Polaroid P420T User Manual
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Polaroid P420T User Manual

Polaroid P420T User Manual

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Summary of Contents for Polaroid P420T

  • Page 2 You may also check with your local recycling facility to determine their data sanitization procedures during the recycling process. Polaroid, Polaroid & Pixel, Polaroid Classic Border Logo, and Polaroid Color Spectrum are trademarks of PLR IP Holdings, LLC, used under license. All other trademarks are the property of the respective owner, who has not sponsored, endorsed or approved this product.
  • Page 3 Agency Compliance and Approvals CE CLASS A EN 55022 EN 55024 FCC CFR Title 47 Part 15 Subpart B ICES-003 Class A GB-4953 GB9254 (CLASS A) GB27625 此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰，在这种 情况下，可能需要用户对干扰采取切实可行的措施。 IEC 60950-1...

  • Page 6: Product Introduction

    True Type Font to the printer’s memory. Other than the scalable font, the printer also offers a choice of five different sizes of alphanumeric bitmap font, OCR-A and OCR-B fonts. With its rich features, the P420T is the most cost- effective and high performance printer in its class! To print label formats, please refer to the instructions provided with your labeling software;...

  • Page 7: Product Features

    1.2 Product Features 1.2.1 Standard Features The printer offers the following standard features. Standard Features P420T ○ Thermal transfer printing ○ Direct thermal printing ○ ABS plastic enclosure ○ Position adjustable gap sensor ○ Position adjustable black mark sensor ○...

  • Page 8: Optional Features

    1.2.2 Optional Features The printer offers the following optional features. User Dealer Factory Optional Features options options options ○ LCD display (graphic type, 128x64 pixel) with back light ○ Internal Ethernet print server (10/100 Mbps) interface ○ Serial RS-232C (2400-115200 bps) interface ○...

  • Page 9: General Specifications

    1.3 General Specifications General Specifications Physical dimensions 224 mm (W) x 186 mm (H) x 294 mm (D) Weight 2.45 kg External universal switching power supply Input: AC 100-240V Electrical Output: DC 24V 2.5A, Operation: 5 ~ 40˚C (41 ~ 104˚F), 25~85% non-condensing Environmental condition Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing 1.4 Print Specifications...

  • Page 10: Media Specifications

    1.6 Media Specifications Media Specifications 127 mm (5”) OD Label roll capacity Media type Continuous, die-cut, black mark, fan-fold, notch Media wound type Printing face outside wound & Printing face inside wound Max. 118 mm (4.6”) Media width (label + liner) Min.

  • Page 11: Operations Overview

    Please retain the packaging materials, in case you need to re-ship the printer. The following items are included in the carton:  One P420T printer  One Windows labeling software/Windows driver CD ...

  • Page 12: Printer Overview

    2.2 Printer Overview 2.2.1 Front View 1. LED indicator 2. FEED Button 3. LCD display (Option) 4. Paper exit chute 5. Top cover open tab 6. Power switch...

  • Page 13: Interior View

    2.2.2 Interior View OPEN 1. Printer top cover 2. Media supply spindle 3. Ribbon rewind hub 4. Print head release button 5. Ribbon rewind spindle 6. Fixing tab 7. Ribbon supply hub 8. Platen roller 9. Black mark sensor 10. Gap sensor 11.

  • Page 14: Rear View

    2.2.3 Rear View 1. Power jack socket 2. *micro SD card slot 3. Internal Ethernet interface (Option) 4. RS-232C interface (Option) 5. USB interface (USB 2.0/ Full speed mode) 6. Centronics interface (Option) 7. Rear external label entrance chute Note: The above interface is only for reference.

  • Page 15: Setting Up The Printer

    3. Setup 3.1 Setting up the Printer 1. Place the printer on a flat surface. 2. Ensure that the power is switched off. 3. Connect the printer to the computer with the provided USB cable. 4. Insert the power cord into the AC power cord socket of the printer.

