promethean ActivPanel OPS2-5P4R500H Install And User Manual
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promethean ActivPanel OPS2-5P4R500H Install And User Manual

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System Install and User Guide
TP-2039-EN-V04

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Summary of Contents for promethean ActivPanel OPS2-5P4R500H

  • Page 1 System Install and User Guide TP-2039-EN-V04...

  • Page 2: Copyright Information

    Promethean is owner of a number of trademarks in several jurisdictions across the world. The Promethean products documented in this guide include aspects which are protected under their respective patent, copyright, design copyright, registered design and trademark laws.

  • Page 3: Table Of Contents

    Table of contents Table of contents General safety information Safety information - ActivPanel i-Series Safety information - OPS-M and ActivConnect OPS-G Safety information - ActivConnect G-Series Safety information - ActivSoundBar Box contents Interfaces Controls Installation Set up Operation Warranty, registration and support Troubleshooting Compliance...

  • Page 4: General Safety Information

    The installation of this product should be completed by a Promethean Trained Installer. • Use of components not supplied by Promethean or not meeting minimum specifications may impact performance and affect the warranty. For Promethean Warranty Terms and Conditions, please visit www.PrometheanWorld.com/ActivCare...

  • Page 5: Safety Information - Activpanel I-Series

    Only use the power cable that is compatible with your mains outlet socket. If you are unsure of the electrical compatibility of your equipment, please contact Promethean or an authorised Promethean service agent before attempting to connect the device to the mains supply.
  • Page 6 • Do not use your fingers or any other hard object to knock, press on or scratch the screen of the ActivPanel i-Series. • Do not put any flammable or explosive objects near the ActivPanel i-Series. • Manufacturer-reported maximum luminance LMax_Reported is 400cd/m2. The remote control operates on 2 x AAA alkaline batteries.

  • Page 7: Safety Information - Ops-M And Activconnect Ops-G

    • Do not under any circumstances try to gain access to internal parts of the product. If you suspect that the device is damaged or faulty, you should contact Technical Support, or an authorised Promethean service agent for advice. •...
  • Page 8 If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. • Dispose of batteries according to the local laws and regulations of your region, or contact your Promethean reseller. •...
  • Page 9 ActivConnect OPS-G • Net weight: 0.72 kg ActivPanel i-Series System Install and User Guide...

  • Page 10: Safety Information - Activconnect G-Series

    Only use the power cable that is compatible with your mains outlet socket. If you are unsure of the electrical compatibility of your equipment, please contact Promethean or an authorised Promethean service agent before attempting to connect the device to the mains supply.
  • Page 11 • The ActivConnect G-Series emits abnormal sounds. • The ActivConnect G-Series emits smoke or odour. • The performance of the ActivConnect G-Series changes substantially. Environmental considerations Temperature: • Operating: -5°C (23°F) to +45°C (113°F) • Storage: -10°C (14°F) to +50°C (122°F) Relative Humidity (non condensing): •...

  • Page 12: Safety Information - Activsoundbar

    This product is an optional accessory. • The installation of this product should be completed by a Promethean Trained Installer. Use of components not supplied by Promethean or not meeting minimum specifications may impact performance and affect warranty. Contact your Promethean partner or visit support.prometheanworld.com...
  • Page 13 IMPORTANT SAFETY INSTRUCTIONS Read these instructions – All the safety and operating instructions should be read before this product is operated. Keep these instructions – The safety and operating instructions should be retained for future reference. Heed all warnings – All warnings on the appliance and in the operating instructions should be adhered Follow all instructions –...

