When Discs Cannot Be Published - Epson Disc producer PP-100N Security Administrator's Manual

Troubleshooting

When discs cannot be published

If the disc is not published by clicking [Publish] in the Publish view of EPSON Total Disc Maker, or if the product does
not work, check the points below.
Check 1: Check of EPSON Total Disc Monitor
Is an error message displayed in EPSON Total Disc Monitor?
Check the status of this connected product in EPSON Total Disc Monitor, and perform the remedy if an error has
occurred.
See the references below for details on EPSON Total Disc Monitor.
• "EPSON Total Disc Monitor" of PP-100N Security User's Guide
• Help file for EPSON Total Disc Monitor
If performing the above checks still does not fix the problem, check the items below.
Check 2: Check of the product
Is the power LED turned on?
If the power LED is not turned on, the power for the product is turned off.
Turn on the power by referring to "Power/Control Panel problems" on page 126 in this guide.
Is the ERROR LED flashing/turned on?
If the ERROR LED is flashing/turned on, an error has occurred in the product.
See "Checking with EPSON Total Disc Monitor" on page 133 in this guide for the error checking and remedy
procedures.
If performing the above checks still does not fix the problem, check the items below.
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