Alcatel Linkhub HH40V User Manual
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Alcatel Linkhub HH40V User Manual

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  • Page 1 User Manual HH40V...

  • Page 2: Table Of Contents

    Table of contents Safety and use ........................1 1. Overview ........................5 System requirements ..................5 1.2. Device.description ...................5 2.. Getting.started.with.your.device ................6 Insert SIM ......................6 2.2. Connect.the.power.adapter ................7 2.3. Optional:.Installing.the.external.antennae ..........8 2.4. How.to.connect.in.Wi-Fi.mode ..............9 3.. Configuring.your.Cat4.Router ................11 3.1. Configure.your.Cat4.Router.via.application..........12 3.2.

  • Page 3: Safety And Use

    Safety and use We.recommend.that.you.read.this.chapter.carefully.before.using.your.device.. The. manufacturer. disclaims. any. liability. for. damage,. which. may. result. as. a. consequence. of. improper. use. or. use. contrary. to. the. instructions. contained. herein. CONDITIONS OF USE: Switch.the.device.off.before.boarding.an.aircraft. Switch.the.device.off.when.you.are.in.health.care.facilities,.except.in.designated. areas..As.with.many.other.types.of.equipment.now.in.regular.use,.devices.can. interfere.with. other. electrical. or. electronic. devices,. or. equipment. using. radio. frequency.
  • Page 4 This.symbol.on.your.device.and.the.accessories.means.that.these.products. must.be.taken.to.collection.points.at.the.end.of.their.life: -.Municipal.waste.disposal.centres.with.specific.bins.for.these.items.of. equipment; -.Collection.bins.at.points.of.sale.. They. will. then. be. recycled,. preventing. substances. being. disposed. of. in. the. environment,.so.that.their.components.can.be.reused. In European Union countries: These.collection.points.are.accessible.free.of.charge. All.products.with.this.sign.must.be.brought.to.these.collection.points. In.non-European.Union.jurisdictions: Items.of.equipment.with.this.symbol.are.not.to.be.thrown.into.ordinary.bins.if. your.jurisdiction.or.your.region.has.suitable.recycling.and.collection.facilities;. instead.they.are.to.be.taken.to.collection.points.for.them.to.be.recycled. Adapters: Mains. powered. adapters. will. operate. within. the. temperature. range. of:. 0°C. (32°F).to.40°C.(104°F.).
  • Page 5 Your. device. is. equipped. with. a. built-in. antenna.. For. optimal. operation,. you. should.avoid.touching.it.or.degrading.it. Licences The.WiFi.Logo.is.a.certification.mark.of.the.WiFi.Alliance We.hereby.point.out.that.the.end.user.warranty.for.infringement.IPR.is.solely. limited.to.the.EU/EEA/Switzerland. If.and.to.the.extent.that.the.Product.is.exported,.taken.with,.or.used.by.end. customer. or. end. user. outside. the. EU/EEA/Switzerland. any. responsibility,. warranty.or.indemnification.of.manufacturer.and..its.suppliers.in.regard.to.the. Product.expires.(including.any.indemnification.in.regard.to.infringement.IPR). General.information Internet address: www.alcatel-mobile.com Hot Line Number: see."SERVICES".leaflet.or.go.to.our.website. Manufacturer: TCL.Communication.Ltd. Address: 5/F,.Building.22E,.22.Science.Park.East.Avenue,.Hong.Kong.Science. Park,.Shatin,.NT,.Hong.Kong. This.radio.equipment.operates.with.the.following.frequency.bands.and.maximum. radio-frequency.power: LTE:.B1/B3/B7/B8/B20.23dBm UMTS/HSDPA/HSDPA+/HSUPA:B1/B3/B8.23dBm GSM900.32.5dBm GSM850.32.5dBm GSM1800.29.5dBm...
  • Page 6 Regulatory.information Hereby,.TCL.Communication.Ltd..declares.that.the.radio.equipment.type.Alcatel. HH40V.is.in.compliance.with.Directive.2014/53/EU. Additional.information The. full. text. of. the. EU. declaration. of. conformity. is. available. at. the. following. internet.address:.http:/ /www.alcatel-mobile.com/EU_doc The.description.of.accessories.and.components,.including.software,.which.allow. the.radio.equipment.to.operate.as.intended,.can.be.obtained.in.the.full.text.of. the.EU.declaration.of.conformity.at.the.following.internet.address:.http:/ /www. alcatel-mobile.com/EU_doc Disclaimer There.may.be.certain.differences.between.the.user.manual.description.and.the. device’s.operation,.depending.on.the.software.release.of.your.device.or.specific. operator.services. TCL.Communication.Ltd..shall.not.be.held.legally.responsible.for.such.differences,. if.any,.nor.for.their.potential.consequences..This.device.may.contain.materials,. including.applications.and.software.in.executable.or.source.code.form,.which.is. submitted.by.third.parties.for.inclusion.in.this.device.("Third.Party.Materials").. All.Third. Party. Materials. in. this. device. are. provided. "as. is",.without.warranty.