  • Page 14: Box Contents

    Box contents ActivPanel i-Series 10403ZZZZ000775 10500XXX0071500 Cable length: 3 m 30500B14S003010 10403ZZZZ000966 Cable length: 3 m TP-2038 EMEA/USA 10507T6JP001040 10507T6JP001030 10507T6JP001020 Cable length: 3 m Cable length: 3 m Cable length: 3 m ASIA 10507T6JP001040 10507T6JP001020 10507T6JP001050 Cable length: 3 m Cable length: 3 m Cable length: 3 m SOUTH AFRICA 10507T6JP001060 10507T6JP001070...
  • Page 15 SAUDI ARABIA 10507T6JP001040 Cable length: 3 m CHINA 10507T6GP001040 Cable length: 3 m OPS-M This product is an optional accessory. OPS2-5P4R500H TP-2072 OPS2-5P8R256S ActivConnect OPS-G This product is an optional accessory. PRM-ACON1-OPS TP-2073 TP-2093 ActivPanel i-Series System Install and User Guide...
  • Page 16 ActivConnect G-Series This product is an optional accessory. Y.P.J.DY.0050, Y.P.J.DY.0051 SC-M4X06-2 Y.P.J.DY.0052, Y.P.J.DY.0053 Y.P.J.DY.0064 Cable length: 2.9 m DR-7102006 Y.XC.HD.0095 WA-M4-1 Cable length: 1.5 m Y.P.J.DY.0061 Y.XC.HD.0094 TP-2000 Cable length: 1.5 m TP-2006 TP-2023 ActivPanel i-Series System Install and User Guide...
  • Page 17 ActivSoundBar This product is an optional accessory. The ActivSoundBar is for wall mounting only. ASB-40 DR-7171021 Not for use with ActivPanel i-Series DR-6061039 SC-6/32x1/2-UTS SC-8x1/2” CB-17.3.003.0099 M4-1 WA-M4-1 Cable length: 5 m TP-2044 EMEA/USA CB-17.3.001.0006 CB-17.3.001.0008 CB-17.3.001.0007 Cable length: 3 m Cable length: 3 m Cable length: 3 m ASIA CB-17.3.001.0006...
  • Page 18 SOUTH AFRICA CB-17.3.001.0147 CB-17.3.001.0149 Cable length: 3 m Cable length: 3 m SAUDI ARABIA CB-17.3.001.0006 Cable length: 3 m ActivPanel i-Series System Install and User Guide...

  • Page 19: Interfaces

    Interfaces VTP-65 TOUCH PORT 1 HDMI 1 MICROPHONE OPS 1 OPS 2 USB 1 ActivPanel i-Series System Install and User Guide...
  • Page 20 Audio out Media 2 RS232 Touch port 2 HDMI 3 HDMI 2 VGA-IN AV out Video 9 10 11 12 13 AUDIO OUT MEDIA 2 RS232 TOUCH PORT 2 HDMI 3 HDMI 2 VGA-IN AUDIO INPUT YPbPr AV OUT VIDEO Left Audio Right Audio ActivPanel i-Series System Install and User Guide...
  • Page 21 VTP2-75-4K TOUCH PORT 1 HDMI 1 MICROPHONE OPS 1 OPS 2 USB 1 ActivPanel i-Series System Install and User Guide...

  • Page 22: Activpanel I-Series System Install And User Guide

    AV IN RS232 YPbPr CVBS PHONE 9 10 USB 1 VGA-IN (TOUCH 2) VGA AUDIO IN TOUCH 2 HDMI 2 (TOUCH 2) HDMI 3 (TOUCH 2) EARPHONE RS232 YPbPr AV OUT AV IN ActivPanel i-Series System Install and User Guide...
  • Page 23 OPS-M This product is an optional accessory. Wireless antenna USB-C USB 2.0 USB 3.0 Reset HDMI out Power Audio out Audio in OPS connector ActivPanel i-Series System Install and User Guide...
  • Page 24 ActivConnect OPS-G This product is an optional accessory. Wireless antenna Power Reset LED Reset HDMI in USB-B SD card USB 2.0 OPS connector ActivPanel i-Series System Install and User Guide...
  • Page 25 ActivConnect G-Series This product is an optional accessory. USB/OTG Micro SD DC 5V CVBS RJ45 LAN HDMI Optical ActivSoundBar This product is an optional accessory. AUX IN RCA INPUT SUB OUT 100-240V ~50/60Hz 0.2A AUXILIARY AUDIO IN SUB-WOOFER OUT ActivPanel i-Series System Install and User Guide...

  • Page 26: Controls

    Controls ActivPanel i-Series You can control the ActivPanel i-Series in the following ways: • With the buttons on the control panel on the front of the device. • With the buttons on the remote control. • Using touch to manipulate menus and controls on screen. You can access basic controls, as well as On-Screen Display (OSD) menus for adjusting audio and visual settings.

