Faq - Axis DV425GPS Instruction Manual

10. FAQ

1) The system can't start.
Usually this problem results from the incorrect power connection. Please follow the steps below to
check the power connection:
1. Check the input power, whether the power wire is connected correctly, whether the ground wire is
connected to the battery, and whether the fuse on the power wire is in good condition.
2. Check whether the voltage of the ACC signal wire is higher than 6 V.
3. Check whether the input voltage of the device is higher than the shutdown voltage set on the screen
of HD DVR
2) The DVR restarts unexpectedly.
Please follow the steps below to check it:
1. Check whether the supply voltage of HD DVR is insufficient. If it is lower than the start-up voltage of
the device, the device would restart repeatedly.
2. Restart DVR to see whether it can work properly this time.
3) Unable to recognize SSD/HDD/USB/SD.
1. Check whether the storage device itself is in good condition and make sure it is installed and of
fine contact.
2. The storage device has been formatted by DVR.
3. Restart DVR to see whether it can work properly this time.
4) Unable to recognize cameras.
1. Make sure the camera is intact and the connection is correct.
2. Re-fit all wires between cameras and the device.
3. Restart DVR to see whether it can work properly this time.
5) GPS anomaly. (DV425GPS)
Check whether the GPS antenna is properly installed.
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