  • Page 7: Overview

    1. Overview This.device.allows.you.to.share.a.secure.mobile.broadband.internet.connection. using. Wi-Fi. or. an. ethernet. cable.. Wi-Fi. enabled. devices. (PCs,. smartphones,. tablets,.gaming.devices,.etc.).can.access.the.internet.by.connecting.to.the.Cat4. Router.. To. get. the. best. signal,. the. ideal. place. for. your. device. will. be. near. a. window..Try.a.few.different.locations.until.you.find.the.one.with.the.best.signal. 1.1 System requirements This. Cat4. Router. is. compatible. with. Wi-Fi. devices. which. support. 2.4GHz. (802.11.b/g/n).and.have.a.web.browser.

  • Page 8: Getting.started.with.your.device

    Reset.button Use. a. paperclip. or. blunt. pin. to. gently. press. and. hold. the. reset. button. for. 3. seconds..All.LEDs.will.turn.on,.then.off,.and.finally.turn.on.again.once.the.reset. is.completed..You.can.also.reset.the.device.via.the.Web-UI. LED.description Icon Description •. Solid.blue:.The.device.is.powered.on. •. Off:.The.device.is.powered.off. •. Solid.blue:.Wi-Fi.is.enabled. •. Flashing.blue:.WPS.connection.is.available. •. Off:.Wi-Fi.is.disabled. •. Solid.blue:.Device.is.connected.to.one.of.the.LAN.ports. •. Off:.No.device.is.connected.to.either.of.the.LAN.ports. •. Solid.blue:.Connected.to.2G/3G/4G/Ethernet. •. Solid.red:.No.SIM.available.or.the.device.is.not.registered.to. the.network.

  • Page 9: Connect.the.power.adapter

    2.2 Connect.the.power.adapter Follow.the.illustration.below.to.plug.in.the.power.adapter..Once.connected.to.a. power.outlet,.your.Cat4.Router.will.automatically.power.on.

  • Page 10: Optional:.installing.the.external.antennae

    To.prevent.interference.caused.by.radio.signals,.place.the.Cat4.Router.at.least. one.metre.away.from.phones.and.other.electrical.devices. 2.3 Optional:.Installing.the.external.antennae In.areas.with.poor.signal.reception,.connect.external.antennae.to.the.two.ports. labelled.'LTE'.to.improve.signal.reception.. Warning: Before.installing.the.external.antennae,.ensure.that.your.Cat4.Router.is.powered. off.and.disconnected.from.the.power.outlet. The.external.antennae.must.be.installed.by.a.qualified.technician. Use.antennae.supplied.by.device.manufacturer.only.