  • Page 27: Remote Control

    Remote control Power ON/OFF Confirm current selection/operation CURSOR KEYS: • UP/DOWN: select item to be adjusted • LEFT/RIGHT: adjust value of selected item Display OSD menus Increase Volume (+) Open Source Menu Blank Screen Function Freeze Screen Function Decrease Volume (-) ActivPanel i-Series System Install and User Guide...
  • Page 28 ActivSoundBar This product is an optional accessory. Power ON/OFF Increase Volume Decrease Volume Select Audio Source ASB-40 Select Audio Source Increase Volume Decrease Volume Mute Volume 3D Sound Function ON/OFF Power ON/OFF ActivPanel i-Series System Install and User Guide...

  • Page 29: Installation

    Installation Before you fix any products to the wall, use a suitable device to detect hidden pipework or cables. ActivPanel i-Series System Install and User Guide...
  • Page 30 The ActivSoundBar is an optional accessory. DR-6061039 x2 x 2 SC-6/32x1/2-UTS ≥90mm 640mm ActivPanel i-Series System Install and User Guide...
  • Page 31 The OPS-M and ActivConnect OPS-G are optional accessories. OPS-M ActivConnect OPS-G ActivPanel i-Series System Install and User Guide...
  • Page 32 Note: When installing the OPS-M or ActivConnect OPS-G, ensure the venting holes are not covered when in position. OPS-M ActivConnect OPS-G ActivPanel i-Series System Install and User Guide...
  • Page 33 OPS-M ActivConnect OPS-G The ActivConnect G-Series is an optional accessory. ActivPanel i-Series System Install and User Guide...
  • Page 34 ActivPanel i-Series System Install and User Guide...
  • Page 35 ActivPanel i-Series System Install and User Guide...
  • Page 36 ActivPanel i-Series System Install and User Guide...
  • Page 37 The ActivSoundBar is an optional accessory. Audio out Media 2 AV IN RS232 YPbPr CVBS PHONE AUX IN RCA INPUT SUB OUT 100-240V ~50/60Hz 0.2A The ActivConnect G-Series is an optional accessory. ActivPanel i-Series System Install and User Guide...
  • Page 38 USB/OTG Micro SD TOUCH2 TOUCH3 HDMI2 HDMI3 USB 1 SPDIF USB 2 HDMI Touch Use an applicable device to detect hidden pipework or cables in the wall. ActivPanel i-Series System Install and User Guide...
  • Page 39 65” 75" 1544.1 mm (60.8") 1768.0 mm (69.6") 939.1 mm (37.0") 1066.1 mm (42.0") 1314.0 mm (51.7") 1206.0–1344.0 mm (47.5-52.9") 314 mm (12.4") 206–344 mm (8.1-13.5") 600.0 mm (23.6") 800.0 mm (31.5") 141.6 mm (5.6") 138.6 mm (5.5") ActivPanel i-Series System Install and User Guide...
  • Page 40 65" 47.2 kg (45 kg + 2x 1.1 kg) 104.1 lbs 75" 58.2 kg (56 kg + 2x 1.1 kg) 128.3 lbs ActivPanel i-Series System Install and User Guide...
  • Page 41 support.prometheanworld.com ActivPanel i-Series System Install and User Guide...
  • Page 42 Mounting on the APTMS For more information, see TP-1924. Panel Size Highest Vertical Blade Position (Hole from top) VTP-65 VTP2-75-4K ActivPanel i-Series System Install and User Guide...
  • Page 43 Mounting on the APTASBB400-70/90 For more information, see 902852-01. APTASBB400-70/-90 M8 x 10mm (4x) 5 mm ActivPanel i-Series System Install and User Guide...
  • Page 44 M4 x 12mm (10x) / M6 x 12mm (10x) / M8 x 12mm (10x) 5 mm Panel Size Highest Vertical Blade Position (Hole from top) VTP-65 VTP2-75-4K ActivPanel i-Series System Install and User Guide...
  • Page 45 ActivPanel i-Series System Install and User Guide...

