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Repair Service
Brasseler USA® Surgical Power & Accessories recommends that the BSPMAX™ II handpieces, attachments,
accessories and Four Station Modular Battery Charger (excluding battery packs) be returned to Brasseler U.S.A.
Medical, LLC, Service Department for routine preventive maintenance every twelve (12) months. Follow a
regular care regimen that includes routine cleaning after each use, strict adherence to sterilization
recommendations and a thorough inspection for damage of all devices after each use. Routine preventive
maintenance performed by the Brasseler U.S.A. Medical, LLC, Service Department can increase the reliability
and extend the life of your BSPMAX™ II Large Bone Power System.
Brasseler USA® Surgical Power & Accessories warrants any service or repair work performed will be free from
defects in material or workmanship for the period of ninety (90) days from date of service or repair. This
warranty applies to the actual work performed.
Products must be decontaminated and sterilized before returning.
Note: It is unlawful to ship contaminated non-sterilized products.
Contact a Customer Service Representative at Brasseler USA® Surgical Power & Accessories at 877-834-7133
to request repair, preventive maintenance, or a loaner instrument. If available, loaner instruments will be supplied
in accordance with the Brasseler USA® Surgical Power & Accessories Loaner Program.
Please include the following information with the returned product(s):
• Indicate on the paperwork or the box the designated call ID number.
• When returning products from outside the U.S. please indicate on shipping documents per Customs
requirements the following: "U.S. manufactured goods returned for factory service/repair".
• Catalog number, serial number and lot number (if applicable) of device.
• Customer name, address and account number.
• Itemized packing list.
• Brief statement describing reason for product repair or requesting preventive maintenance.
Return to:
Brasseler U.S.A. Medical, LLC
4837 McGrath Street
Ventura, CA 93003
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