  • Page 11: How.to.connect.in.wi-Fi.mode

    ①.Power.off.your.Cat4. ②.Open.the.'LTE'. Router.and.disconnect.it. covers.on.both.sides.. from.the.power.outlet. 5V2A ④.Keep.external.antennae. ③.Screw.external. pointed.upwards.to.get.a. antenna.fully.into.the. better.signal. antenna.port. 2.4 How to connect in Wi-Fi mode Step 1: Enabling.Wi-Fi.on.your.Cat4.Router. When.the.Wi-Fi.indicator.is.solid.blue,.Wi-Fi.is.enabled. Step 2: Recording.the.SSID.and.Wi-Fi.Key. The.default.SSID.and.Wi-Fi.key.are.printed.on.the.device.label,.situated.on.the. underside.of.your.Cat4.Router. To. prevent. unauthorised. parties. from. accessing. your. Wi-Fi. network,. it. is. recommended.that.you.change.the.SSID.and.Wi-Fi.key.from.time.to.time..For. more.information,.please.refer.to.the.User.Guide.which.can.be.accessed.via.the.
  • Page 12 XXXXXXXXX Step 3: Setting.up.a.Wi-Fi.connection •. Setting.up.a.Wi-Fi.connection.manually: 1). From.your.Wi-Fi.enabled.client,.perform.a.scan.for.wireless.networks. 2). Connect.to.the.network.name.that.matches.the.SSID.found.on.the.device. label. 3). When.prompted.for.a.password,.enter.the.Wi-Fi.key.found.on.the.device. label.(this.is.case.sensitive)..Your.client.will.notify.you.when.it.is.connected. •. Setting.up.a.Wi-Fi.connection.through.WPS: Your.client.must.support.WPS..There.are.3.ways.to.set.up.a.WPS.connection. Option.1:.WPS.button 1). Ensure.that.Wi-Fi.is.enabled.on.the.client.and.enable.WPS. 2). Press.and.hold.the.WPS.button.for.3.seconds..The.Wi-Fi.LED.will.begin.to. flash.blue. 3). Your.device.should.then.automatically.connect. Option.2:.WPS.key 1). Enable.the.WPS.function.on.your.smart.device.(only.Android.devices.are. supported).and.note.the.WPS.key. 2). Open.the.WPS.page.on.your.Web.User.Interface.(Go.to.Settings > Wi-Fi > WPS). 3). Enter.the.WPS.key.on.the.WEB.User.Interface.and.click.Apply. 4). Your.device.should.then.connect.automatically.

  • Page 13: Configuring.your.cat4.Router

    Option.3:.PBC. 1). Open.the.WPS.page.on.your.Web.User.Interface.(Go.to.Settings > Wi-Fi > WPS). 2). Click.on.PBC. 3). Click.Apply..WPS.is.now.enabled.for.2.minutes. 4). Enable.WPS.on.your.client.and.it.should.automatically.connect. 3. Configuring.your.Cat4.Router There.are.two.ways.to.configure.your.Cat4.Router. •. Link.Hub.app •. Web.page...

  • Page 14: Configure.your.cat4.Router.via.application

    3.1 Configure.your.Cat4.Router.via.application 1). Download.the.free.Alcatel.Wi-Fi.Link.app.to.control.your.Cat4.Router. 2). Make.sure.your.device.is.connected.to.the.internet. 3). Scan.the.QR.code..Alternatively,.you.can.also.search.for."Alcatel.WiFi.Link". in.the.App.Store.or.Google.Play.Store. 4). Download.the.Alcatel.Wi-Fi.Link.app.from.App.Store.or.Google.Play.store. 5). Click.on.Alcatel.Wi-Fi.Link.app.icon.to.log.in.to.the.management.page. Note:.The.Alcatel.Wi-Fi.Link.app.and.website.share.the.same.password..Default. password.is:.admin. IOS.|.Android 3.2 Configure.your.Cat4.Router.via.Web.page The.Web.User.Interface.is.compatible.with.the.following.browsers: •. Mozilla.Firefox •. Safari. •. Internet.Explorer.9.0.or.later. •. Microsoft.Edge •. Opera •. Google.Chrome 3.2.1 How.to.log.in.to.the.Home.page 1). Open.your.web.browser. 2). Input http:/ /192.168.1.1.into.the.address.bar.and.press.enter..The.Home. page.will.then.load,.as.shown.in.the.image.below.
  • Page 15 3). Log. in. to. change.your. Cat4. Wi-Fi. device. SSID. and. password,. or. change. other.basic.settings. Default.password:.admin Note: You. will. be. forced. to. change. the. default. password. for. additional. security. 3.2.2 Web.UI.status.bar.page Status bar icons Description Icon displayed Network.technology 2G, 3G will. be. displayed,. depending. on. the. network.available.

