Adding User Codes*.
				The User Code matches the first four digits of the existing Programming Code.
Cannot delete a User Code		2	Red	Second User Code entered did not match first User Code entered.
Cannot change Programming Code		2	Red	Second Programming Code entered did not match first Programming Code entered. See Changing the Programming Code*.
				First four digits of new Programming Code match an existing User Code.
Cannot delete all User Codes		2	Red	Programming Code entered second time is incorrect.
Lock will not stay in programming mode		2	Red	Any key other than was pressed immediately after programming mode was entered.
				An incorrect entry was made during the programming process.

* Number of beeps if beeper is turned on.

Restore Factory Settings

If you lose or forget your Programming Code, you can restore the factory settings, which will restore the default Programming code.

1. Disconnect the battery.
2. Press and release the Schlage button.
3. The following steps must occur within 10 seconds:
   1. Reconnect the battery. The indicator light will light green for one second.
   2. Then, press and hold the Schlage button until the indicator light is green and the lock beeps.
4. Try entering one of the default User Codes. If it does not unlock the lock, start over at step 2.

Once you've done this, you can change the programming code to a personalized number. See Changing the Programming Code*.

Locate the default Programming and User Codes on the front of this guide or the back of the touchscreen before beginning! Default Programming and User Codes will be restored. All existing User Codes and current Programming Code will be erased.
CUSTOMER SERVICE CANNOT RETRIEVE LOST DEFAULT CODES! DO NOT RESTORE FACTORY SETTINGS UNLESS YOU CAN LOCATE THE DEFAULT CODES.

Warranty

Lifetime Limited Mechanical and Finish Warranty and 3-Year Limited Electronics Warranty Subject to the terms and conditions of the warranty, Schlage extends a lifetime limited mechanical and finish warranty and a three-year limited electronics warranty to the original consumer user ("Original User") of our Schlage brand product ("Product") against defects in material and workmanship, as long as the Original User occupies the residential premises upon which the Product was originally installed.
See answers.schlage.com for specific warranty details and limitations, or contact Schlage Customer Service at (888) 805-9837 in the U.S., 800-997-4734 in Canada or 018005067866 in Mexico for assistance.

Questions about your new Schlage Touch ™?
Please don't return it to the store!
Let us help you first!
Need Help?

For technical documents and videos, visit schlage.com

U.S.A.: 888-805-9837
Canada: 800-997-4734
Mexico: 018005067866