Troubleshooting - SiPix StyleCam Pro Owner's Manual

Troubleshooting

If you encounter problems with your StyleCam Pro please refer to the following help guide
to troubleshoot your camera.
Symptoms
I cannot upload images
to the PC
My computer cannot
detect the StyleCam
Deluxe
I get a blurred image
when uploading my
images to my
computer.
My computer cannot
detect the StyleCam
Pro.
For further technical assistance please visit our technical support website at
www.sipixdigital.com/support
Problems Solutions
Connection Check to ensure that all
failure connections are secured.
USB connection Check your Device Manager in
failure My Computer. Or use the USB
Doctor program provided by
the SiPix Technical Support.
Go to
There may be a Hold your StyleCam Pro
momentary steady to take a picture. The
delay between second beep indicates the
pressing the exposure is completed.
shutter button
and the actual
exposure.
USB connection Use the USB Doctor program
failure. provided by the StyleCam Pro
to fix USB connection failure.
Insert the software CD into
your CD-ROM drive, go to My
Computer, and double click on
D:\ (where D:\ is your CD-ROM
drive). Open a folder called
"Utilities"; the USB Doctor
program is located inside this
folder. Double-click on the USB
Doctor icon to execute the
program, and follow the on-
screen instructions to use the
application.
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www.sipixdigital.com/support