  • Page 16: Services

    3.2.3 Status Status.allows.you.to.view.your.device.information.including.internet,.LAN,.WAN. and.Wi-Fi..You.can.connect,.disconnect.or.change.the.SSID.of.the.device.here. 3.2.4 Statistics The.internet.statistics.can.be.seen.here,.both.for.your.current.session.and.your. total.traffic.for.the.month..You.can.also.reset.the.statistics.from.here. Note:.These.figures.are.only.meant.to.be.used.as.a.guide.. LAN.and.Wi-Fi.statistics.can.also.be.viewed. 3.2.5 Device access You.can.configure.access.to.the.internet.and.storage.for.any.connected.devices.. Connected. devices. will. be. shown. in. the. table. on. this. page.. It. is. possible. to. enable.or.disable.access.for.each.device..You.can.also.rename.each.connected. device. 3.2.6 Setup wizard You. can. make. changes. to. basic. connection. settings. here. and. enable/disable. data.roaming..
  • Page 17 Left-click.the.content.of.the.message.you.wish.to.read. How to send an SMS: 1). Click.on.SMS. 2). Left-click.on.New.message. 3). Input.the.recipient's.number.and.message.content. 4). Click.Send. Note:.Messages.can.be.saved.to.Drafts.by.clicking.on.Save..An.SMS.message. cannot.be.sent.to.multiple.recipients.simultaneously. How to forward an SMS: 1). Click.on.the.message.that.you.wish.to.forward. 2). Click.Forward. 3). Input.the.new.recipient's.number. 4). Click.Send. How to reply to an SMS: 1). Left-click.the.content.of.the.message.in.your.Inbox.that.you.wish.to.reply. 2). Click.Reply. 3). Input.the.content.that.you.wish.to.send. 4).

  • Page 18: Settings

    How to disable SMS delivery reports: 1). Click.SMS.Settings. 2). Click. SMS.Settings: SMS delivery reports:.You.can.enable.or.disable.delivery.reports.here. SMS centre: This.is.preset.and.is.non-editable. 5. Settings You.can.go.to.Settings.and.make.changes.to.the.following: Dial-up Wi-Fi Security 5.1 Dial-up 5.1.1 Network.connection. Network. connection. allows.you. to. configure. connection. mode,. data. roaming. and.IP.mode. 5.1.2 Profile.management Profile. management. allows. you. to. set. up. a. new. APN. profile. or. edit/delete. existing.profiles.

  • Page 19: Wan

    1).Select.the.profile.from.the.profile.management.list. 2).Click.Edit.to.change.the.parameters. 3).Click.Save. •. Delete.a.profile: 1).Select.the.profile.from.the.profile.management.list. 2).Click.Delete. Note:.The.default.profile.cannot.be.deleted. •. Setting.as.default: 1).Select.the.profile.from.the.profile.management.list. 2).Click.Set default. Note:.Once.the.new.profile.has.been.set.as.default,.(Default).will.be.added.next. to.the.profile.name. 5.1.3 Network.settings You.can.set.the.network.search.mode.to.either.Auto.or.Manual,.and.change.the. network.mode.to.Auto,.2G.only,.3G.only.or.4G.only..Make.sure.that.you.click. Apply.after.making.any.changes.. 5.1.4 Monthly.plan Here. you. can. set. your. monthly. data. plan,. set. a. data. limit,. configure. auto- disconnect.settings,.etc. 5.2 WAN 5.2.1 WAN status Here.

  • Page 20: Lan

    to.a.modem.using.an.Ethernet.connection..Enter.the.username.and.password. provided.by.your.network.service.provider.and.click.Apply. DHCP: Dynamic.Host.Configuration.Protocol.(DHCP).is.a.client./server.protocol. that.automatically.provides.you.with.an.Internet.Protocol.(IP).host..The.IP.address. and.related.configuration.settings.such.as.subnet.mask.and.default.gateway.are. all.automatically.assigned..Select.DHCP.and.click.Apply. Static.IP:.Access.the.internet.using.a.fixed.IP.address,.subnet.mask,.gateway.IP. address.and.Primary.DNS.server..These.should.all.be.provided.by.your.network. service.provider. 5.2.3 MAC Clone Using.the.MAC.Clone.function,.multiple.clients.can.connect.to.the.Cat4.Router. and.access.the.internet.. Your. current. MAC. address. is. displayed. here.. Click. Reset. to. set. a. new. MAC. address..Click.Clone.to.copy.your.host.MAC.address. 5.3 LAN Local.area.network.(LAN).parameters.are.displayed.here..The.default.Gateway. address.is.192.168.1.1. The.default.Subnet.Mask.is.255.255.255.0. DHCP.Server.will.automatically.assign.IP.addresses.to.devices.on.the.network. DHCP.is.disabled.by.default.

