Shimano Steps BT-E6000 User Manual page 58

Symptom
Pedaling is stiff.
Battery
Symptom
All the five battery level
indicators stay on.
The battery quickly loses its
charge.
The battery cannot be
recharged.
The battery does not start
recharging when the
charger is connected.
The battery and charger are
becoming hot.
Cause / Possibility
Are the tires inflated to a sufficient pressure?
Is the assist mode set to [OFF]?
The battery may be running low.
Did you turn on the power with your foot
placed on the pedal?
Cause / Possibility
The firmware version of the drive unit may
be out-of-date.
The battery may be at the end of its service
life.
Is the power plug of the charger securely
inserted into the electrical outlet?
Is the recharging plug of the charger
securely inserted into the battery?
Is the charging adapter securely connected
to the charging plug, or to the battery
charging port?
Is the connecting terminal for the battery
charger, charging adapter, or battery dirty?
The battery may be at the end of its service
life.
The temperature of the battery or charger
may exceed the operating temperature
range.
Use a pump to add air.
Set the assist mode to [HIGH]. If you still do
not feel that assistance is being given,
contact the place of purchase.
After charging the battery well, check the
level of assistance again. If you still do not
feel that assistance is being given, contact
the place of purchase.
Turn on the power again without putting
pressure on the pedal. If you still do not
feel that assistance is being given, contact
the place of purchase.
Consult the place of purchase and check
the firmware version.
Replace the battery with a new one.
Disconnect and then reconnect the power
plug of the charger, and then repeat the
recharging operation.
If the battery still cannot be recharged,
contact the place of purchase.
Disconnect and then reconnect the
recharging plug of the charger, and then
repeat the recharging operation.
If the battery still cannot be recharged,
contact the place of purchase.
Securely connect the charging adapter to
the charging plug or to the battery
charging port, and charge again. If the
battery still does not charge, consult a
dealer.
Wipe the connection terminals with a dry
cloth to clean them, and then repeat the
recharging operation.
If the battery still cannot be recharged,
contact the place of purchase.
Replace the battery with a new one.
Stop recharging, wait for a while and then
recharge again. If the battery is too hot to
touch, it may indicate a problem with the
battery. Contact the place of purchase.
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Remedy
Remedy