  • Page 16: Loading The Ribbon

    3.2 Loading the Ribbon 1. Open the printer‘s top cover by pulling the latches located on each side of the printer. 2. Insert the paper core into the ribbon rewind spindle. 3. Insert the left side of the spindle into the ribbon rewind hub first.
  • Page 17 4. Push the release button to lift up the print head mechanism. 5. Insert the ribbon into the ribbon spindle. 6. Insert the left side of ribbon supply spindle into the ribbon supply hub first. Then, insert the right side of ribbon supply spindle into the hole at the right side of ribbon mechanism.
  • Page 18 7. Lead the ribbon through the print head and stick the ribbon’s clear front onto the ribbon rewind paper core. 8. Wind up the ribbon rewind hub until the clear front part is thoroughly wound up and the black ribbon covers the print head.
  • Page 19  Ribbon loading path Print head Ribbon rewind hub Ribbon Paper core...

  • Page 20: Loading The Media

    3.3 Loading the Media 3.3.1 Loading the Roll Labels 1. Open the printer‘s top cover by pulling the latches located on each side of the printer. 2. Insert the label roll into the media supply spindle and use the two fixing tabs to centralise the paper roll onto the spindle.
  • Page 21 4. Push the release button to lift up the print head mechanism. 5. Pull the label (printing side faced up), through the media bar, media sensor and place the label‘s leading edge onto the platen roller. Move the media guides to fit the label.
  • Page 22 6. Close the print head mechanism with both hands and ensure that it is latched securely. 7. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool”  Select the “Printer Configuration” tab  Click the “Calibrate Sensor”...

  • Page 23: Loading The Media In Peel-Off Mode (Option)

    3.3.2 Loading the Media in Peel-off mode (Option) 1. Refer to Chapter 3.3.1 to load the label roll. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. 2. Pull the label through the front of the printer and peel some labels off the liner.
  • Page 24 4. Close the peel-off cover. Use the DiagTool to set the peel-off mode by selecting “PEEL” option for Post-Print Action setting. Then, click “Set” button to enable the peel-off mode. Liner 5. Close the print head mechanism and printer cover. Printer is ready for peel-off mode.
  • Page 25 3.3.3 Loading the Media in Cutter Mode (Option) 1. Refer to Chapter 3.3.1 to load the label roll. 2. Pull the label through the cutter paper opening. 3. Close the print head mechanism and printer cover. Use the DiagTool to set the printer for cutter mode by selecting “CUTTER”...
  • Page 26 3.3.4 External Label Roll Mount Installation (Option) 1. Install the extended plate onto the external label roll mount with 2 screws. External label Extended roll mount plate 2. Attach the extended plate on the bottom of the printer. If you purchase the external label roll mount only, you’d just need to put it on the rear of printer.
  • Page 27 4. Feed the media through the rear external label entrance chute. 5. Refer to chapter 3.3.1 to install the label. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 28: Led And Button Functions

    4. LED and Button Functions This printer has one button and one three-color LED indicator. By indicating the LED with different colors and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report and reset printer to default settings (initialization).

  • Page 29: Power-On Utilities

    4.3 Power-on Utilities There are six power-on utilities to set up and test the printer. These utilities are activated by pressing the FEED button and then, switching on the printer simultaneously and releasing the button at different color of LED. Please follow the steps below for different power-on utilities: 1.

  • Page 30: Gap/Black Mark Calibration, Self-Test And Dump Mode

     It will calibrate the ribbon sensor and gap/black mark sensor sensitivity.  The LED color will change according to the following order:     Amber red (5 blinks) amber (5 blinks) green (5 blinks) green/amber (5 blinks) ...
  • Page 31  Self-test Printer will print its configuration after gap/black mark sensor calibration. Self-test printout can be used to check if there is any dot damage on the heater element, printer configurations and available memory space. Self-test printout Printer model name & Main board firmware version Printer serial number Printed mileage Main board firmware checksum...
  • Page 32 Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note: ®...

  • Page 33: Dump Mode

     Dump mode Printer will enter dump mode after printing its configuration. In the dump mode, all characters will be printed in 2 columns as follows. The left side characters are received from your system and the right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.