  • Page 21: Wi-Fi

    5.4 Wi-Fi 5.4.1 Basic •. SSID:.This.is.the.name.of.the.Wi-Fi.network.and.is.used.to.identify.your. Wi-Fi.network..The.SSID.can.be.between.1.and.32.characters.long. •. SSID.Broadcast:.This.is.enabled.by.default... Note:.If.you.do.choose.to.disable.this,.the.SSID.will.no.longer.be.displayed. and.will.need.to.be.entered.manually. •. Security: You.can.choose.the.security.mode,.available.options.are.Disable,. WEP,.WPA,.WPA2,.or.WPA/WPA2. •. Encryption:.This.is.set.to.Auto.by.default,.available.options.are.TKIP,.AES,. or.Auto. •. Password: You.can.check.your.Wi-Fi.key.here.
  • Page 22 5.4.2 Advanced Country/Region: •. Channel:. Different. regions. use. different. channels. (Channel. 1-11. in. FCC. (US)./.IC.(Canada);.Channel.1-13.in.ETSI.(Europe);.Channel.1-13.in.MKK. (Japan)). •. 802.11 Mode:.You.can.select.from.the.available.options.via.the.drop-down. menu,.it.is.set.to.802.11b/g/n.by.default.. •. AP.isolation:.You.can.enable.or.disable.this.function. •. Bandwidth:.You.can.select.from.the.available.options.via.the.drop-down. menu..This.is.set.to.Auto.by.default. 5.4.3 WPS Use.the.WPS.key.to.verify.the.WPS.access.credentials..Your.router.will.receive. an.access.request.from.the.client.within.2.minutes..Enter.the.WPS.key.from.the.

  • Page 23: Security

    wireless.access.client,.then.click.Apply..(For.more.information.on.how.to.set.up. WPS,.please.see.page.10) 5.5 Security 5.5.1 PIN.management •. Enabling.SIM.PIN:. 1). When.SIM.PIN.is.disabled,.click. 2). Enter.a.SIM.PIN.that.is.4-8.digits.long. 3). Click.Apply. •. Disabling.SIM.PIN:. 4). When.SIM.PIN.is.enabled,.click. 5). Enter.the.current.SIM.PIN.. 6). Click.Apply. •. Changing.SIM.PIN:. 7). When.SIM.PIN.is.enabled,.click.Change.SIM.PIN. 8). Enter.the.old.SIM.PIN.and.confirm.the.new.SIM.PIN.. 9). Click.Apply. Note: When.a.SIM.PIN.is.entered.incorrectly.3.times,.a.PUK.code.is.required.. You.can.obtain.this.by.calling.customer.services.on.150.using.your.SIM. 5.5.2 WAN.ping For. improved. security,.your. device.will. not. respond. to. ping. commands.when. this.function.is.disabled.

  • Page 24: Nat

    Blacklist:.Devices.with.an.IP.address.added.to.this.list.cannot.access.the.internet.. 5.5.4 MAC.filter By.default,.any.device.connected.to.your.Cat4.Router.is.allowed.to.access.the. internet..You.can.use.the.MAC.filter.to.block.specific.devices.from.accessing.the. internet. Disable:.All.connected.devices.can.access.the.internet.. Whitelist:.Only.devices.with.a.MAC.address.added.to.this.list.can.access.the. internet. Blacklist:. Devices. with. a. MAC. address. added. to. this. list. cannot. access. the. internet. 5.5.5 URL.filter. This.function.enables.the.administrator.to.block.specific.devices.from.accessing. specified.URL(s).during.set.time.periods. Note:.Blocking.a.URL.may.not.block.the.associated.app..For.example,.adding. www.facebook.com.may.not.block.the.specified.device.from.using.the.Facebook. app.. 5.6 NAT 5.6.1 DMZ If.external.users.cannot.access.certain.network.services.provided.by.the.LAN,. you.can.enable.DMZ.and.set.a.new.Host.IP.address..Click.to.enable.it..Enter.an. appropriate.Host.IP.address.and.then.click.Apply. 5.6.2 UPnP Universal.Plug.and.Play.(UPnP).is.a.set.of.networking.protocols.that.allows.devices. connected.to.your.Cat4.Router.to.discover.each.other.and.establish.functional.

