Online Technical Services; 3Com Bulletin Board Service - 3Com NETBUILDER II Installation Manual

A
Online Technical
Services
3Com Bulletin
Board Service
T
ECHNICAL
3Com provides easy access to technical support information through a variety of
services. This appendix describes these services.
3Com offers worldwide product support seven days a week, 24 hours a day, through
the following online systems:
3Com Bulletin Board Service (3ComBBS)
World Wide Web site
3ComForum on CompuServe®
3ComFacts automated fax service
SM
3ComBBS contains patches, software, and drivers for all 3Com products, as well as
technical articles. This service is available via modem or ISDN seven days a week, 24
hours a day.
Access by Analog Modem
To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop
bit. Call the telephone number nearest you:
Country Data Rate
Australia up to 14400 bps
France up to 14400 bps
Germany up to 9600 bps
Hong Kong up to 14400 bps
Italy (fee required) up to 14400 bps
Japan up to 14400 bps
Singapore up to 14400 bps
Taiwan up to 14400 bps
U.K. up to 28800 bps
U.S. up to 28800 bps
Access by Digital Modem
ISDN users can dial-in to 3ComBBS using a digital modem for fast access up to
56 Kbps. To access 3ComBBS using ISDN, dial the following number:
(408) 654 2703
S
UPPORT
Telephone Number
(61) (2) 9955 2073
(33) (1) 69 86 69 54
(49) (89) 627 32 188
(49) (89) 627 32 189
(852) 2537 5608
(39) (2) 273 00680
(81) (3) 3345 7266
(65) 534 5693
(886) (2) 377 5840
(44) (1442) 278278
(1) (408) 980 8204