  • Page 46: Set Up

    Set up Install the latest firmware via ActivDriver from support.prometheanworld.com ActivPanel i-Series remote - battery installation ActivSoundBar remote - battery activation This product is an optional accessory. ActivPanel i-Series System Install and User Guide...
  • Page 47 ActivPanel i-Series - switching on VTP-65 VTP2-75-4K ActivPanel i-Series System Install and User Guide...
  • Page 48 ActivSoundBar - switching on This product is an optional accessory. AUX IN RCA INPUT SUB OUT 100-240V 100-240V 100- ~ 50/60Hz 0.2A 50/60Hz 0.2A 50/60Hz 0.2A ActivPanel i-Series System Install and User Guide...
  • Page 49 Setting up the OPS-M and ActivConnect G-OPS These products are optional accessories. OPS-M and ActivConnect OPS-G - switching on ActivPanel i-Series System Install and User Guide...
  • Page 50 VTP-65 Input Source HDMI1 HDMI2 HDMI3 Component VTP2-75-4K HDMI1 HDMI2 HDMI3 Composite YPbPr ActivPanel i-Series System Install and User Guide...
  • Page 51 Setting up the ActivConnect G-Series This product is an optional accessory. ActivConnect G-Series - connecting power Selecting ActivConnect G-Series as the source ActivPanel i-Series System Install and User Guide...
  • Page 52 VTP-65 Input Source HDMI1 HDMI2 ActivConnect Component VTP2-75-4K HDMI1 HDMI2 ActivConnect Composite YPbPr ActivPanel i-Series System Install and User Guide...
  • Page 53 Connecting ActivConnect G-Series, OPS-M, and ActivConnect G-OPS to a wired network These products are optional accessories. ActivPanel i-Series System Install and User Guide...
  • Page 54 ActivPanel i-Series System Install and User Guide...
  • Page 55 ActivPanel i-Series System Install and User Guide...
  • Page 56 Setting up a laptop/desktop computer HDMI & USB-Touch HDMI HDMI 1 Touch 1 HDMI 2 Touch 2 ActivPanel i-Series System Install and User Guide...
  • Page 57 Selecting an HDMI source ActivPanel i-Series System Install and User Guide...
  • Page 58 VTP-65 Input Source HDMI1 HDMI2 ActivConnect Component VTP2-75-4K HDMI1 HDMI2 ActivConnect Composite YPbPr ActivPanel i-Series System Install and User Guide...
  • Page 59 NOTE: ActivDriver version number must be v5.17 or later to work with the ActivPanel i-Series. ActivPanel i-Series System Install and User Guide...

  • Page 60: Operation

    Operation Using touch on the ActivPanel i-Series You can only use touch controls on the VTP2-75-4K. Moving Objects Rotating Objects ActivPanel i-Series System Install and User Guide...
  • Page 61 Enlarging objects The Media Browser Using the Media Browser The Media Browser is used to access files on a USB flash drive or portable HDD. • Do not remove the USB flash drive or portable HDD during the file playing process, or the device or system could be damaged.
  • Page 62 PHOTO Music Movie TEXT Back 16GB (C:) ActivPanel i-Series System Install and User Guide...
  • Page 63 VTP2-75-4K HDMI1 HDMI2 ActivConnect Composite YPbPr ActivPanel i-Series System Install and User Guide...
  • Page 64 Menu operations VTP-65 ActivPanel i-Series System Install and User Guide...
  • Page 65 VTP2-75-4K ActivPanel i-Series System Install and User Guide...

  • Page 66: Picture Menu

    Picture menu VTP-65 Item Function Description Picture mode Adjust the overall image effect Standard, Mild, User, Eye Protection, Dynamic Colour temperature Adjust the overall color temperature Medium, Warm, User, Cool Aspect Ratio Adjust the aspect ratio of the screen Auto, 4:3, 16:9, Zoom1, Zoom2, Just Scan, Panorama, Point to Point Noise Reduction Set the noise reduction level Off, Low, Medium, High, Default...

  • Page 67: Sound Menu

    VTP2-75-4K Item Function Description Picture mode Adjust the overall image effect Standard, Lightness, Vivid, Soft or User (The options below are only available when the User mode is selected) • Brightness Adjust the overall image brightness The greater the value (0-100), the higher the brightness •...

  • Page 68: Option Menu

    Option menu VTP-65 Item Function Description OSD Language Set the required language Opens a sub menu screen. Choose the required language from the list. Restore Factory Restore the factory default settings Default Signal Search Search the available inputs to find an active input source Off/On PowerKey Turn Set the OPS to automatically power on or off with the panel...

  • Page 69: Time Menu

    Time menu VTP-65 Item Function Description Clock Set the date and time Off Time Set a regular schedule for powering off Opens a sub menu: Off Time : Off, Once, Every Day, Mon.~ Fri. , Mon.~Sat., Sat.~ Sun., Sunday Hour : 0-23 Minute: 0-59 On Time Set a regular schedule for powering on...