  • Page 25: System

    .to.enter.the.parameters,.including.name,.LAN.IP.address,.LAN.port,.WAN. port,.etc..Click.Apply.when.finished.. 6. System 6.1 Device info You. can. view. device. information. here,. including. IMEI,. software. version,. and. MAC.address. 6.2 Reboot.and.reset. Click.Reboot.to.reboot.the.device..Click.Reset.to.restore.factory.default.settings.. You.also.can.use.the.reset.button.on.your.Cat4.router. 6.3 Update Online.updates Click. Check. for. updates.. Your. Cat4. Router. will. check. if. there. is. an. update. available..

  • Page 26: Warranty

    6.4.3 NTP server Network.Time.Protocol.(NTP).is.a.networking.protocol.for.clock.synchronisation. between. computer. systems. over. packet-switched. data. networks.. You. can. specify.which.NTP.servers.to.use. 6.4.4 Backup.&.restore. How.to.save.the.configuration: Click. Backup. to. backup. current. device. configuration.. On. both.Windows. and. MAC.OS,.this.is.saved.to.your.'Downloads'.folder. How.to.restore.the.configuration: 1). Click.Browse.to.select.a.file. 2). Click.Restore. 6.4.5 TR069 TR-069. (Technical. Report. 069). is. a. technical. specification. that. defines. an. application.