  • Page 34: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    Printer configuration will be restored to defaults as below after initialization. Parameter Default setting Speed 101.6 mm/sec (4 ips) (203DPI) 76 mm/sec (3 ips) (300DPI) Density 4” (101.5 mm) Label Width 4” (101.5 mm) Label Height Sensor Type Gap sensor 0.12”...
  • Page 35 3. Release the button when LED turns red/amber after 5 green/amber blinks.  The LED color will change according to the following order: Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks) ...

  • Page 36: Start The Diagnostic Tool

    5. Diagnostic Tool This Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer’s settings/status; change a printer’s settings; download graphics, fonts and firmware; create a printer bitmap font; and send additional commands to a printer. With this powerful tool, you can review printer status and settings in an instant, which makes it much easier to troubleshoot problems or issues.

  • Page 37: Printer Function

    5.2 Printer Function 1. Select the PC‘s interface connected to the printer. The default interface setting is USB. If printer is connected via USB interface, no changes is needed 2. Click the “Printer Function” button to setup. 3. The detailed functions in the Printer Function Group are listed as below. Function Description Calibrate Sensor...

  • Page 38: Calibrating Media Sensor By Diagnostic Tool

    5.3 Calibrating Media Sensor by Diagnostic Tool 5.3.1 Auto Calibration 1. Make sure the media is install ready and print head mechanism is closed. (Please refer to section 3.3.) Note: The media sensor position is adjustable. Please ensure that the gap (▽) or black mark is at the location where media gap/black mark will pass through for sensing.

  • Page 39: Setting Ethernet By Diagnostic Utility (Option)

    5.4 Setting Ethernet by Diagnostic Utility (Option) The Diagnostic Utility is enclosed in the CD disk \Utilities directory. Users can use Diagnostic Tool to set up the Ethernet by RS-232, USB and Ethernet interfaces. The following contents will guide users on how to configure the Ethernet settings via these three interfaces.

  • Page 40: Using Rs-232 Interface To Setup Ethernet Interface

    5.4.2 Using RS-232 interface to setup Ethernet interface 1. Connect the computer to the printer with a RS-232 cable. 2. Switch on the printer. 3. Start the Diagnostic Utility by double-clicking on the icon. 4. Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters.

  • Page 41: Using Ethernet Interface To Setup Ethernet Interface

    5.4.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Switch on the printer. 3. Start the Diagnostic Utility by double-clicking on the icon. 4. Select “Ethernet” as the interface then click on the “Setup” button to setup the IP address, subnet mask and gateway for the on board Ethernet.
  • Page 42 Users can also change the “Printer Name” by another model name in this field, then click “Set Printer Name” to take effect this change. Note: After clicking the “Set Printer Name” or “Set IP” button, printer will reset for the settings to take effect.

  • Page 43: Troubleshooting

    6. Troubleshooting 6.1 Common Problems The following guide lists out the most common problems that you may encounter when using this barcode printer. If the printer still does not function after applying the suggested solutions, please contact the Customer Service Department of the reseller or distributor that you purchased the printer from, for assistance.
  • Page 44 Problem Possible Cause Suggested Solution * Re-connect cable to interface. * If using serial cable, - Please replace the cable with pin to pin connected. - Check the baud rate setting. The default baud rate setting of printer is 9600,n,8,1. * If using the Ethernet cable, - Check if the Ethernet RJ-45 connector green LED is lit on.
  • Page 45 Problem Possible Cause Suggested Solution * Plug in the connect cable correctly. * The connector is loose. * Remove the label. Cutter is not working * Cutter jam. * Make sure the thickness of label is less * Cutter PCB is damaged. than 0.19 mm.

  • Page 46: Maintenance

    7. Maintenance This section provides routine cleaning and maintenance procedures. 1. Please use one of following material to clean the printer.  Cotton swab  Lint-free cloth  Vacuum / Blower brush  100% ethanol 2. The cleaning process is described as following, Printer Part Method Interval...

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