  • Page 70: Warranty, Registration And Support

    Warranty • Promethean is confident in its product quality and to support this, offers an exceptional warranty for its parts and materials to be free of defects from date of installation (when registered). To view warranty information for your region, visit https://www.prometheanworld.com/activcare...

  • Page 71: Troubleshooting

    Troubleshooting ActivPanel i-Series If your ActivPanel i-Series is not operating correctly, please check the following table before contacting Technical Customer Support. Problems Solutions No sound • Try increasing the volume of the speaker. • Check that the ActivPanel i-Series is not turned off. •...
  • Page 72 ActivSoundBar This product is an optional accessory. If your ActivSoundBar is not operating correctly, please check the following table before contacting Technical Support. Problems Solutions No sound • Try increasing the volume of the speaker. • Check that the ActivSoundBar is not turned off. •...

  • Page 73: Compliance

    VTP-65 and VTP2-75-4K appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Europe Promethean hereby declare that VTP-65 and VTP2-75-4K are in compliance with the Low Voltage Directive 2014/35/EU and the Electromagnetic Compatibility Directive 2014/30/EU.
  • Page 74 Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Europe We Promethean Limited, declare under our Sole responsibility that the OPS2-5P4R500H conforms to the essential requirements of European Union Directives 2014/53/EU Radio Equipment Directive (RED), 2014/30/EU Electromagnetic Compatibility Directive, 2014/35/EU Low Voltage Directive and 2011/65/EU Restriction of Hazardous Substances in Electrical and Electronic Equipment.
  • Page 75 • Increase the distance between the equipment and the receiver. • Connect the equipment to outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. • Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 76 Europe OPS2-5P4R500H We Promethean Limited, declare under our Sole responsibility that the OPS2-5P4R500H conforms to the essential requirements of European Union Directives 2014/53/EU Radio Equipment Directive (RED), 2014/30/EU Electromagnetic Compatibility Directive, 2014/35/EU Low Voltage Directive and 2011/65/EU Restriction of Hazardous Substances in Electrical and Electronic Equipment.
  • Page 77 OPS2-5P8R256S We Promethean Limited, declare under our Sole responsibility that the OPS2-5P8R256S conforms to the essential requirements of European Union Directives 2014/53/EU Radio Equipment Directive (RED), 2014/30/EU Electromagnetic Compatibility Directive, 2014/35/EU Low Voltage Directive and 2011/65/EU Restriction of Hazardous Substances in Electrical and Electronic Equipment.
  • Page 78 Europe We Promethean Limited, declare under our Sole responsibility that the PRM-ACON1-OPS conforms to the essential requirements of European Union Directives 2014/53/EU Radio Equipment Directive (RED), 2014/30/EU Electromagnetic Compatibility Directive, 2014/35/EU Low Voltage Directive and 2011/65/EU Restriction of Hazardous Substances in Electrical and Electronic Equipment.
  • Page 79 Model No FCC-ID PRM-ACON1-OPS QAM019 Canada Canada – Industry Canada (IC) PRM-ACON1-OPS is an open cell Android device to be used with CUL listed panels that have installations detailing user installation and card cage accessories. This device complies with RSS 210 of Industry Canada. Operation is subject to the following two conditions: this device may not cause interference this device must accept any interference, including interference that may cause undesired operation of this...
  • Page 80 Europe PRM-ACON1-OPS We Promethean Limited, declare under our Sole responsibility that the PRM-ACON1-OPS conforms to the essential requirements of European Union Directives 2014/53/EU Radio Equipment Directive (RED), 2014/30/EU Electromagnetic Compatibility Directive, 2014/35/EU Low Voltage Directive and 2011/65/EU Restriction of Hazardous Substances in Electrical and Electronic Equipment.
  • Page 81 ActivConnect G-Series United States of America FCC ID:QAM018 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 82 Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Europe Promethean hereby declare that the equipment is in compliance with the Low Voltage Directive 2014/35/EU and the Electromagnetic Compatability Directive 2014/30/EU. Please contact Promethean for a full copy of the EU Declaration of Conformity.
  • Page 83 For more information concerning the correct disposal of these products, please contact your Promethean reseller. TP-2039-EN-V04 ©2018 Promethean Limited. All Rights Reserved. Products are subject to availability by country. Product specifications are subject to change without notice.

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Activpanel prm-acon1-opsActivpanel ops2-5p8r256s

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