  • Page 27: Q&A

    This.warranty.shall.not.apply.to.defects.to.your.device.and/or.accessory.due.to. (without.any.limitation): -.. N on-compliance.with.the.instructions.for.use.or.installation,.or.with.technical. and.safety.standards.applicable.in.the.geographical.area.where.your.device.is. used; -.. C onnection.to.any.equipment.not.supplied.or.not.recommended.by.TCL.Com- munication.Ltd.; -.. M odification.or.repair.performed.by.individuals.not.authorised.by.TCL.Com- munication.Ltd..or.its.affiliates.or.your.vendor; -.. M odification,.adjustment.or.alteration.of.software.or.hardware.performed.by. individuals.not.authorised.by.TCL.Communication.Ltd.; -.. I nclement. weather,. lightning,. fire,. humidity,. infiltration. of. liquids. or. foods,. chemical.products,.download.of.files,.crash,.high.voltage,.corrosion,.oxidation. Your. device. will. not. be. repaired. in. case. labels. or. serial. numbers. (IMEI). have. been.removed.or.altered.
  • Page 28 What.should.I.do.if.I.can’t.log.in.to.the.web.management.page? 1). Make.sure.the.power.indicator.of.the.device.is.on.(solid.blue)..If.not,.power. on.the.device. 2). Check.whether.the.connection.between.end.user's.device.and.Cat4.Router. is.functioning.properly. -If.the.end.user.is.connected.to.the.Cat4.Router.through.Wi-Fi,.go.to.the. Wi-Fi.connection.page.to.check.the.connection.status.. -If.end.user's.device.is.connected.to.Cat4.Router.using.a.network.cable,. check.whether.the.LAN./.WAN.indicator.is.on.(solid.blue). 3). Make.sure.192.168.1.1.is.entered.correctly.in.the.web.browser. What.should.I.do.if.I.can’t.access.the.internet? 1). Make.sure.your.SIM.is.a.4G.or.3G.SIM. -If.no.SIM.is.detected,.power.off.your.Cat4.Router,.reinsert.the.SIM,.and. try.again. -If.a.PIN.is.required,.enter.the.PIN.and.try.again.. -If.no.network.is.available,.move.the.device.to.a.an.area.with.a.better.signal. (try.placing.it.near.a.window).and.try.again. 2). Make.sure.192.168.1.1.is.entered.correctly.in.the.web.browser.and.click. Enter. 3). Reboot.your.Cat4.Router.and.try.again. 4). If.MAC.address.filtering.is.enabled,.make.sure.your.device.MAC.address.is. on.the.approved.list.. 5). If.Parental.Control.is.enabled,.make.sure.your.device.name.and.MAC.address. is.not.under.parental.control.. What.should.I.do.if.I.experience.any.issue.with.the.device? 1). Restart.the.device. 2). Reset.the.device.to.its.factory.settings. 3). Contact.your.service.provider. What.should.I.do.if.I.forget.the.Wi-Fi.key? 1).
  • Page 29 device..During.the.reset,.all.LEDs.will.turn.on,.then.off,.and.finally.turn.on. again.once.the.reset.is.completed. Which.operating.system.does.the.device.support?. The.device.supports.the.following.operating.systems:. 1). Windows.7/8/10. 2). Mac.OS.X.(10.6.X-10.12.X) 3). Linux. How.can.I.connect.Cat4.Router.via.Wi-Fi? Open.your.Wireless.Network.Connection.list.. Follow.these.steps.to.select.the.device.SSID: For.a.Windows.device: 1). Right-click.Wireless.Network.Connection.on.the.task.bar. 2). Select. the. network. name. (SSID). of.your. Cat4. Router,. click. Connect,. and. enter.the.Wi-Fi.key. For.Mac: 1). Click.the.AirPort.icon. 2). Select.the.network.name.(SSID).of.your.Cat4.Router.from.the.drop-down. menu.and.enter.the.Wi-Fi.key. What.should.I.do.if.I.see.the.SSID.but.the.device.fails.to.connect? Make.sure.you.have.entered.the.correct.Wi-Fi.key. What.should.I.do.if.the.network.indicator.is.solid.red? When.there.is.no.SIM,.no.service,.or.the.device.is.not.registered.to.the.network,. the.network.indicator.on.Cat4.Router.is.solid.red. 1).
  • Page 30 What.should.I.do.if.a.multi-network.IP.address.conflict.occurs? IP.address.conflict.could.happen.when..a.computer.is.using.multiple.types.of. internet.connections..For.example,.the.computer.may.be.connected.to.the.Cat4. Router. via. an. ethernet. cable. and. another. network. via. Wi-Fi.. If. IP. addresses. are.the.same,.you.may.be.unable.to.log.in.Cat4.Router.home.page.due.to.an.IP. address.conflict. Why.does.the.SSID.not.appear.in.the.wireless.network.list? Follow.the.steps.below.to.make.sure.the.device.is.set.up.correctly: 1). Check.the.device.to.see.if.the.Wi-Fi.indicator.is.on.or.off. 2). Refresh.the.network.list.on.your.computer.. For.Windows:. 1). Click. the. Refresh. Network. icon. on. the. right. top. corner. of. the. Wireless. Network.Connection.screen... 2).
  • Page 31 How.can.I.connect.to.the.4G.network? 1). Log.in.to.the.Home.page.(refer.to."How.can.I.access.the.Home.page?"). 2). Go.to.Settings > Network.settings > Network.mode. 3). Select.4G only. How.can.I.disconnect.from.the.2G,.3G.or.4G.network? 1). Log.in.to.the.Home.page.(refer.to."How.can.I.access.the.Home.page?"). 2). Go.to.Status > Internet. 3). Click.Disconnect. How.can.I.set.a.new.PIN.for.my.SIM?. 1). Log.in.to.the.Home.page.(refer.to."How.can.I.access.the.Home.page?").. 2). Go.to.Settings > Security > PIN.management. 3). Enable.PIN.operation. 4). Enter.new.PIN.code. 5). Click.Apply. How.can.I.find.more.information.about.Wi-Fi.setup?. 1). Log.in.to.the.Home.page.(refer.to."How.can.I.access.the.Home.page?").. 2). Go.to.Settings > Wi-Fi. How.can.I.check.usage.data?.
  • Page 32 1). Log.in.to.the.Home.page.(refer.to."How.can.I.access.the.Home.page?"). 2). Go.to.Settings > Dial-up > Network.connection. 3). Select.Auto. 4). Click.Apply. How.do.I.change.the.SSID.and.Wi-Fi.key? 1). Log.in.to.the.Home.page.(refer.to."How.can.I.access.the.Home.page?"). 2). Go.to.Settings > Wi-Fi > Basic. How.can.I.change.the.login.password? 1). Log.in.to.the.Home.page.(refer.to."How.can.I.access.the.Home.page?"). 2). Go.to System > Device.management > Login.password. Alcatel.is.a.trademark.of.Alcatel-Lucent and.is.used.under.license.by TCL.Communication.Ltd. ©.Copyright.2017.TCL.Communication.Ltd. All.rights.reserved. TCL.Communication.Ltd..reserves the.right.to.alter.material or.technical.specification without.prior.notice.

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